OverviewSuggest Edit

    Benbria is the leading provider of Real-Time Customer Engagement and Customer Notification solutions. By engaging with customers via multi-modal notification, acting on their input, and closing the loop in real-time, the Benbria solution enables companies to achieve significant economic benefits, including increased same-store-sales, reduced operational costs, improved employee performance and increased customer loyalty.
    HQNew York, US
    Employee Ratings3.7

    Latest Updates

    Employees (est.) (Oct 2019)29
    Job Openings1

    Key People/Management at Benbria

    Jordan Parsons

    Jordan Parsons

    Susan Richards

    Susan Richards

    James Geneau

    James Geneau

    VP Marketing
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    Benbria Office Locations

    Benbria has offices in New York, San Francisco and Ottawa
    New York, US (HQ)
    1412 Broadway
    San Francisco, US
    795 Folsom St #1125, San Francisco
    Ottawa, CA
    110 390 March Rd
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    Benbria Financials and Metrics

    Summary Metrics

    Founding Date


    Benbria Online and Social Media Presence

    Embed Graph

    Benbria Blogs

    Top Tips To Leveraging WhatsApp For Business

    Over the last decade, WhatsApp has emerged as a powerful messaging solution with a very promising future. Currently holding 1.5 billion monthly active users, it’s proven to be far-reaching, convenient for users, simple to administer – and more recently, accessible to businesses.   With a segue into …

    Best Practices To Measure The Customer Experience.

    In a recent Forrester’s CX Index study, it was reported that “a whopping 81% of brands had stagnant [Customer Experience] scores in 2019. Many industry front-runners saw their scores decay, and for the fourth year running, no brand made it into the “excellent” category.” Over the years, providing an…

    Partner Spotlight: Tripleseat

    Since its inception, Tripleseat has strived to provide restaurants, hotels, and unique venues with an event management platform that is easy-to-use, intuitive and provides an increase in event and meeting sales. Tripleseat was founded after seeing how many restaurants and hotels manage their events …

    The Importance of Closed-Loop Feedback

    Today, obtaining feedback through the use of online and offline surveys has become a growing practice for thriving businesses. With the modern customer’s high demand for personalized experiences and more tailored products and services, feedback has become a central component in delivering a superb c…

    Understanding Net Promoter Score Calculation

    When it comes to measuring customer satisfaction, the Net Promoter Score (NPS) has remained a tried and true metric for many years. Used within  a number of industries, an NPS survey asks a simple one phrase question, that provides constructive feedback and an understanding of overall sentiment, usi…

    12 Questions You Should Be Asking Your Employees In A Satisfaction Survey

    It’s been said that happy employees equal happy customers, and there is much truth to that. When it comes to customer service and the overall experience, employees play a monumental role. They are the people who interact with customers on a regular basis and sell your product or service – which mean…
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    Benbria Frequently Asked Questions

    • When was Benbria founded?

      Benbria was founded in 2007.

    • Who are Benbria key executives?

      Benbria's key executives are Jordan Parsons, Susan Richards and James Geneau.

    • How many employees does Benbria have?

      Benbria has 29 employees.

    • Who are Benbria competitors?

      Competitors of Benbria include Balluun, Egnyte and Fonolo.

    • Where is Benbria headquarters?

      Benbria headquarters is located at 1412 Broadway, New York.

    • Where are Benbria offices?

      Benbria has offices in New York, San Francisco and Ottawa.

    • How many offices does Benbria have?

      Benbria has 3 offices.