DigitalGenius

DigitalGenius brings practical applications of artificial intelligence into the customer service operations of global companies. Its Human+AI Customer Service Platform combines the best of human intellect and artificial intelligence enabling companies to live up to and exceed rising consumer expectations.

At its core are deep learning algorithms, which are trained on historical customer service transcripts and integrated directly into the contact center’s existing software. Once enabled, the platform automates and increases the quality and efficiency of customer support conversations across text-based communication channels like email, chat, social media and mobile messaging.

Company Growth (employees)
Type
Private
HQ
London, GB
Founded
2014
Size (employees)
31 (est)+4%
DigitalGenius was founded in 2014 and is headquartered in London, GB

DigitalGenius Office Locations

DigitalGenius has offices in London, San Francisco
London, GB
San Francisco, US

DigitalGenius Metrics

DigitalGenius Summary

Founding Date

2014

Total Funding

$8.4 m

Latest funding size

$5.1 m

Time since last funding

12 months

Investors

We estimate that DigitalGenius's latest funding round in April 2016 was $5.1 m. In total, DigitalGenius has raised $8.4 m
We estimate that DigitalGenius's current employees are approximately 13% female and 87% male.

DigitalGenius Online Presence

DigitalGenius Company Life

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