OverviewSuggest Edit

edna (formerly known as mfms, MFMSolutions) is a company specializing in digital customer communication. Its solutions enable businesses to engage customers on web chat, app chat, social messengers, SMS, and email. The company offers a chat center, which delivers such features as smart routing, client 360, omnichannel chat history, suggested replies, etc. The company serves the banking, financial services, insurance, food and beverages, as well as retail sectors.

TypePrivate
Founded2005
HQLimassol, CY
Websiteedna.io

Locations

edna is headquartered in
Limassol, Cyprus

Location Map

Latest Updates

Employees (est.) (Sept 2021)135(+3%)
Cybersecurity ratingBMore

Key People/Management at edna

Konstantin Pakhurov

Konstantin Pakhurov

CEO
Alexander Belyakov

Alexander Belyakov

Vice President Business Development
Andrey Gogin

Andrey Gogin

CTO
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edna Office Locations

edna has offices in Limassol, Jakarta and Moskva
Limassol, CY (HQ)
Parni 10
Jakarta, ID
Menara BCA 45th Floor Unit Cowork06, Jl MH Thamrin No.1
Moskva, RU
Ulitsa Leninskaya Sloboda, 19
Show all (3)

edna Financials and Metrics

Summary Metrics

Founding Date

2005

edna total Funding

$10 m

edna latest funding size

$10 m

Time since last funding

7 years ago

edna investors

edna's latest funding round in April 2014 was reported to be $10 m. In total, edna has raised $10 m
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edna Operating Metrics

edna's Users was reported to be 30 m in Mar, 2021.
Mar, 2021

Industries

3

Products

2

Solutions

3

Users

30 m
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edna Cybersecurity Score

Cybersecurity ratingPremium dataset

B

89/100

SecurityScorecard logo

edna Online and Social Media Presence

Embed Graph

edna Frequently Asked Questions

  • When was edna founded?

    edna was founded in 2005.

  • Who are edna key executives?

    edna's key executives are Konstantin Pakhurov, Alexander Belyakov and Andrey Gogin.

  • How many employees does edna have?

    edna has 135 employees.

  • Who are edna competitors?

    Competitors of edna include Avochato, OnSite CRM and Front.

  • Where is edna headquarters?

    edna headquarters is located at Parni 10, Limassol.

  • Where are edna offices?

    edna has offices in Limassol, Jakarta and Moskva.

  • How many offices does edna have?

    edna has 3 offices.