Customers Bank

What we believe in: Customers Bank is committed to providing our customers with the best possible banking experience as one of the safest, securest, and most customer focused community banks in the region. Our success in large part is due to our philosophy that touches every area of our organization: putting the needs of our customers first. Our way of banking: Our customers experience an entirely new way of banking, which features an unrivaled level of convenience by combining “high tech” and “high touch” customized service. Each banker consistently does five things for his customers: protects their money, makes them more money, saves them time, saves them money, and lends them money. We take the bank to you: Additionally, our customers experience the convenience of concierge banking – face-to-face banking – by appointment, at a convenient location or our office, 12 hours a day, seven days a week. No nuisance fees and superior technology: In late spring, our customers will have access to the latest online and mobile banking tools including text messaging, automatic refunds of foreign ATM surcharges* and state-of- the-art cash management tools – powered by Intuit® (makers of Quicken®, QuickBooks®, and TurboTax®). This fall, our customers will be able to deposit checks remotely from their smart phones, home offices, or at one of our check-scanning ATMs.

Company Growth (employees)
Wyomissing, US
Size (employees)
739 (est)
Customers Bank was founded in 1997 and is headquartered in Wyomissing, US

Customers Bank Office Locations

Customers Bank has an office in Wyomissing
Wyomissing, US (HQ)
103 1015 Penn Ave
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Customers Bank Financials and Metrics

Customers Bank Financials

Customers Bank's revenue was reported to be $345.7 m in FY, 2016

Revenue (Q2, 2017)

100.8 m

Gross profit (Q2, 2017)

75.6 m

Gross profit margin (Q2, 2017), %


Net income (Q2, 2017)

23.7 m

EBIT (Q2, 2017)

68.1 m

Market capitalization (23-Feb-2018)

940.3 m

Cash (31-Dec-2016)

244.7 m


1.6 b
Customers Bank's current market capitalization is $940.3 m.
USDFY, 2013FY, 2014FY, 2015FY, 2016


127.5 m215.6 m277.4 m345.7 m

Revenue growth, %


Cost of goods sold

53.6 m73 m

Gross profit

223.9 m272.7 m
USDQ3, 2013Q1, 2014Q2, 2014Q3, 2014Q1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017


78.9 m89.6 m111.7 m88.5 m100.8 m

Cost of goods sold

13.1 m13.8 m15.8 m18.2 m19.6 m20.7 m25.2 m

Gross profit

63.1 m71.4 m92.1 m67.9 m75.6 m

Gross profit Margin, %

USDFY, 2013FY, 2014FY, 2015FY, 2016


233.1 m371 m264.6 m244.7 m

Accounts Receivable

8.4 m15.2 m19.9 m9.6 k

Total Assets

4.2 b6.8 b8.4 b9.4 b

Accounts Payable

6.8 b
USDQ3, 2013Q1, 2014Q2, 2014Q3, 2014Q1, 2015Q2, 2015Q3, 2015Q1, 2016


255.7 m290.5 m265.5 m331.3 m333.8 m391.6 m383.4 m262.6 m

Total Assets

3.9 b5 b5.6 b6.5 b7.1 b7.6 b7.6 b9 b

Accounts Payable

3.2 b3.6 b3.7 b4.3 b4.9 b5.5 b5.8 b6.5 b

Long-term debt

905 m1.3 b1.6 b1.5 b1.4 b985.9 m1.6 b
USDFY, 2013FY, 2014FY, 2015FY, 2016

Net Income

32.7 m43.2 m58.6 m78.7 m

Cash From Operating Activities

722 m(542.5 m)(356.6 m)(27.4 m)

Cash From Investing Activities

(1.6 b)(1.9 b)(1.3 b)(29 m)

Dividends Paid

(2.3 m)(9.1 m)
USDQ3, 2013Q1, 2014Q2, 2014Q3, 2014Q1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017

Net Income

23.7 m8.1 m18.4 m30 m14 m25.5 m40.8 m17.7 m37.1 m58.3 m25.7 m

Cash From Operating Activities

588 m79.3 m(286.1 m)(445.6 m)(324.4 m)(582.9 m)(300.3 m)(178.5 m)(491.5 m)(528.7 m)(1.6 m)(16.1 m)

Cash From Investing Activities

(1.2 b)(853.8 m)(1.1 b)(1.8 b)(686 k)(167.4 m)(412.9 m)(434.6 m)(663.2 m)(507.4 m)9.4 m9.9 m

Dividends Paid

(1.3 m)(1.2 m)(3.1 m)(5.5 m)(3.6 m)(7.2 m)
Y, 2017


23 x


-97.1 x
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Customers Bank Operating Metrics

Customers Bank's Total Loans was reported to be $6.7 b in Q2, 2017
FY, 2014Q1, 2015Q2, 2015Q3, 2015FY, 2015Q1, 2016Q2, 2016Q3, 2016FY, 2016Q1, 2017Q2, 2017

Non-performing Loans

$11.73 m$11.8 m$10.56 m$17.78 m$10.77 m$16.11 m$14.63 m$13.4 m$17.79 m$27.16 m$19.17 m

Bank Branches


Total Loans

$4.31 b$4.34 b$4.52 b$4.77 b$5.45 b$5.91 b$6.11 b$6.02 b$6.14 b$6.6 b$6.72 b
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Customers Bank Market Value History

Customers Bank's Web-traffic and Trends

Customers Bank Online and Social Media Presence

Customers Bank Company Life and Culture

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