Bloomfire

OverviewSuggest Edit

Bloomfire is a company providing a knowledge management system. It offers software used by employees for social learning, customer service, as well as sales and marketing alignment.
TypePrivate
Founded2010
HQAustin, TX, US
Websitebloomfire.com

Latest Updates

Employees (est.) (Jul 2022)83(-1%)
Cybersecurity ratingBMore
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Key People/Management at Bloomfire

Ben Little

Ben Little

Chief Executive Officer
Sam Schneider

Sam Schneider

Chief Operating Officer
Josh Brown

Josh Brown

Chief Technology Officer
Jordan Slabaugh

Jordan Slabaugh

Chief Marketing Officer
Ryan Manougian

Ryan Manougian

SVP of Sales
Julie Sohn

Julie Sohn

VP of Product
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Bloomfire Office Locations

Bloomfire has an office in Austin
Austin, TX, US (HQ)
1717 W 6th St #100
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Bloomfire Financials and Metrics

Summary Metrics

Founding Date

2010

Bloomfire total Funding

$32.8 m

Bloomfire latest funding size

$12.8 m

Time since last funding

6 years ago

Bloomfire investors

Bloomfire's latest funding round in May 2016 was reported to be $12.8 m. In total, Bloomfire has raised $32.8 m
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Bloomfire Cybersecurity Score

Cybersecurity ratingPremium dataset

B

89/100

SecurityScorecard logo

Bloomfire Online and Social Media Presence

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Bloomfire News and Updates

Q and A Platform Software Market To Witness Excellent Growth | Current Impact Unlocks New Opportunities | AnswerBase, Bloomfire, DEVADA, Obie

Q and A Platform Software Comprehensive Study by Type (On Premise, Cloud Based, Web Based), Application (Account Options, Knowledge Base, Q&A Tools, Security, Content, Communication), Enterprise SIze (SMEs, Large Enterprises), Platform (Windows, IOS/MAC, Android, Others), Industry Verticals (IT …

Bloomfire Blogs

The Best Knowledge Management Systems for Customer Service

Time, confidence, and accuracy are of the essence when customer-facing teams are assisting a customer, and reps can’t afford to waste time digging through old emails, navigating a maze of […] The post The Best Knowledge Management Systems for Customer Service appeared first on Bloomfire.

How Bloomfire and Salesforce Knowledge Are Different

If your company uses Salesforce, you may be familiar with the platform’s built-in knowledge base, Salesforce Knowledge. We’re often asked how Bloomfire, which has a Salesforce Lightning integration, is different […] The post How Bloomfire and Salesforce Knowledge Are Different appeared first on Bloo…

How to Empower Customer Service Agents to Deliver Better Experiences

There’s no doubt you’ve heard the adage, “Give a man a fish and he will eat for a day, but teach a man how to fish and you will feed […] The post How to Empower Customer Service Agents to Deliver Better Experiences appeared first on Bloomfire.

How to Improve Your Customer Service Agents’ Career Development

Your customer service agents are vital to the customer experience. Their efforts directly impact your brand’s reputation and your organization’s bottom line, and it’s in your company’s best interest to […] The post How to Improve Your Customer Service Agents’ Career Development appeared first on Blo…

The Value of Knowledge Management for Customer Service Teams [Infographic]

If you’re a customer service leader planning a knowledge management initiative, you should already have some idea of the goals you hope to accomplish. Perhaps your top priority is enabling […] The post The Value of Knowledge Management for Customer Service Teams [Infographic] appeared first on Bloom…

How to Choose the Right Knowledge Management System

Growing, using, and sharing knowledge are vital to sustained success, regardless of your industry or how long your organization has been around. When people can quickly locate information and easily […] The post How to Choose the Right Knowledge Management System appeared first on Bloomfire.
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Bloomfire Frequently Asked Questions

  • When was Bloomfire founded?

    Bloomfire was founded in 2010.

  • Who are Bloomfire key executives?

    Bloomfire's key executives are Ben Little, Sam Schneider and Josh Brown.

  • How many employees does Bloomfire have?

    Bloomfire has 83 employees.

  • Who are Bloomfire competitors?

    Competitors of Bloomfire include Guru, Arcoro Holdings and HROne.

  • Where is Bloomfire headquarters?

    Bloomfire headquarters is located at 1717 W 6th St #100, Austin.

  • Where are Bloomfire offices?

    Bloomfire has an office in Austin.

  • How many offices does Bloomfire have?

    Bloomfire has 1 office.