DigitalGenius

DigitalGenius brings practical applications of artificial intelligence into the customer service operations of global companies. Its Human+AI Customer Service Platform combines the best of human intellect and artificial intelligence enabling companies to live up to and exceed rising consumer expectations.

At its core are deep learning algorithms, which are trained on historical customer service transcripts and integrated directly into the contact center’s existing software. Once enabled, the platform automates and increases the quality and efficiency of customer support conversations across text-based communication channels like email, chat, social media and mobile messaging.

Company Growth (employees)
Type
Private
HQ
London, GB
Founded
2014
Size (employees)
50 (est)+17%
DigitalGenius was founded in 2014 and is headquartered in London, GB

DigitalGenius Office Locations

DigitalGenius has offices in London and San Francisco
London, GB (HQ)
1 Canada Square
San Francisco, US
600 California St

DigitalGenius Data and Metrics

Summary Metrics

Founding Date

2014

Total Funding

$11.4 m

Latest funding size

$4.1 m

Time since last funding

over 1 year

Investors

DigitalGenius's latest funding round in April 2016 was reported to be $4.1 m. In total, DigitalGenius has raised $11.4 m

DigitalGenius Financial Metrics

GBP

Cash (31-May-2016)

644.7 k
GBPFY, 2015FY, 2016

Cash

27.9 k644.7 k

Accounts Receivable

2.1 m4.7 m

Current Assets

2.1 m5.3 m

PP&E

4.9 k10.7 k

Total Assets

2.1 m5.3 m

Accounts Payable

83.5 k49.7 k

Current Liabilities

83.5 k49.7 k

Total Liabilities

2.2 m6 m

Total Equity

(30.9 k)(721.9 k)

Financial Leverage

-69.4 x-7.4 x
Y, 2016

Financial Leverage

-7.4 x

Traffic Overview of DigitalGenius

DigitalGenius Online and Social Media Presence

DigitalGenius Company Life and Culture

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