As the third-largest cable provider in the nation, Cox Communications Inc. is noted for its high-capacity, reliable broadband delivery network and superior customer care. For Cox, it’s not about being the biggest; it’s about being the best.
With more than 6 million total residential and commercial customer relationships, over 22,000 employees and a firm commitment to education, the Cox team is widely regarded industry leaders, having earned multiple distinctions in customer satisfaction, diversity practices and company strategy. Cox leads all providers of small and midsize business data solutions in customer satisfaction, according to the J.D. Power and Associates 2008 Major Provider Business Telecommunications StudySM. In 2006, Cox received highest honor in J.D. Power and Associates' residential cable/satellite TV customer satisfaction study as well as in 2005 for customer satisfaction among high-speed Internet service providers.