Ansafone Contact Centers

    OverviewSuggest Edit

    When choosing a contact center, it is not just about choosing a service provider. It is about choosing a partner and team of professionals with the skills you need to take you to the next level when it comes to quality customer service. With over 40 years of experience in several industries, Ansafone Contact Centers is the right partner for you. Ansafone offers a wide variety of service offerings to meet your specific needs. Ansafone Contact Centers provides 24/7 live customer service, 365 days a year. When you outsource your operations to Ansafone, rest assured that your brand will be represented with the respect that it deserves.

    TypePrivate
    Founded1970
    HQOcala, US
    Websiteansafone.com
    Employee Ratings2.5
    Culture scoreF

    Recent NewsAll News

    Latest Updates

    Employees (est.) (May 2020)198(-1%)

    Key People/Management at Ansafone Contact Centers

    Randy Harmat

    Randy Harmat

    President & CEO
    Tim Austrums

    Tim Austrums

    Vice President of Sales and Marketing
    Chris Gronberg

    Chris Gronberg

    Director of Sales
    Carrie Gill

    Carrie Gill

    VP of Operations and Client Services
    Jared Mendez

    Jared Mendez

    Chief Technology Officer
    Terra Saffen

    Terra Saffen

    Director of Operations, West Coast
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    Ansafone Contact Centers Office Locations

    Ansafone Contact Centers has offices in Ocala and Santa Ana
    Ocala, US (HQ)
    101 NE 2nd St
    Santa Ana, US (HQ)
    145 E Columbine Ave
    Show all (2)

    Ansafone Contact Centers Financials and Metrics

    Summary Metrics

    Founding Date

    1970

    Ansafone Contact Centers Online and Social Media Presence

    Embed Graph

    Ansafone Contact Centers Company Culture

    • Overall Culture

      F

      39/100

    • CEO Rating

      F

      35/100

    • Compensation

      F

      10/100

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    Ansafone Contact Centers Blogs

    Outsourcing to a Call Center is Not a Risk, but a Necessary Choice

    For many businesses, choosing the right partner can mean sink or swim. As your business grows, it is important to be mindful of what your capabilities are for scaling and handling a higher volume of calls with ease and efficiency. While your business grows so does your workload. Your employees will …

    Medical Practice Benefits from Partnering with a Call Center

    Every medical care institution, company or practice needs a reliable and robust BPO provider or call center service. The partnership of the two is one that will determine the success of its future. With the rise of healthcare needs, a call center can be an important partner in growing and scaling an…

    The Real Cost of Finding the Right BPO and Call Center

    When it comes time to finding the right BPO (Business Process Outsourcing) partner, there are many considerations to take a look at. Not only on cost, but the competency and reliability of a great call center are necessary. Are you value-shopping or are you budget-shopping? In vetting out a premier …

    Preparing For a Pandemic with Ansafone Contact Centers!

    Pandemics are unpredictable and difficult to prepare for. In more recent years, we’ve had the SARS Epidemic of 2002-2004, H1N1 Influenza Pandemic of 2009, and Ebola Epidemic of 2014-2016. And today, in 2020, we have the COVID-19 pandemic!! An outbreak of a serious disease that has grown out of contr…

    Message from Our CEO, Randy Harmat of Ansafone Contact Centers

    During these uncertain times, we all have experienced the impact of the COVID-19 pandemic in every aspect of our lives. As we continue to monitor the daily changing environment, we continue to evaluate the impact it has on our business,  public and personal health and the safety of our customers, em…

    Responding with Empathy

    In times of need such as a natural disaster or medical emergency, we all need someone to listen and be there for us. At Ansafone Call Centers, our agents are paired with the task of communicating with a wide variety of people with various personalities and unique needs. It is imperative that our age…
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    Ansafone Contact Centers Frequently Asked Questions

    • When was Ansafone Contact Centers founded?

      Ansafone Contact Centers was founded in 1970.

    • Who are Ansafone Contact Centers key executives?

      Ansafone Contact Centers's key executives are Randy Harmat, Tim Austrums and Chris Gronberg.

    • How many employees does Ansafone Contact Centers have?

      Ansafone Contact Centers has 198 employees.

    • Who are Ansafone Contact Centers competitors?

      Competitors of Ansafone Contact Centers include Virtua Uk, magicJack VocalTec and SingTel.

    • Where is Ansafone Contact Centers headquarters?

      Ansafone Contact Centers headquarters is located at 101 NE 2nd St, Ocala.

    • Where are Ansafone Contact Centers offices?

      Ansafone Contact Centers has offices in Ocala and Santa Ana.

    • How many offices does Ansafone Contact Centers have?

      Ansafone Contact Centers has 2 offices.