DigitalGenius
OverviewSuggest Edit
Digital Genius develops and markets artificial intelligence solutions. The Company brings practical applications of artificial intelligence into the customer service operations of global companies.
| Type | Private | |
| Founded | 2013 | |
| HQ | London, GB | Map |
| Website | digitalgenius.com | |
| Employee Ratings | More |
Recent NewsAll News
Latest Updates
| Employees (est.) (Jun 2019) | 36 | (-2%) |
| Job Openings | 5 |
DigitalGenius Office Locations
DigitalGenius has offices in London and San Francisco
London, GB (HQ)
1 Canada Square
San Francisco, US
600 California St, San Francisco
DigitalGenius Financials and Metrics
Summary Metrics
Founding Date | 2013 |
DigitalGenius total Funding | $26 m |
DigitalGenius latest funding size | $14.75 m |
Time since last funding | 2 years ago |
DigitalGenius investors | MMC Ventures, Lowercase Capital, RRE Ventures, Global Founders Capital, Lumia Capital, Novel TMT Ventures, Runa Capital, Salesforce Ventures, Bloomberg Beta, Paua Ventures, Singularity Investments, Picus Capital, Spider Capital, Compound, Lerer Hippeau Ventures |
DigitalGenius's latest funding round in December 2017 was reported to be $14.8 m. In total, DigitalGenius has raised $26 m
DigitalGenius Revenue
Cash (31-Dec-2017) | 3.7m |
| GBP | FY, 2015 | FY, 2016 | FY, 2017 |
|---|---|---|---|
Cash | 27.9k | 644.7k | 3.7m |
Accounts Receivable | 2.1m | 4.7m | 319.2k |
Current Assets | 2.1m | 5.3m | 15.2m |
PP&E | 4.9k | 9.7k | 50.6k |
| Y, 2017 | |
|---|---|
Financial Leverage | 1.2 x |
DigitalGenius Online and Social Media Presence
2.02k Twitter followers
DigitalGenius has 2.02k Twitter Followers. The number of followers has decreased 0.1% month over month and increased 0.2% quarter over quarter
DigitalGenius News and Updates
August 21, 2018
How Autodesk and DigitalGenius are evolving AI customer service beyond chatbots
Advances in machine learning and emotional intelligence are enabling more-capable AI assistants that better understand what people want, and how to help them.
December 19, 2017
This London firm has joined a $15m round for a call centre AI company
The robots will soon be taking over call centres, as a company which develops consumer-focused artificial intelligence today nabbed almost $15m (£11.2m) of funding. San Francisco-based DigitalGenius, which works with companies including Unilever, KLM Airlines and Eurostar, has raised $14.75m of s…
December 19, 2017
Deep learning company DigitalGenius raises $14.75 mln
San Francisco-based DigitalGenius, provide rof artificial intelligence solutions for the customer service industry, announced it has raised $14.75 million in Series A funding round led by Global Founders Capital. Also participating in the round are MMC Ventures, Paua Ventures, Kairos and others, inc…
December 19, 2017
DigitalGenius raises $14.75 million to bring artificial intelligence to customer service
DigitalGenius, a fledgling artificial intelligence (AI) startup that’s setting out to automate many facets of customer service, has announced a $14.75 million series A funding round led by Global Founders Capital, with participation from Salesforce Ventures, MMC Ventures, Paua Ventures, Kairos, Runa…
DigitalGenius Blogs
April 15, 2019
AI : The Intersection of Revenue and Customer Satisfaction
Just type in "artificial intelligence" into your search bar and you'll be instantly overwhelmed. Blogs, articles, think pieces, self-promotion, video explainers, courses and how-to guides burst at the seams. Recently, the trend seems to be articles instructing how to select, set up and r…
April 15, 2019
DigitalGenius Teams Up with Salesforce Platinum Consulting Partner Gen25 to Scale AI Customer Service
Customers today want convenient experiences. They expect brands to quickly and personally engage in their channel of choice, eliminating the problem quickly. Brands that meet these expectations are rewarded with customer loyalty. Those that do not struggle to retain customers.
March 14, 2019
Green-lighting Customer Service Innovation in Manufacturing
Manufacturers get a bad rap for being behind the times; weighed down by legacy systems they are slow to change, unconcerned by customer needs with a pure focus on lowering production costs. With the global market intensifying competitively, commodities prices increasing and talent flocki…
March 04, 2019
Preparing Your Business for AI
At this stage of your process, you have covered evaluation, selection and procurement of AI technology. With your technology purchased, you’re ready for launch, but before, or at least during, the roll-out, it’s critical to create the proper cultural and structural framework in which the…
February 26, 2019
Webinar: Conversational AI
Join Conan McMurtrie, Head of Product AI, and Phill Brougham, Marketing, for the third part of a DigitalGenius webinar series about real-world applications of AI on Tuesday, 19th March. We're going to cover the discipline of Conversational AI: why is it so difficult to get right? Where c…
February 14, 2019
3 Webinar Takeaways: Automate Service & Increase Customer Satisfaction with AI
This is a joint post by DigitalGenius & NeuraFlash. As soon as executives first conceived that artificial intelligence could automate meaningful amounts of customer service work, expectations have been sky high. However, the technology couldn’t keep up with the hype over the last few…
DigitalGenius Frequently Asked Questions
When was DigitalGenius founded?
DigitalGenius was founded in 2013.
How many employees does DigitalGenius have?
DigitalGenius has 36 employees.
Who are DigitalGenius competitors?
Competitors of DigitalGenius include ParcelGenie, Clear Channel Outdoor and Cleo AI.
Where is DigitalGenius headquarters?
DigitalGenius headquarters is located at 1 Canada Square, London.
Where are DigitalGenius offices?
DigitalGenius has offices in London and San Francisco.
How many offices does DigitalGenius have?
DigitalGenius has 2 offices.