Delighted

    OverviewSuggest Edit

    Delighted helps businesses connect with their customers – to learn, improve, and delight. Are your customers delighted?

    We are located in sunny Palo Alto.

    TypePrivate
    Founded2013
    HQPalo Alto, US
    Websitedelighted.com

    Latest Updates

    Employees (est.) (May 2020)16(-27%)

    Delighted Office Locations

    Delighted has an office in Palo Alto
    Palo Alto, US (HQ)
    1027 Alma St Suite B
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    Delighted Financials and Metrics

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    Founding Date

    2013

    Time since last funding

    7 years ago

    Delighted investors

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    Human Capital Metrics

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    Delighted Online and Social Media Presence

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    Delighted News and Updates

    Delighted Customer Recommends Jingsourcing for their Excellent Sourcing Support

    YIWU, China, Aug. 13, 2018 /PRNewswire/ -- Rapidly expanding sourcing company Jingsourcing continues their tradition of helping small to medium businesses with their top-rated service. The company has recently received accolades from a client that wanted to develop an auto-stirred baby...

    Nicky Morgan elected as first female chair of Treasury select committee

    Nicky Morgan has been elected as the first ever female chair of the Treasury select committee. She will be taking on the crucial parliamentary role after Andrew Tyrie announced he would not be standing in the June General Election. The Remain campaigner beat five other colleagues to the role, …

    10 corporate fundraising partnerships for May 2017

    May has been a good month so far for corporate partnerships with a raft of announcements, covering everything from donations from product sales, a yacht for this year’s Clipper Race for Unicef, and fundraising activities including bake sales, skydives, and in-store collections. Here are ten that hav…

    10 corporate fundraising partnerships for May 2017

    May has been a good month so far for corporate partnerships with a raft of announcements, covering everything from donations from product sales, a yacht for this year’s Clipper Race for Unicef, and fundraising activities including bake sales, skydives, and in-store collections. Here are ten that hav…

    Delighted Blogs

    How to automate ecommerce feedback collection with Delighted’s Squarespace extension

    For entrepreneurs starting out in online retail, Squarespace often pops up as the solution for establishing their ecommerce store and growing their brand. In fact, millions of people have already chosen Squarespace to build their online presence. Why? Squarespace makes creating an impactful, optimi…

    Follow up, close the loop, and take action: Delighted’s Gladly integration

    Committed to providing businesses of every size with an easy-to-use customer experience platform for collecting, managing, and acting on customer feedback, Delighted is happy to announce our latest integration with customer service platform, Gladly. Gladly empowers customer care teams to provide “r…

    The definitive guide to customer experience management (CXM)

    Consumers experience your brand in many different ways, whether by using your product and interacting with customer support, or through word-of-mouth on channels outside of your control. And with each new interaction, their perception of your brand can change, potentially leading to a new customer o…

    Customer referrals meet CX: Delighted’s Friendbuy integration

    At Delighted, our goal is to provide businesses of all sizes with one easy-to-use customer experience (CX) platform for collecting and acting on customer feedback. Our many integrations simplify the process. In light of this, we’re excited to announce our latest integration with Friendbuy. Now you …

    When to send your NPS survey

    When it comes to sending Net Promoter Score (NPS) surveys, timing is everything. Selecting the precise time to solicit feedback from your customers can have a huge impact on both the quality and quantity of the responses you receive. If you send your NPS survey too early, your customers may not have…

    10 ways to do more with your promoters

    We’ve previously written about why you should be following up with detractors. This is standard practice for anyone running a successful NPS program, but we often see companies overlook the massive upside of leveraging promoters to their advantage. A promoter, by definition, is a loyal enthusiast o…
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    Delighted Frequently Asked Questions

    • When was Delighted founded?

      Delighted was founded in 2013.

    • How many employees does Delighted have?

      Delighted has 16 employees.

    • Who are Delighted competitors?

      Competitors of Delighted include Kerridge Commercial Systems, Kainos and Rimini Street.

    • Where is Delighted headquarters?

      Delighted headquarters is located at 1027 Alma St Suite B, Palo Alto.

    • Where are Delighted offices?

      Delighted has an office in Palo Alto.

    • How many offices does Delighted have?

      Delighted has 1 office.