OverviewSuggest Edit

Amdocs is a company that specializes in software and services for communications, media and financial services providers, and digital enterprises. Its offerings include business support systems (BSS), operational support systems (OSS), open network solutions, internet of things, big data analytics, and entertainment and media solutions.

TypePublic
Founded1982
HQChesterfield, MO, US
Websiteamdocs.com
Employee Ratings3.9
Overall CultureD

Latest Updates

Employees (est.) (Sept 2019)24,516
Job Openings1,207
Revenue (FY, 2020)$4.2 B(+3%)
Share Price (Jul 2021)$77.2
Cybersecurity ratingCMore

Key People/Management at Amdocs

Shuky Sheffer

Shuky Sheffer

President & Chief Executive Officer, Amdocs Management Limited
Tamar Rapaport-Dagim

Tamar Rapaport-Dagim

Chief Financial Officer & Chief Operating Officer, Amdocs Management Limited
Rajat Raheja

Rajat Raheja

Division President for India Operations
Robert A. Minicucci

Robert A. Minicucci

Chairman of the Board Amdocs Limited
Adrian Gardner

Adrian Gardner

Director and Chairman of the Audit Committee Amdocs Limited
Eli Gelman

Eli Gelman

Director Amdocs Limited
Show more

Amdocs Office Locations

Amdocs has offices in Chesterfield, Alpharetta, Champaign, Chicago and in 48 other locations
Chesterfield, MO, US (HQ)
1390 Timberlake Manor Pkwy
Alpharetta, GA, US
11675 Rainwater Dr # 500
Champaign, IL, US
2109 Fox Dr
Chicago, IL, US
8420 W Bryn Mawr Ave #280
El Dorado Hills, CA, US
1100 Investment Blvd #250
Herndon, VA, US
2553 Dulles View Dr 5th floor
Show all (55)

Amdocs Financials and Metrics

Amdocs Revenue

Embed Graph
View revenue for all periods
Amdocs's revenue was reported to be $4.17 b in FY, 2020
USD

Revenue (FY, 2020)

4.2b

Gross profit (FY, 2020)

1.4b

Gross profit margin (FY, 2020), %

33.9%

Net income (FY, 2020)

497.8m

EBIT (FY, 2020)

594.8m

Market capitalization (22-Jul-2021)

9.9b

Closing stock price (22-Jul-2021)

77.2

Cash (30-Sept-2020)

983.2m

EV

9.9b
Amdocs's current market capitalization is $9.9 b.
Annual
USDFY, 2017FY, 2018FY, 2019FY, 2020

Revenue

3.9b4.0b4.1b4.2b

Revenue growth, %

3%3%

Cost of goods sold

2.5b2.6b2.7b2.8b

Gross profit

1.4b1.4b1.4b1.4b
Quarterly
USDQ1, 2018Q2, 2018Q3, 2018Q1, 2019Q2, 2019Q3, 2019Q1, 2020Q2, 2020Q3, 2020

Revenue

977.7m992.3m1.0b1.0b1.0b1.0b1.0b1.0b1.0b

Cost of goods sold

643.2m646.6m650.6m662.6m658.6m664.9m686.3m684.0m681.7m

Gross profit

334.5m345.8m351.6m349.5m361.0m359.8m355.6m364.0m344.5m

Gross profit Margin, %

34%35%35%35%35%35%34%35%34%
Annual
USDFY, 2017FY, 2018FY, 2019FY, 2020

Cash

649.6m418.8m471.6m983.2m

Accounts Receivable

865.1m971.5m987.9m861.0m

Prepaid Expenses

203.8m230.0m216.1m229.6m

Current Assets

2.0b1.7b1.7b2.1b
Quarterly
USDQ1, 2018Q2, 2018Q3, 2018Q1, 2019Q2, 2019Q3, 2019Q1, 2020Q2, 2020Q3, 2020

Cash

965.9m666.8m561.0m458.7m449.7m457.7m485.9m762.6m1.2b

Accounts Receivable

919.9m972.3m982.2m1.0b958.9m952.9m1.0b946.3m952.5m

Prepaid Expenses

207.3m221.8m237.0m214.0m230.1m235.6m223.4m242.4m252.7m

Current Assets

2.1b1.9b1.8b1.7b1.6b1.6b1.7b2.0b2.4b
Annual
USDFY, 2017FY, 2018FY, 2019FY, 2020

Net Income

436.8m354.4m479.4m497.8m

Depreciation and Amortization

214.9m211.2m205.8m198.4m

Accounts Payable

(190.4m)

