BT Group Operating Metrics

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BT Group key operating metrics including WAN Circuits (Enterprise), environmental, and social and governance score (ESG).

WAN Circuits (Enterprise)

80.5K

FY, 2023

Ethernet Circuits (Enterprise)

54.9K

3.8%

FY, 2023

Private Circuits (Enterprise)

18K

Q1, 2022

Operating Metrics

Metrics	FY, 2021	FY, 2022	FY, 2023
WAN Circuits (Enterprise)	86.5K	81K	80.5K
Ethernet Circuits (Enterprise)	51.4K	52.9K	54.9K
Private Circuits (Enterprise)	18.9K
Mobile Customers (Enterprise)	3.9M	3.9M	4M
MVNO Customers (Enterprise)	4.1M	2.7M	696K
Retail Call Minutes (Enterprise)	2.9B	2.6B	2.2M
Wholesale Call Minutes (Enterprise)	2.7B	2B	1.3M
Superfast Fibre Share of Broadband Base (Enterprise)	0.5	0.6	0.6
Superfast Fibre Share of Broadband Base (Consumer)	0.8	0.8	0.8
Revenue Generating Units per Address	2.4	2.4	2.4
Voice Lines Served	1.6M	1.4M	1.2M
Superfast Network Deployment (Openreach)	28.7M	29M	29.7M
Fixed Monthly Churn (Consumer)	0	0	0
Postpaid Mobile Monthly Churn (Consumer)	0	0	0
VoIP Seats (Enterprise)	950K	1.1M	1.2M
Retail Broadband Lines (Enterprise)	729K	728K	720K
Ultrafast Fibre Share of Broadband Base (Consumer)	0.1	0.1	0.2
Ultrafast Fibre Share of Broadband Base (Enterprise)	0	0	0.1
Postpaid Mobile ARPC (Consumer)	£19.1	£17.5	£17.8
Prepaid Mobile ARPC (Consumer)	£7.8	£8.0	£8.1
FTTP Network Deployment (Openreach)	4.6M	7.2M	10.3M
Gfast Network Deployment (Openreach)	2.8M	2.8M	2.8M
Fixed ARPC (Consumer)	£35.9	£35.1	£35.4
Wholesale Broadband Lines (Enterprise)	671K	620K	603K

60-79 out of 100

Community

Employees

Environment

Governance

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Source:CSRHub