NWN Carousel (previously known as Carousel Industries) is a company that provides cloud communications services. It offers integrated cloud communications, security, contact center, managed devices, connectivity, and advanced technology solutions. The company caters to the commercial, enterprise, and public sector organizations.

Employee Rating

4.1
TypeSubsidiary
Parent CompanyNWN Corporation
HQExeter, RI, US
Founded1992
Websitecarouselindustries.com
Cybersecurity ratingBMore
NWN Carousel was founded in 1992 and is headquartered in Exeter, RI, US
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Key People/Management at NWN Carousel

Jeff Gardner

Jeff Gardner

Chief Executive Officer
James Marsh

James Marsh

Chief Revenue Officer and Owner
Bill Thompson

Bill Thompson

Chief of Staff, Executive vice President and GM of Video/AV
Steven de Maayer

Steven de Maayer

Chief Services Officer
Dan Tassone

Dan Tassone

Chief Revenue Officer
Zane West

Zane West

Vice President , Cybersecurity Sales and Strategy
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NWN Carousel Office Locations

NWN Carousel has offices in Exeter, Alpharetta, Boston, Brighton and in 11 other locations
Exeter, RI, US (HQ)
659 S County Trail
Alpharetta, GA, US
3025 Windward Plaza #195alpharetta
Boston, MA, US
535 Boylston St
Brighton, MI, US
10338 Citation Dr STE 300
Colonie, NY, US
10 Petra Ln
Columbia, MD, US
5850 Waterloo Rd #140
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NWN Carousel Financials and Metrics

Summary Metrics

Founding Date

1992
NWN Carousel is a subsidiary of NWN Corporation

NWN Carousel Cybersecurity Score

Cybersecurity ratingPremium dataset

B

87/100

SecurityScorecard logo

NWN Carousel Online and Social Media Presence

Embed Graph

NWN Carousel Company Culture

  • Overall Culture

    B+

    73/100

  • CEO Rating

    A+

    80/100

  • Compensation

    C

    63/100

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NWN Carousel News and Updates

Carousel Industries Names Lee Kayne as Vice President of Contact Center Solutions

Former Genesys, Aspect Software Senior Executive Brings Extensive Cloud, Go-to-Market, Sales Leadership and Operations Experience Former Genesys, Aspect Software Senior Executive Brings Extensive Cloud, Go-to-Market, Sales Leadership and Operations Experience

Carousel Industries Names Cybersecurity Veteran Zane West as Vice President of Cybersecurity Sales & Strategy

Cybersecurity Innovator Brings Global Experience to Carousel’s Leadership Team, Growing Security Sales and Services Delivery Units Cybersecurity Innovator Brings Global Experience to Carousel’s Leadership Team, Growing Security Sales and Services Delivery Units

Carousel Industries Names Juan Gonzalez as Senior Vice President of Customer Success

Company Adds Client Success and Customer Experience Innovator, Continues to Invest in Senior Talent to Support its Customer Success Obsessed Mission

Carousel Industries Achieves Calling for Microsoft Teams Advanced Specialization and Launches Teams Managed Services Offering

Specialization Allows Carousel to Further Differentiate, Demonstrate Proven UCC Capabilities and Build Stronger Customer Partnerships Specialization Allows Carousel to Further Differentiate, Demonstrate Proven UCC Capabilities and Build Stronger Customer Partnerships

Carousel Industries Names Steven De Maayer as Company's First Chief Service Officer

Accomplished Services Innovator and Operational and Financial Executive To Help Company Evolve Services Portfolio and Create Competitive Differentiation Accomplished Services Innovator and Operational and Financial Executive To Help Company Evolve Services Portfolio and Create Competitive Differenti…

ENACOMM Strikes Reseller Agreement with Carousel Industries to Outfit Financial Institutions with Voice Banking and Intelligent IVR

Carousel Industries to help banks and credit unions transform customer self-service through data-driven phone and digital assistant bankingTULSA, OK - (NewMediaWire) - December 19, 2018 - Banks and credit unions are now able to harness the power of artificial intelligence, big data and new cons…

NWN Carousel Blogs

eXcellerate Contact Center Webinar Recap – April 2022

Every analyst, customer, and partner we've ever spoken with has echoed the same. Contact Centers have undergone substantial change as they strive to meet new demands from both customers and agents. This month’s eXcellerate webinar focused on “How to Fast Track Customer Engagement in the Contact Cent…

Live From Boston – Technical Engineering Summit 2022

https://vimeo.com/704610909/2e2dab4fcc For any engineer that’s spent late nights designing network layouts or squeezed out a configuration drawing to meet the requirements of an RFP, knows well that work-life balance isn’t always possible with a career in IT. For this reason, we at NWN Carousel, tak…

Creating a Sustainable Hybrid Work Strategy

A Future-proof Sustainable Hybrid Work Strategy A recent Gallup Report notes most remote-capable employees continue to work from home at least part of the time, but the mix is a nearly even split -- 42% have a hybrid schedule, and 39% work entirely from home. While business leaders and IT teams prov…

Partners bring hybrid workplace technology to market

As seen on TechTarget By John Moore, Industry Editor IT service providers and product vendors are rolling out hybrid workplace technology for customers balancing the needs of remote workers and back-to-the-office employees. NWN Carousel, a cloud communications service provider, last week launched tw…

Reimagining Home and Office Work Environments

Enterprise Connectivity, Integrated Security, Devices and Visual Collaboration Success working from home starts with robust, reliable connectivity and quality visual collaboration. For remote employees, the user experience can be challenging. Poor bandwidth, home workspace, device configurations an…

NWN Carousel Launches Consumption-Based Hybrid Work Solutions

As seen on CRN By Gina Narcisi NWN Carousel has been upping its hybrid work game this year. Now the solution provider powerhouse has revealed two new bundled solutions for both home workers and those returning to the office. The two new hybrid work kits include At-Home Essentials and Office Collabo…
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NWN Carousel Frequently Asked Questions

  • When was NWN Carousel founded?

    NWN Carousel was founded in 1992.

  • Who are NWN Carousel key executives?

    NWN Carousel's key executives are Jeff Gardner, James Marsh and Bill Thompson.

  • How many employees does NWN Carousel have?

    NWN Carousel has 1,033 employees.

  • Who are NWN Carousel competitors?

    Competitors of NWN Carousel include Sirius Computer Solutions, Wizeline and NaviSite.

  • Where is NWN Carousel headquarters?

    NWN Carousel headquarters is located at 659 S County Trail, Exeter.

  • Where are NWN Carousel offices?

    NWN Carousel has offices in Exeter, Alpharetta, Boston, Brighton and in 11 other locations.

  • How many offices does NWN Carousel have?

    NWN Carousel has 15 offices.