Craft

edna

Total Funding

$10 M

edna Summary

Company Summary

Overview
edna (formerly known as mfms, MFMSolutions) is a company specializing in digital customer communication. Its solutions enable businesses to engage customers on web chat, app chat, social messengers, SMS, and email. The company offers a chat center, which delivers such features as smart routing, client 360, omnichannel chat history, suggested replies, etc. The company serves the banking, financial services, insurance, food and beverages, as well as retail sectors.
Type
Private
Status
Active
Founded
2005
HQ
Limassol, CY | view all locations
Website
https://edna.io/
Cybersecurity rating
Sectors

Key People

  • Konstantin Pakhurov

    Konstantin Pakhurov, CEO

    • Alexander Belyakov

      Alexander Belyakov, Vice President Business Development

      • Andrey Gogin, CTO

        Operating MetricsView all

        Users

        30M

        Mar, 2021

        Messages Sent per Month

        4.5B

        Mar, 2021

        Messages Sent per Second

        15K

        Mar, 2021

        LocationsView all

        4 locations detected

        • Limassol, Limassol HQ

          Cyprus

          Parni 10

        • Daerah Khusus Ibukota Jakarta

          Indonesia

          1, Grand Indonesia, Jl. M.H. Thamrin No.1, RT.1/RW.5, Menteng, Kec. Menteng

        • Banten

          Indonesia

          Jl. Raya Southcity Utara, Pd. Cabe Udik, Kec. Pamulang

        • Moskva

          Russian Federation

          Ulitsa Leninskaya Sloboda, 19

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