OverviewSuggest Edit

Important priorities for the utility industry include service reliability, business continuity, emergency preparedness and disaster recovery. As electric and natural gas utilities strive to provide the best possible service to their customers—ARCOS is part of the solution. ARCOS is the most responsive and reliable provider of emergency resource management software for utilities. And thanks to great customers, ARCOS has one of the highest customer satisfaction scores in the resource management software industry.

Founded in 1993, ARCOS has grown to be the leading Software as a Service (SaaS) solution in North America enabling utilities to respond, restore and report in real-time for day-to-day events and emergencies. ARCOS' Resource Management solution was developed to help utilities restore power faster for communities through automated crew call out and crew management. 

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HQColumbus, US
Employee Ratings4

Latest Updates

Employees (est.) (Feb 2019)285(+2%)

Key People/Management at ARCOS

Ted Schneider

Ted Schneider


ARCOS Office Locations

ARCOS has offices in Columbus and New Paltz
Columbus, US (HQ)
600 445 Hutchinson Ave
New Paltz, US
15 Plattekill Ave
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ARCOS Financials and Metrics

Summary Metrics

Founding Date

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ARCOS News and Updates

ARCOS acquires RosterApps, expands airline industry solutions to include ground crew scheduling platform

COLUMBUS, Ohio, Oct. 02, 2018 (GLOBE NEWSWIRE) -- ARCOS® LLC has acquired Des Moines, Iowa-based Sciengistics, Inc., doing business as RosterApps, a provider of airline ground crew scheduling software. This acquisition will combine RosterApps’ airline experience and shiftwork technology with the A…
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Innovative Training Strategies for Utility Industries

ARCOS Chief Technology Officer, Ted Schneider’s latest Energy Central article is posted. Learn how ARCOS’ innovative training strategies are helping utilities face real world situations before they happen so CAIDI and SAIDI indexes remain inline and exceed customer expectations. https://www.energycentral.com/o/arcos-llc/innovative-training-strategies-utility-industries…

ARCOS to help EnergyUnited prep for emergencies, track rest-time for line workers

COLUMBUS, Ohio – February 5, 2019 – This spring, ARCOS® LLC will implement its resource management solution to automate Statesville, N.C.-based EnergyUnited’s process for managing callout opportunities, providing emergency training and tracking rest periods for its line workers. “Tropical storms Flo…

ARCOS Incident Manager – Deep Dive Solution Overview

Get ready for a full look at ARCOS Incident Manager! Go to our events page and register for our latest deep dive webinar! Find out for yourself how critical infrastructure companies are using ARCOS Incident Manager to automatically stand up their ICS or Emergency Response structures, creating templa…

Change Management is key to successful tech roll-out

Our friends in Australia took a look at rolling out new tech and found that a focus on change management can help. Read up and see if you can implement the ideas to your organization: https://www.australianageingagenda.com.au/2019/02/01/change-management-key-to-tech-rollout/ The post Change Manageme…

Norwegian Airlines is one to watch…

Yahoo News is drawing attention to Norwegian Airlines. $200 round trip flights to Europe? No wonder the sun hardly sets there! With the influx of business, can using ARCOS Ascend and RosterApps be too far behind? We would be honored to help! https://yhoo.it/2CGHNkn The post Norwegian Airlines is one…

Transformative Trends with Multiple Benefits to Utility Resource Management

Jim Nowak, ARCOS’ Senior Director of Operational Services, latest Energy Central article is up. Are you transforming your resource management and staying up with the trends? https://bit.ly/2RUwEpZ The post Transformative Trends with Multiple Benefits to Utility Resource Management appeared first on …
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ARCOS Company Life and Culture

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ARCOS Frequently Asked Questions

  • When was ARCOS founded?

    ARCOS was founded in 1993.

  • Who are ARCOS key executives?

    ARCOS's key executives are Ted Schneider.

  • How many employees does ARCOS have?

    ARCOS has 285 employees.

  • Who are ARCOS competitors?

    Competitors of ARCOS include Port-P, MCSA Group and The DMW Group.

  • Where is ARCOS headquarters?

    ARCOS headquarters is located at 600 445 Hutchinson Ave, Columbus.

  • Where are ARCOS offices?

    ARCOS has offices in Columbus and New Paltz.

  • How many offices does ARCOS have?

    ARCOS has 2 offices.