Cash From Operating Activities

636.1m557.2m656.4m658.1m
Quarterly
USDQ1, 2018Q2, 2018Q3, 2018Q1, 2019Q2, 2019Q3, 2019Q1, 2020Q2, 2020Q3, 2020

Net Income

116.9m218.6m310.1m101.7m226.0m357.4m115.9m243.0m363.4m

Depreciation and Amortization

49.2m102.9m157.4m51.5m101.9m155.3m49.0m98.1m144.7m

Cash From Operating Activities

164.6m278.3m441.9m109.7m278.3m442.8m163.9m266.8m453.5m

Purchases of PP&E

(51.8m)(162.1m)(197.3m)(37.3m)(57.9m)(93.8m)(58.5m)(104.7m)(146.0m)
USDFY, 2017

Revenue/Employee

159.6k

Financial Leverage

1.5 x
Show all financial metrics

Amdocs Operating Metrics

Amdocs's Enterprise Customers was reported to be 350 in FY, 2019.
Q1, 2015Q2, 2015Q3, 2015FY, 2015Q1, 2016Q2, 2016Q3, 2016FY, 2016Q1, 2017Q2, 2017Q3, 2017FY, 2017Q1, 2018Q2, 2018Q3, 2018FY, 2018Q1, 2019Q2, 2019Q3, 2019FY, 2019Q1, 2020Q2, 2020Q3, 2020

Twelve-Month Backlog

$3.03 b$3 b$3.1 b$3.08 b$3.09 b$3.1 b$3.11 b$3.17 b$3.18 b$3.21 b$3.22 b$3.25 b$3.26 b$3.32 b$3.33 b$3.36 b$3.37 b$3.39 b$3.4 b$3.49 b$3.52 b$3.46 b$3.48 b

Countries

9090858585

Enterprise Customers

350350350
Show all operating metrics

Amdocs Acquisitions / Subsidiaries

Company NameDateDeal Size
Sourced GroupMay 12, 2021
OpenetJuly 24, 2020$180 m
Telecom Technology ServicesAugust 07, 2019$50 m
VubiquityJanuary 30, 2018$224 m
Brite:BillSeptember 14, 2016
PontisSeptember 14, 2016
VindiciaSeptember 14, 2016
cVidyaJanuary 15, 2016$30 m
ActixSeptember 03, 2013
CelciteJune 11, 2013$129 m
Show more

Amdocs Revenue Breakdown

Embed Graph

Amdocs revenue breakdown by geographic segment: 22.2% from Rest of the World, 14.7% from Europe and 63.2% from North America

Human Capital Metrics

Embed Graph
Show all human capital metrics

Amdocs Cybersecurity Score

Cybersecurity ratingPremium dataset

C

76/100

SecurityScorecard logo

Amdocs Environment, Social & Governance (ESG) Ratings

CSRHub ESG ratingPremium dataset

50-59

out of 100

CSRHub logo

Amdocs Online and Social Media Presence

Embed Graph

Amdocs Company Culture

  • Overall Culture

    D

    60/100

  • CEO Rating

    D-

    60/100

  • Compensation

    D

    55/100

Learn more on Comparably

Amdocs News and Updates

Hungary’s Magyar Telekom Selects Amdocs to Modernize its Business Support Systems

As part of Magyar Telekom’s Future of Billing program, Amdocs will streamline and digitize its IT systems, establishing a fully converged postpaid business As part of Magyar Telekom’s Future of Billing program, Amdocs will streamline and digitize its IT systems, establishing a fully converged postpa…

Vodafone Germany goes cloud native, modernizes systems to innovate with Amdocs

The telecommunications industry has goals that seem contradictory: to innovate at high speed while keeping services stable and secure. To address this complexity, Vodafone Germany chose to leverage the power of the cloud and modernize its IT systems with the support of Amdocs Ltd., a provider of so…

Amdocs Accelerates Policy and Charging Control as-a-Service Offering for Cloud and 5G Era

