DigitalGenius

DigitalGenius brings practical applications of artificial intelligence into the customer service operations of global companies. Its Human+AI Customer Service Platform combines the best of human intellect and artificial intelligence enabling companies to live up to and exceed rising consumer expectations.

At its core are deep learning algorithms, which are trained on historical customer service transcripts and integrated directly into the contact center’s existing software. Once enabled, the platform automates and increases the quality and efficiency of customer support conversations across text-based communication channels like email, chat, social media and mobile messaging.

Type
Private
HQ
London, GB
Founded
2014
Employees
24 (est)+10%
DigitalGenius was founded in 2014 and is headquartered in London, GB

DigitalGenius Locations

London, GB
San Francisco, US

DigitalGenius Metrics

DigitalGenius Summary

Founding Date

2014

Total Funding

$8.35 M

Latest funding size

$5.1 M

Time since last funding

8 months

Investors

DigitalGenius's latest funding round of $5.1 M was in April 2016. In total, DigitalGenius has raised $8.35 M.
12.87% of current employees of DigitalGenius are female and 87.13% are male.

DigitalGenius News

DigitalGenius Company Life

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