Customers Bank

What we believe in: Customers Bank is committed to providing our customers with the best possible banking experience as one of the safest, securest, and most customer focused community banks in the region. Our success in large part is due to our philosophy that touches every area of our organization: putting the needs of our customers first. Our way of banking: Our customers experience an entirely new way of banking, which features an unrivaled level of convenience by combining “high tech” and “high touch” customized service. Each banker consistently does five things for his customers: protects their money, makes them more money, saves them time, saves them money, and lends them money. We take the bank to you: Additionally, our customers experience the convenience of concierge banking – face-to-face banking – by appointment, at a convenient location or our office, 12 hours a day, seven days a week. No nuisance fees and superior technology: In late spring, our customers will have access to the latest online and mobile banking tools including text messaging, automatic refunds of foreign ATM surcharges* and state-of- the-art cash management tools – powered by Intuit® (makers of Quicken®, QuickBooks®, and TurboTax®). This fall, our customers will be able to deposit checks remotely from their smart phones, home offices, or at one of our check-scanning ATMs.

Type
Public
HQ
Wyomissing, US
Founded
1997
Size (employees)
225 (est)
Customers Bank was founded in 1997 and is headquartered in Wyomissing, US

Customers Bank Office Locations

Customers Bank has an office in Wyomissing
Wyomissing, US (HQ)
103 1015 Penn Ave

Customers Bank Data and Metrics

Customers Bank Financial Metrics

Customers Bank's revenue was reported to be $88.5 m in Q1, 2017
USD

Revenue (Q1, 2017)

88.5 m

Gross profit (Q1, 2017)

67.9 m

Gross profit margin (Q1, 2017), %

77%

Net income (Q1, 2017)

25.7 m

EBIT (Q1, 2017)

59.4 m

Market capitalization (17-Aug-2017)

896.2 m

Cash (31-Dec-2016)

244.7 m

EV

1.5 b
Customers Bank's current market capitalization is $896.2 m.
USDFY, 2013FY, 2014FY, 2015FY, 2016

Revenue

127.5 m190.4 m249.9 m322.5 m

Revenue growth, %

49%31%29%

Cost of goods sold

53.6 m73 m

Gross profit

196.3 m249.5 m

Gross profit Margin, %

79%77%

Sales and marketing expense

67.9 m

Operating expense total

114.9 m131.2 m

EBIT

175.7 m247.2 m

EBIT margin, %

70%77%

Pre tax profit

88.5 m

Income tax expense

29.9 m51.4 m

Net Income

32.7 m43.2 m58.6 m78.7 m
USDQ2, 2014Q3, 2014Q1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017

Revenue

78.9 m89.6 m111.7 m88.5 m

Cost of goods sold

13.1 m13.8 m15.8 m18.2 m19.6 m20.7 m

Gross profit

63.1 m71.4 m92.1 m67.9 m

Gross profit Margin, %

80%80%82%77%

Sales and marketing expense

14.4 m15 m17.3 m18.1 m22.7 m16.2 m

Operating expense total

14.4 m15 m17.3 m18.1 m22.7 m16.2 m

EBIT

37.2 m47.8 m55.6 m62.4 m64.5 m59.4 m

EBIT margin, %

71%70%58%67%

Interest expense

59.7 m63.7 m

Pre tax profit

18 m23.7 m27.2 m32.4 m35.8 m

Income tax expense

6.4 m8.4 m9.5 m13 m14.6 m7.7 m

Net Income

18.4 m30 m14 m25.5 m40.8 m17.7 m37.1 m58.3 m25.7 m
USDFY, 2013FY, 2014FY, 2015FY, 2016

Cash

233.1 m371 m264.6 m244.7 m

Accounts Receivable

8.4 m15.2 m19.9 m9.6 k

Total Assets

4.2 b6.8 b8.4 b9.4 b

Accounts Payable

6.8 b

Total Debt

868.8 m

Total Liabilities

8.5 b

Additional Paid-in Capital

307.2 m355.8 m362.6 m427 m

Retained Earnings

71 m68.4 m124.5 m193.7 m

Total Equity

386.6 m553.9 m855.9 m

Debt to Equity Ratio

1 x

Debt to Assets Ratio

0.1 x

Financial Leverage

10.7 x15.2 x11 x
USDQ2, 2014Q3, 2014Q1, 2015Q2, 2015Q3, 2015Q1, 2016

Cash

265.5 m331.3 m333.8 m391.6 m383.4 m262.6 m

Total Assets

5.6 b6.5 b7.1 b7.6 b7.6 b9 b

Accounts Payable

3.7 b4.3 b4.9 b5.5 b5.8 b6.5 b

Additional Paid-in Capital

353.4 m354.6 m357.5 m359.5 m360.9 m364.6 m

Retained Earnings

43.6 m55.2 m82.4 m93.4 m107.7 m140.9 m

Total Equity

413.7 m425.8 m523.5 m538 m599.2 m

Financial Leverage

13.6 x15.3 x14.6 x14.1 x15.1 x
USDFY, 2013FY, 2014FY, 2015FY, 2016

Net Income

32.7 m43.2 m58.6 m78.7 m

Cash From Operating Activities

722 m(542.5 m)(356.6 m)(27.4 m)

Cash From Investing Activities

(1.6 b)(1.9 b)(1.3 b)(29 m)

Dividends Paid

(2.3 m)(9.1 m)

Cash From Financing Activities

913 m2.6 b1.5 b209.7 m

Interest Paid

24.2 m37.6 m51.3 m71.2 m

Income Taxes Paid

9.8 m29.8 m38.7 m57.3 m
USDQ2, 2014Q3, 2014Q1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017

Net Income

18.4 m30 m14 m25.5 m40.8 m17.7 m37.1 m58.3 m25.7 m

Cash From Operating Activities

(286.1 m)(445.6 m)(324.4 m)(582.9 m)(300.3 m)(178.5 m)(491.5 m)(528.7 m)(1.6 m)

Cash From Investing Activities

(1.1 b)(1.8 b)(686 k)(167.4 m)(412.9 m)(434.6 m)(663.2 m)(507.4 m)9.4 m

Dividends Paid

(1.3 m)(1.2 m)(3.1 m)(5.5 m)(3.6 m)

Cash From Financing Activities

1.4 b2.3 b287.9 m770.8 m725.6 m611.1 m1.2 b1 b251.6 m

Interest Paid

15.1 m23.8 m10.6 m25.3 m36.1 m13 m33.1 m50.4 m17 m

Income Taxes Paid

11 m18.4 m2.8 m17.4 m30.2 m15.8 m23.5 m41 m2.3 m
USDY, 2017

EV/EBIT

25.6 x

EV/CFO

-925.3 x

Revenue/Employee

393.4 k

Customers Bank Market Value History

Traffic Overview of Customers Bank

Customers Bank Online and Social Media Presence

Customers Bank News and Updates

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Tesco Bank apologises after customers hit by fraud

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Customers Bank Company Life and Culture

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