Eckoh is a global provider of secure payment products and customer service solutions, working with organisations in over 10 countries around the world. Our range of secure payment products removes customer card data from contact centres and IT environments. They are designed to help merchants reduce the risk of fraud and become compliant with the Payment Card Industry Data Security Standards (PCI DSS). Eckoh’s CallGuard product can be deployed on the customer’s site or hosted in the Cloud. It allows contact centres to take card payments from customers without their agents seeing, hearing or accessing card data in any way. We have been a PCI DSS Level One accredited Service Provider since 2010 and we currently process over $1 billion in card payments annually.
Eckoh's customer service solutions enable payments, transactions and enquiries to be processed without the caller needing to talk to a contact centre agent. This significantly reduces our clients' costs, whilst freeing up their agents to deal with more complex enquiries. These solutions are delivered over the phone, web and mobile devices. Eckoh is the largest provider of such hosted services in the UK.

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Omaha, US
Size (employees)
273 (est)+40%
Eckoh was founded in 1997 and is headquartered in Omaha, US
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Eckoh Office Locations

Eckoh has offices in Hemel Hempstead and Omaha
Omaha, US (HQ)
175 9900 Nicholas St
Hemel Hempstead, GB
Telford House, Corner Hall Hemel Hempstead
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Eckoh Financials and Metrics

Eckoh Financials

Eckoh's revenue was reported to be £29.08 m in FY, 2017

Revenue (FY, 2017)

29.1 m

Gross profit (FY, 2017)

20.3 m

Gross profit margin (FY, 2017), %


Net income (FY, 2017)

1.4 m

EBITDA (FY, 2017)

5.5 m

EBIT (FY, 2017)

1.8 m

Market capitalization (31-Oct-2017)

124.6 m

Closing share price (31-Oct-2017)


Cash (31-Mar-2017)

6.1 m
Eckoh's current market capitalization is £124.6 m.
GBPFY, 2008FY, 2009FY, 2010FY, 2011FY, 2012FY, 2013FY, 2014FY, 2015FY, 2016FY, 2017


25.6 m19.1 m7.9 m9 m10.4 m11 m14 m17.2 m22.5 m29.1 m

Revenue growth, %


Cost of goods sold

19.6 m12.9 m2.2 m2.3 m2.5 m2.7 m3.8 m4.1 m5.6 m8.8 m

Gross profit

6 m6.2 m5.7 m6.7 m7.9 m8.3 m10.2 m13.1 m16.8 m20.3 m
GBPFY, 2008FY, 2009FY, 2010FY, 2011FY, 2012FY, 2013FY, 2014FY, 2015FY, 2016FY, 2017


5.3 m2.4 m2.1 m5.4 m5.4 m5.5 m7.3 m4.4 m6.6 m6.1 m

Accounts Receivable

968 k1 m1.3 m1.3 m1.6 m1.3 m1.8 m3.6 m5.5 m7.1 m


13 k4 k5 k4 k19 k104 k224 k748 k713 k

Current Assets

13.2 m8 m7.3 m8.8 m10 m11.8 m11 m11.7 m16.5 m18.4 m
GBPFY, 2008FY, 2009FY, 2010FY, 2011FY, 2012FY, 2013FY, 2014FY, 2015FY, 2016FY, 2017

Net Income

(2.2 m)(718 k)(197 k)(299 k)2.6 m1.9 m298 k(887 k)1.9 m1.4 m

Cash From Operating Activities

5.3 m(2.9 m)(982 k)1.2 m1.5 m2.5 m4.8 m579 k5.2 m2.2 m

Dividends Paid

407 k540 k695 k826 k1.1 m

Cash From Financing Activities

226 k(4 k)(2 k)(1 k)(200 k)86 k(1.5 m)1.9 m1.3 m(7 k)
GBPY, 2017


149.1 k

Financial Leverage

1.9 x
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