Decibel is a company developing a customer experience analytics platform. It offers software that can identify, score, and prioritize online user experience impacting conversion, sales, and loyalty across a website and apps. The company also provides forensic tools such as session replay, heatmaps, form analytics, funnels, and technical reports.
TypeSubsidiary
Parent CompanyMedallia
HQGreater London, GB
Founded2014
Websitedecibel.com
Cybersecurity ratingBMore
Decibel was founded in 2014 and is headquartered in Greater London, GB

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Key People/Management at Decibel

Jason Lund

Jason Lund

COO
Felix von Kunhardt

Felix von Kunhardt

VP Product
Megan Katsanevas

Megan Katsanevas

VP People
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Decibel Office Locations

Decibel has offices in Greater London, Altrincham, London, Boston and in 4 other locations
Greater London, GB (HQ)
89 Worship St
Altrincham, GB
3rd Floor, 1 Ashley Rd
London, GB
3rd Floor, 207 Regent St.
Berlin, DE
Friedrichstraße 123
Berlin, DE
Kemperplatz 1 Mitte D
Madrid, ES
Calle de Francisco Silvela, 106
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Decibel Financials and Metrics

Summary Metrics

Founding Date

2014

Total Funding

$66 m

Investors

In total, Decibel had raised $66 m. Decibel is a subsidiary of Medallia

Decibel Revenue

GBPFY, 2014FY, 2015FY, 2016FY, 2017FY, 2018

Cash

14.2k52.2k295.2k4.9m3.8m

Accounts Receivable

12.8k46.9k548.5k660.3k988.3k

Current Assets

27.0k99.1k1.4m6.9m6.4m
FY, 2014

Financial Leverage

-0.1 x
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Decibel Operating Metrics

May, 2020

Customers (Retail Brands)

250
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Decibel Cybersecurity Score

Cybersecurity ratingPremium dataset

B

86/100

SecurityScorecard logo

Decibel Online and Social Media Presence

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Decibel News and Updates

Decibel Announces Corporate Update on Market Share and Upcoming Product Launches

CALGARY, AB, Oct. 15, 2021 /PRNewswire/ - Decibel Cannabis Company Inc. (the "Company" or "Decibel") (TSX-V: DB) (OTCQB: DBCCF), a premium cannabis producer, is pleased to provide an update on its recent Canadian recreational market share, and upcoming product launches in its three major...

Decibel Announces 27 New Upcoming Ontario Product Launches

CALGARY, AB, Sept. 22, 2021 /PRNewswire/ - Decibel Cannabis Company Inc. (the "Company" or "Decibel") (TSXV: DB) (OTCQB: DBCCF), a premium cannabis producer, is pleased to announce its recent success in the Ontario product call as well as upcoming Ontario product launches with 27 new...

Decibel Cannabis Company Inc. Announces Increase in Bought Deal Unit Offering to $13 Million

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Must-know promotions, hires, and openings at VC firms like Lerer Hippeau, Decibel, and Felicis Ventures

Summary List Placement Ryan Isono is on the fast track to making partner at Felicis Ventures, the firm led by early Googler Aydin Senkut. Isono joined last year as a senior associate and was just promoted to vice president, which means he can now serve on boards. So far, he's co-led the firm's in…

Decibel Announces Closing of Amendment to Commitment Letter and Timing of First Quarter Results on May 27

CALGARY, AB, May 14, 2021 /PRNewswire/ - Decibel Cannabis Company Inc. (the "Company" or "Decibel") (TSXV: DB) (OTCQB: DBCCF), is pleased to announce that it has closed its previously communicated amendment to its commitment letter with Connect First Credit Union Ltd. in respect of its...

Decibel Announces Stock Option Grants

CALGARY, AB, April 16, 2021 /PRNewswire/ - Decibel Cannabis Company Inc. (the "Company" or "Decibel") (TSXV: DB) (OTCQB: DBCCF), a premium cannabis producer and retailer, announces that it has granted, effective after market close on April 15, 2021, an aggregate of 4,246,003 stock options...
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Decibel Blogs

3 Simple Steps to Successfully Align Different Teams Around Customer Experience

The phrase ‘customer is king’ has never rung truer as we enter a new decade. We’re experiencing a paradigm shift where the customer now supersedes the product.   Heading into the new decade, 80% of organizations expect to compete primarily through customer experience (CX). We’re already…

Survey Identifies 9 Most Used Tools for Website and App Optimization in the 2020s

It’s a fact that today’s consumers are swayed by their digital experiences. With 11% of retail sales now taking place online, and e-commerce revenues growing steadily for over a decade, senior business leaders are becoming more aware of just how critical providing high-quality digital ex…

Infographic: 5 Conversion Trends Finance & Insurance Businesses Must Consider to Ensure Online Success in the 2020s

After a decade of technological innovation in the 2010s, why do so many customers still leave finance and insurance websites and apps feeling frustrated and unsatisfied?

4 Ways Top Banking Apps Create Great In-App Experiences for their Users

We all know that banking is going mobile. One recent survey showed that more than 90% of U.S. consumers had used a mobile device to check their account balance within the last 30 days. 76% are now able to apply for personal loans or new accounts via mobile devices. Even baby boomers are …

Infographic: 5 Key Trends Travel Websites & Apps Must Consider for Success in the 2020s

After a decade of technological innovation in the 2010s, why do so many customers still leave travel websites and apps feeling frustrated and unsatisfied?

Infographic: 3 Key Ideas that Optimizers Must Consider for Ecommerce Success in the 2020s

After a decade of technological innovation in the 2010s, why do so many customers still leave ecommerce websites and apps feeling frustrated and unsatisfied?
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Decibel Frequently Asked Questions

  • When was Decibel founded?

    Decibel was founded in 2014.

  • Who are Decibel key executives?

    Decibel's key executives are Jason Lund, Felix von Kunhardt and Megan Katsanevas.

  • How many employees does Decibel have?

    Decibel has 54 employees.

  • Who are Decibel competitors?

    Competitors of Decibel include Formation, Quantum Metric and Peak.

  • Where is Decibel headquarters?

    Decibel headquarters is located at 89 Worship St, Greater London.

  • Where are Decibel offices?

    Decibel has offices in Greater London, Altrincham, London, Boston and in 4 other locations.

  • How many offices does Decibel have?

    Decibel has 10 offices.