Content Guru provides cloud-based communications integration services to large enterprise and government organisations. Its customers include major brands in financial services, online, retail, travel and utilities sectors.
Content Guru’s services cover three key areas:
• Off-the-shelf communications products such as cloud PBX, Unified Communications (voice, SMS, email, Instant Messaging and other channels run from a single platform), contact centre and payment systems enable organisations to provide feature-rich communications services to customers and colleagues on a highly cost-effective basis
• Overlay services enable businesses to enhance existing IT infrastructure by adding new features to legacy equipment and allowing disparate systems such as CRM and Management Information platforms to communicate with each other
• Fully bespoke solutions allow communications and information systems to be precisely tailored to match an organisation’s needs
Content Guru delivers services through its storm® cloud communications platform, which it operates in conjunction with in-country network partners, currently Vodafone (UK, Ireland, India) and KPN Telecom (Netherlands, Belgium, Luxembourg). Further partnerships, addressing key global communications markets such as the USA, are in development.
In addition to its storm partnerships, Content Guru’s NGware® suite of products allows specialised reseller partners to deliver white-labelled cloud communications services to their customers through a comprehensive range of service development, provisioning and management information tools.