OverviewSuggest Edit

Delighted helps businesses connect with their customers – to learn, improve, and delight. Are your customers delighted?

We are located in sunny Palo Alto.

TypePrivate
Founded2013
HQPalo Alto, US
Websitedelighted.com

Latest Updates

Employees (est.) (Mar 2019)15

Delighted Office Locations

Delighted has an office in Palo Alto
Palo Alto, US (HQ)
Palo Alto, CA, USA
Show all (1)
Report incorrect company information

Delighted Financials and Metrics

Summary Metrics

Founding Date

2013

Time since last funding

6 years ago

Delighted investors

Show all financial metrics

Human Capital Metrics

Embed Graph
Show all human capital metrics
Report incorrect company information

Delighted Online and Social Media Presence

Embed Graph
Report incorrect company information

Delighted News and Updates

Delighted Customer Recommends Jingsourcing for their Excellent Sourcing Support

YIWU, China, Aug. 13, 2018 /PRNewswire/ -- Rapidly expanding sourcing company Jingsourcing continues their tradition of helping small to medium businesses with their top-rated service. The company has recently received accolades from a client that wanted to develop an auto-stirred baby...

Nicky Morgan elected as first female chair of Treasury select committee

Nicky Morgan has been elected as the first ever female chair of the Treasury select committee. She will be taking on the crucial parliamentary role after Andrew Tyrie announced he would not be standing in the June General Election. The Remain campaigner beat five other colleagues to the role, …

10 corporate fundraising partnerships for May 2017

May has been a good month so far for corporate partnerships with a raft of announcements, covering everything from donations from product sales, a yacht for this year’s Clipper Race for Unicef, and fundraising activities including bake sales, skydives, and in-store collections. Here are ten that hav…

10 corporate fundraising partnerships for May 2017

May has been a good month so far for corporate partnerships with a raft of announcements, covering everything from donations from product sales, a yacht for this year’s Clipper Race for Unicef, and fundraising activities including bake sales, skydives, and in-store collections. Here are ten that hav…
Report incorrect company information

Delighted Blogs

Sending Surveys: 4 Top Online Survey Distribution Methods

Surveys are an important part (perhaps the most important part) of understanding your customer. A well-crafted survey can provide a wealth of insights around how customers think about your market, product, or service, and enable you to better solve customer problems, reduce the risk of them leaving,…

7 Tips for an Effective Voice of the Customer Program

First things first - what is a voice of the customer (VoC) program and why should you have one? A VoC program is the way a company gathers, analyzes, and acts on customer feedback to create a customer-centric culture. A successful voice of the customer program puts your customers’ needs center stag…

Introducing Projects: Run multiple survey projects from one Delighted account

Most of our customers start their customer experience journey with Delighted tracking a single metric like NPS or CSAT. As they experience the power of customer feedback to drive actionable insights and improvement, they often want to expand to understand other parts of their customer journey. Toda…

The 7 Customer Survey Types for a World-Class CX Program

Creating a great customer experience (CX) is important—but where do you start? At their core, customer experience programs uncover how customers interact with your brand, product, or service. The best CX programs ask the right questions in the right way at the right time to the right audience. Luc…

Announcing Reports: Easy survey data analysis & reporting

When you’re juggling feedback from multiple sources and various customer segments, customer experience survey data analysis can get very overwhelming, very fast. That’s why today, we’re very excited to introduce the much-requested Reports section of the Delighted platform, which is made up of three…

Expand your CX Program with Smileys, Thumbs & Link Surveys

In support of our mission to be a turnkey customer experience platform, we’re excited to announce three new features to help you grow your customer experience program: Smileys surveys for intuitive customer satisfaction feedback Thumbs surveys for simple yes/no feedback collection Link surveys …
Show more

Delighted Frequently Asked Questions

  • When was Delighted founded?

    Delighted was founded in 2013.

  • How many employees does Delighted have?

    Delighted has 15 employees.

  • Who are Delighted competitors?

    Competitors of Delighted include New Continuum, REthink and Bizimply.

  • Where is Delighted headquarters?

    Delighted headquarters is located at Palo Alto, CA, USA, Palo Alto.

  • Where are Delighted offices?

    Delighted has an office in Palo Alto.

  • How many offices does Delighted have?

    Delighted has 1 office.