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DigitalGenius

OverviewSuggest Edit

Digital Genius develops and markets artificial intelligence solutions. The Company brings practical applications of artificial intelligence into the customer service operations of global companies.

TypePrivate
Founded2013
HQLondon, GBMap
Websitedigitalgenius.com
Employee Ratings4.3More
View Jobs (3)

Recent NewsAll News

Latest Updates

Employees (est.) (Jun 2021)21
Job Openings3
Cybersecurity ratingBMore

DigitalGenius Office Locations

DigitalGenius has offices in London and San Francisco
London, GB (HQ)
1 Canada Square
San Francisco, CA, US
600 California St, San Francisco
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DigitalGenius Financials and Metrics

Summary Metrics

Founding Date

2013

DigitalGenius total Funding

$26 m

DigitalGenius latest funding size

$14.75 m

Time since last funding

3 years ago

DigitalGenius investors

MMC Ventures, Lowercase Capital, RRE Ventures, Global Founders Capital, Lumia Capital, Novel TMT Ventures, Runa Capital, Salesforce Ventures, Bloomberg Beta, Paua Ventures, Singularity Investments, Picus Capital, Spider Capital, Compound, Lerer Hippeau Ventures
DigitalGenius's latest funding round in December 2017 was reported to be $14.8 m. In total, DigitalGenius has raised $26 m
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DigitalGenius Revenue

Cash (31-Dec-2018)

1.4k
GBPFY, 2015FY, 2016FY, 2017FY, 2018

Cash

27.9k644.7k3.7m1.4k

Accounts Receivable

2.1m4.7m319.2k117.8k

Current Assets

2.1m5.3m15.2m15.2m

PP&E

4.9k9.7k50.6k31.7k
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FY, 2015

Financial Leverage

-69.4 x
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DigitalGenius Cybersecurity Score

Cybersecurity ratingPremium dataset

B

88/100

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DigitalGenius Online and Social Media Presence

DigitalGenius's Trends

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DigitalGenius News and Updates

August 21, 2018

How Autodesk and DigitalGenius are evolving AI customer service beyond chatbots

Advances in machine learning and emotional intelligence are enabling more-capable AI assistants that better understand what people want, and how to help them.
December 19, 2017

This London firm has joined a $15m round for a call centre AI company

The robots will soon be taking over call centres, as a company which develops consumer-focused artificial intelligence today nabbed almost $15m (£11.2m) of funding. San Francisco-based DigitalGenius, which works with companies including Unilever, KLM Airlines and Eurostar, has raised $14.75m of s…
December 19, 2017

Deep learning company DigitalGenius raises $14.75 mln

San Francisco-based DigitalGenius, provide rof artificial intelligence solutions for the customer service industry, announced it has raised $14.75 million in Series A funding round led by Global Founders Capital. Also participating in the round are MMC Ventures, Paua Ventures, Kairos and others, inc…
December 19, 2017

DigitalGenius raises $14.75 million to bring artificial intelligence to customer service

DigitalGenius, a fledgling artificial intelligence (AI) startup that’s setting out to automate many facets of customer service, has announced a $14.75 million series A funding round led by Global Founders Capital, with participation from Salesforce Ventures, MMC Ventures, Paua Ventures, Kairos, Runa…

DigitalGenius Blogs

April 15, 2019

AI : The Intersection of Revenue and Customer Satisfaction

Just type in "artificial intelligence" into your search bar and you'll be instantly overwhelmed. Blogs, articles, think pieces, self-promotion, video explainers, courses and how-to guides burst at the seams. Recently, the trend seems to be articles instructing how to select, set up and r…
April 15, 2019

DigitalGenius Teams Up with Salesforce Platinum Consulting Partner Gen25 to Scale AI Customer Service

Customers today want convenient experiences. They expect brands to quickly and personally engage in their channel of choice, eliminating the problem quickly. Brands that meet these expectations are rewarded with customer loyalty. Those that do not struggle to retain customers.
March 14, 2019

Green-lighting Customer Service Innovation in Manufacturing

Manufacturers get a bad rap for being behind the times; weighed down by legacy systems they are slow to change, unconcerned by customer needs with a pure focus on lowering production costs. With the global market intensifying competitively, commodities prices increasing and talent flocki…
March 04, 2019

Preparing Your Business for AI

At this stage of your process, you have covered evaluation, selection and procurement of AI technology. With your technology purchased, you’re ready for launch, but before, or at least during, the roll-out, it’s critical to create the proper cultural and structural framework in which the…
February 26, 2019

Webinar: Conversational AI

Join Conan McMurtrie, Head of Product AI, and Phill Brougham, Marketing, for the third part of a DigitalGenius webinar series about real-world applications of AI on Tuesday, 19th March. We're going to cover the discipline of Conversational AI: why is it so difficult to get right? Where c…
February 14, 2019

3 Webinar Takeaways: Automate Service & Increase Customer Satisfaction with AI

This is a joint post by DigitalGenius & NeuraFlash. As soon as executives first conceived that artificial intelligence could automate meaningful amounts of customer service work, expectations have been sky high. However, the technology couldn’t keep up with the hype over the last few…
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 DigitalGenius Frequently Asked Questions

  • When was DigitalGenius founded?

    DigitalGenius was founded in 2013.

  • How many employees does DigitalGenius have?

    DigitalGenius has 21 employees.

  • Who are DigitalGenius competitors?

    Competitors of DigitalGenius include Sondeos, Fleksy and June.ai.

  • Where is DigitalGenius headquarters?

    DigitalGenius headquarters is located at 1 Canada Square, London.

  • Where are DigitalGenius offices?

    DigitalGenius has offices in London and San Francisco.

  • How many offices does DigitalGenius have?

    DigitalGenius has 2 offices.