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Aviva key operating metrics including Net Earned Premiums, environmental, and social and governance score (ESG).

Net Earned Premiums

£14.4B
43.0%

FY, 2021

Customers

31.6M
4.2%

FY, 2020

Projects Supported

2K

FY, 2019

Operating Metrics

MetricsFY, 2019FY, 2020FY, 2021
Net Earned Premiums£26.3B£25.3B£14.4B
Customers33M31.6M
Projects Supported2K
Countries Covered33
Net Promoter Score0.10.1

Environmental, Social and Governance (ESG)

Overall

60-79 out of 100

Community

Employees

Environment

Governance

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Source:CSRHub

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