Amdocs’ cloud-native, microservices-based Policy and Charging Control (PCC) enables service providers to deliver new services with unprecedented scale, and provides an opportunity to monetize advanced 5G, cloud and mobile edge assets Amdocs’ cloud-native, microservices-based Policy and Charging Cont…

Amdocs Advances Analytics Solutions for 5G Monetization, Service Operations and User Experience in New CES21 Suite

AI/machine learning-infused products and solutions provide critical insights, recommended decisions, and automated actions at scale in real time across key processes and for any interaction AI/machine learning-infused products and solutions provide critical insights, recommended decisions, and autom…

Communications Service Providers Around the World are Choosing Amdocs to Launch eSIM-Enabled Devices

Amdocs Entitlement Server evolves to include more use cases and is now integrated to new operating systems and enterprise applications Amdocs Entitlement Server evolves to include more use cases and is now integrated to new operating systems and enterprise applications

Amdocs Announces 5G-Native CES21 Suite to Enable and Monetize the Digital Experiences and Business Models of the Future

With advanced 5G and IoT service design, delivery and monetization capabilities, and embedded AI/machine learning-based use cases, latest Amdocs customer experience suite enables innovative digital experiences and new business models such as B2B2x, network-as-a-service (NaaS) and private enterprise …
Show more

Amdocs Blogs

2021 predictions: Opportunities and complications in the streaming space

Amdocs Voices In 2021, the over-the-top (OTT) market will be primarily shaped by the consumer response to COVID-19. Darcy Antonellis shares what to expect. Darcy Antonellis, Head of Amdocs Media, CEO of Vubiquity This article originally appeared in M+E Journal.   In 2021, the over-the-top (OTT…

BriteBill Spark: What Do Service Providers Expect from a Modern Billing Experience Tool?

Amdocs Voices Amdocs BriteBill introduces Spark, enabling enables digital service providers to communicate with their customers through their bill in an engaging way, reduce call center costs, improve their NPS and upsell new products. Customer attention is gold in our age of information overload. …

How the tech industry must respond to COVID-19’s effect on women in the workforce

Amdocs Voices How can the tech industry respond to COVID-19’s effect on women in the workforce? Amalia Avramov, Group President, Amdocs This blog originally was featured in HR Daily Advisor   The COVID-19 pandemic has taken its toll on people, organizations, and regions in different ways. But …

From the front office all the way to the network, why end-to-end digitalization is essential for a great customer experience

Network Talk The customer engagement interface is only the tip of the iceberg when it comes to digital transformation. To reap the full benefits of digitalization − and maintain a competitive edge − communications service providers must now more fully transform their service and network operations t…

The Great Indoors: An epic journey without even leaving your home

Amdocs Voices Since the pandemic, the world has stepped on the ‘tech- celeration’ peddle. ‘The Great Indoors’ podcast explores technology’s role in this new way of life. */ /*-->*/ /*-->*/ At the beginning of 2020, we in the Americas marketing team at Amdocs decided to embark on a podcast…

Amdocs Quality Engineering CTO Speaks at Micro Focus Conference

Amdocs Voices Dror Avrilingi shares how quality engineering can successfully shift left in order to support the business in their DevOps and digital transformation journey Dror Avrilingi, CTO, Amdocs Quality Engineering (AQE) “DevOps and agile transformation is easier said than done.” This was t…
Show more

Amdocs Frequently Asked Questions

  • When was Amdocs founded?

    Amdocs was founded in 1982.

  • Who are Amdocs key executives?

    Amdocs's key executives are Shuky Sheffer, Tamar Rapaport-Dagim and Rajat Raheja.

  • How many employees does Amdocs have?

    Amdocs has 24,516 employees.

  • What is Amdocs revenue?

    Latest Amdocs annual revenue is $4.2 b.

  • What is Amdocs revenue per employee?

    Latest Amdocs revenue per employee is $170.1 k.

  • Who are Amdocs competitors?

    Competitors of Amdocs include Infosys, IBM and Ericsson.

  • Where is Amdocs headquarters?

    Amdocs headquarters is located at 1390 Timberlake Manor Pkwy, Chesterfield.

  • Where are Amdocs offices?

    Amdocs has offices in Chesterfield, Alpharetta, Champaign, Chicago and in 48 other locations.

  • How many offices does Amdocs have?

    Amdocs has 55 offices.