Bank of China

Bank of China Operating Metrics

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Bank of China key operating metrics including Loans to Customers (Personal), environmental, and social and governance score (ESG).

Loans to Customers (Personal)

¥5.6T

10.6%

FY, 2020

Deposits from Customers (Corporate)

¥8.8T

6.4%

FY, 2020

Deposits from Customers (Personal)

¥7.6T

8.6%

FY, 2020

Operating Metrics

Metrics	FY, 2018	FY, 2019	FY, 2020
Loans to Customers (Personal)	¥4.4T	¥5.0T	¥5.6T
Deposits from Customers (Corporate)	¥7.9T	¥8.3T	¥8.8T
Deposits from Customers (Personal)	¥6.4T	¥7.0T	¥7.6T
Mobile Banking Users	145.3M	180.8M	210.6M
Corporate Online Banking Users	3.9M	4.6M	5.4M
Personal Online Banking Users	166.2M	182.3M	194.2M
Telephone Banking Users	113.8M	112.7M	111.4M
Loans to Customers (Corporate)	¥7.3T	¥8.0T	¥8.6T

50-59 out of 100

Community

Employees

Environment

Governance

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Source:CSRHub