OverviewSuggest Edit

Directly is a company that develops CX automation platform. The platform helps companies to deliver better customer service. It offers self-service, ticket prevention, APIs and integrations, and enterprise security and privacy features.

HQSan Francisco, CA, US
Employee Ratings4.1
Overall CultureC-

Latest Updates

Employees (est.) (Nov 2020)368
Cybersecurity ratingAMore

Key People/Management at Directly

Mike de la Cruz

Mike de la Cruz

Antony Brydon

Antony Brydon

VP & Co-founder
Jeff Patterson

Jeff Patterson

Co-Founder, VP Product
Kristin Vines

Kristin Vines

VP People & Places
Tom Hebner

Tom Hebner

VP Services
Scott Golubock

Scott Golubock

VP Engineering
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Directly Office Locations

Directly has an office in San Francisco
San Francisco, CA, US (HQ)
303 2nd St South Tower, 2nd Floor, Suite 250, San Francisco
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Directly Financials and Metrics

Summary Metrics

Founding Date


Directly total Funding

$64 m

Directly latest funding size

$11 m

Time since last funding

8 months ago

Directly investors

Directly's latest funding round in May 2020 was reported to be $11 m. In total, Directly has raised $64 m. Directly's latest valuation is reported to be $120 m.
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Directly Revenue

Market valuation

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Directly Cybersecurity Score

Cybersecurity ratingPremium dataset



SecurityScorecard logo

Directly Online and Social Media Presence

Embed Graph

Directly Company Culture

  • Overall Culture



  • CEO Rating



  • Compensation



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Directly News and Updates

SignEasy Announces the Ability to Sign and Send Documents for Signature Directly Within Microsoft Teams

SAN FRANCISCO, August 16, 2018 /PRNewswire/ -- SignEasy, a leading cloud-based e-Signature solution for SMBs and professionals, announced a collaboration with Microsoft to fully integrate the SignEasy software into Microsoft Teams. This collaboration will give companies of all sizes - who ...

Peabody Announces Agreement To Repurchase $300 Million In BTU Shares Directly From Entities Advised By Elliott Management

ST. LOUIS, Aug. 15, 2018 /PRNewswire/ -- Peabody (NYSE: BTU) today announced that it has signed a definitive agreement to repurchase $300 million of Peabody common stock directly from entities advised by Elliott Management at a price of $41.82 per share, representing a 1.7 percent...

Rocky Mountain High Brands Announces Agreement to Lower Financing Costs and Significant Reduction of Convertible Debt

DALLAS, Aug. 01, 2018 (GLOBE NEWSWIRE) -- Rocky Mountain High Brands, Inc. (OTCQB: RMHB), a fully reporting lifestyle brand management company specializing in high-quality health and wellness products, announced today that the Company has entered into new agreements with GHS Investments, LLC (“GHS…

"I Applied for a Job I Didn't Want." Here's What Happened

This job seeker feels trapped. Here's what can help set him free.

Should I Go Around HR and Contact a Hiring Manager Directly?

It's common advice -- and in most cases it's wrong.

Train Like Hollywood -- CYBEROBICS® Launches New App, Bringing Celebrity Trainers Directly To Customer With On-Demand Workouts

LOS ANGELES, June 28, 2018 /PRNewswire/ -- CYBEROBICS® announces the launch of their mobile app and website, bringing leading Hollywood trainers directly to the customer. Hailed as Netflix-like for on-demand workouts, the mobile app and the website make it easier to workout, anytime,...
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Directly Frequently Asked Questions

  • When was Directly founded?

    Directly was founded in 2011.

  • Who are Directly key executives?

    Directly's key executives are Mike de la Cruz, Antony Brydon and Jeff Patterson.

  • How many employees does Directly have?

    Directly has 376 employees.

  • Who are Directly competitors?

    Competitors of Directly include Hotto Link, Expert System and Supply.AI.

  • Where is Directly headquarters?

    Directly headquarters is located at 303 2nd St South Tower, 2nd Floor, Suite 250, San Francisco, San Francisco.

  • Where are Directly offices?

    Directly has an office in San Francisco.

  • How many offices does Directly have?

    Directly has 1 office.