Bloomfire
- Total Funding$32.8 M
OverviewSuggest Edit
Bloomfire is a company providing a knowledge management system. It offers software used by employees for social learning, customer service, as well as sales and marketing alignment.
| Type | Private | |
| Founded | 2010 | |
| HQ | Austin, TX, US | Map |
| Website | bloomfire.com |
Latest Updates
| Employees (est.) (Jul 2022) | 83 | (-1%) |
| Cybersecurity rating | B | More |
Key People/Management at Bloomfire
Ben Little
Chief Executive Officer
Sam Schneider
Chief Operating Officer
Josh Brown
Chief Technology Officer
Jordan Slabaugh
Chief Marketing Officer
Ryan Manougian
SVP of Sales
Julie Sohn
VP of Product
Bloomfire Office Locations
Bloomfire has an office in Austin
Austin, TX, US (HQ)
1717 W 6th St #100
Bloomfire Financials and Metrics
Summary Metrics
Founding Date | 2010 |
Bloomfire total Funding | $32.8 m |
Bloomfire latest funding size | $12.8 m |
Time since last funding | 6 years ago |
Bloomfire investors | Redpoint Ventures, Austin Ventures, Silver Creek Ventures |
Bloomfire's latest funding round in May 2016 was reported to be $12.8 m. In total, Bloomfire has raised $32.8 m
Bloomfire Cybersecurity Score
Bloomfire Online and Social Media Presence
7.2k Twitter followers
Bloomfire has 7.2k Twitter Followers. The number of followers has decreased 0.2% month over month and decreased 0.3% quarter over quarter
Bloomfire's Trends
Twitter Engagement Stats for @bloomfire
10.5k
Tweets
3.7k
Following
7.2k
Followers
10
Tweets last 30 days
0
Avg. likes per Tweet
30%
Tweets with engagement
Bloomfire News and Updates
August 19, 2020
Q and A Platform Software Market To Witness Excellent Growth | Current Impact Unlocks New Opportunities | AnswerBase, Bloomfire, DEVADA, Obie
Q and A Platform Software Comprehensive Study by Type (On Premise, Cloud Based, Web Based), Application (Account Options, Knowledge Base, Q&A Tools, Security, Content, Communication), Enterprise SIze (SMEs, Large Enterprises), Platform (Windows, IOS/MAC, Android, Others), Industry Verticals (IT …
Bloomfire Blogs
July 27, 2022
The Best Knowledge Management Systems for Customer Service
Time, confidence, and accuracy are of the essence when customer-facing teams are assisting a customer, and reps can’t afford to waste time digging through old emails, navigating a maze of […]
The post The Best Knowledge Management Systems for Customer Service appeared first on Bloomfire.
July 06, 2022
How Bloomfire and Salesforce Knowledge Are Different
If your company uses Salesforce, you may be familiar with the platform’s built-in knowledge base, Salesforce Knowledge. We’re often asked how Bloomfire, which has a Salesforce Lightning integration, is different […]
The post How Bloomfire and Salesforce Knowledge Are Different appeared first on Bloo…
June 16, 2022
How to Empower Customer Service Agents to Deliver Better Experiences
There’s no doubt you’ve heard the adage, “Give a man a fish and he will eat for a day, but teach a man how to fish and you will feed […]
The post How to Empower Customer Service Agents to Deliver Better Experiences appeared first on Bloomfire.
June 08, 2022
How to Improve Your Customer Service Agents’ Career Development
Your customer service agents are vital to the customer experience. Their efforts directly impact your brand’s reputation and your organization’s bottom line, and it’s in your company’s best interest to […]
The post How to Improve Your Customer Service Agents’ Career Development appeared first on Blo…
June 02, 2022
The Value of Knowledge Management for Customer Service Teams [Infographic]
If you’re a customer service leader planning a knowledge management initiative, you should already have some idea of the goals you hope to accomplish. Perhaps your top priority is enabling […]
The post The Value of Knowledge Management for Customer Service Teams [Infographic] appeared first on Bloom…
May 31, 2022
How to Choose the Right Knowledge Management System
Growing, using, and sharing knowledge are vital to sustained success, regardless of your industry or how long your organization has been around. When people can quickly locate information and easily […]
The post How to Choose the Right Knowledge Management System appeared first on Bloomfire.
Bloomfire Frequently Asked Questions
When was Bloomfire founded?
Bloomfire was founded in 2010.
Who are Bloomfire key executives?
Bloomfire's key executives are Ben Little, Sam Schneider and Josh Brown.
How many employees does Bloomfire have?
Bloomfire has 83 employees.
Who are Bloomfire competitors?
Competitors of Bloomfire include Guru, Arcoro Holdings and HROne.
Where is Bloomfire headquarters?
Bloomfire headquarters is located at 1717 W 6th St #100, Austin.
Where are Bloomfire offices?
Bloomfire has an office in Austin.
How many offices does Bloomfire have?
Bloomfire has 1 office.
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