OverviewSuggest Edit

Amdocs is a company that specializes in software and services for communications, media and financial services providers, and digital enterprises. Its offerings include business support systems (BSS), operational support systems (OSS), open network solutions, internet of things (IoT), big data analytics, and entertainment and media solutions.

TypePublic
Founded1982
HQChesterfield, MO, US
Websiteamdocs.com
Employee Ratings3.9
Overall CultureA+

Latest Updates

Employees (est.) (Sept 2021)27,176(+6%)
Job Openings1,526
Revenue (FY, 2021)$4.3 B(+3%)
Share Price (May 2022)$82.4
Cybersecurity ratingCMore
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Key People/Management at Amdocs

Shuky Sheffer

Shuky Sheffer

President & Chief Executive Officer
Tamar Rapaport-Dagim

Tamar Rapaport-Dagim

Chief Financial Officer & Chief Operating Officer
Robert A. Minicucci

Robert A. Minicucci

Chairman of the Board
Rajat Raheja

Rajat Raheja

Division President for India Operations
Sarah Ruth Davis

Sarah Ruth Davis

Director
Adrian Gardner

Adrian Gardner

Director and Chairman of the Audit Committee
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Amdocs Office Locations

Amdocs has offices in Chesterfield, Alpharetta, Bellevue, Champaign and in 48 other locations
Chesterfield, MO, US (HQ)
1390 Timberlake Manor Pkwy
Alpharetta, GA, US
11675 Rainwater Dr # 500
Bellevue, WA, US
3535 Factoria Blvd SE #650
Champaign, IL, US
2109 Fox Dr
Chicago, IL, US
8420 W Bryn Mawr Ave UNIT 280
El Dorado Hills, CA, US
1100 Investment Blvd #250
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Amdocs Financials and Metrics

Amdocs Revenue

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View revenue for all periods
Amdocs's revenue was reported to be $4.29 b in FY, 2021 which is a 2.9% increase from the previous period.
USD

Revenue (Q1, 2022)

1.1b

Gross profit (Q1, 2022)

387.9m

Gross profit margin (Q1, 2022), %

35.1%

Net income (Q1, 2022)

133.6m

EBIT (Q1, 2022)

160.1m

Market capitalization (13-May-2022)

10.3b

Closing stock price (13-May-2022)

82.4

Cash (31-Dec-2021)

586.5m

EV

10.6b
Amdocs's current market capitalization is $10.3 b.
Annual
USDFY, 2019FY, 2020FY, 2021

Revenue

4.1b4.2b4.3b

Revenue growth, %

3%2%3%

Cost of goods sold

2.7b2.8b2.8b

Gross profit

1.4b1.4b1.5b
Quarterly
USDQ1, 2019Q2, 2019Q3, 2019Q1, 2020Q2, 2020Q3, 2020Q1, 2021Q2, 2021Q3, 2021Q1, 2022

Revenue

1.0b1.0b1.0b1.0b1.0b1.0b1.1b1.0b1.1b1.1b

Cost of goods sold

662.6m658.6m664.9m686.3m684.0m681.7m728.7m685.5m689.4m716.7m

Gross profit

349.5m361.0m359.8m355.6m364.0m344.5m357.6m363.2m376.9m387.9m

Gross profit Margin, %

35%35%35%34%35%34%33%35%35%35%
Annual
USDFY, 2019FY, 2020FY, 2021

Cash

471.6m983.2m709.1m

Accounts Receivable

987.9m861.0m866.8m

Prepaid Expenses

216.1m229.6m235.1m

Current Assets

1.7b2.1b2.1b
Quarterly
USDQ1, 2020Q2, 2020Q3, 2020Q1, 2021Q2, 2021Q3, 2021Q1, 2022

Cash

485.9m762.6m1.2b1.3b969.0m853.3m586.5m

Accounts Receivable

1.0b946.3m952.5m929.1m907.0m925.1m954.0m

Prepaid Expenses

223.4m242.4m252.7m216.3m227.6m213.4m256.0m

Current Assets

1.7b2.0b2.4b2.7b2.3b2.2b2.1b
Annual
USDFY, 2019FY, 2020FY, 2021

Net Income

479.4m497.8m688.4m

Depreciation and Amortization

205.8m198.4m208.8m

Accounts Payable

(190.4m)122.2m

Cash From Operating Activities

656.4m658.1m925.8m
Quarterly
USDQ1, 2020Q2, 2020Q3, 2020Q1, 2021Q2, 2021Q3, 2021Q1, 2022

Net Income

115.9m243.0m363.4m299.6m418.7m564.8m133.6m

Depreciation and Amortization

49.0m98.1m144.7m51.7m101.3m157.0m50.9m

Accounts Payable

9.7m(96.6m)(98.7m)155.9m76.4m111.0m(3.1m)

Cash From Operating Activities

163.9m266.8m453.5m416.5m536.2m726.1m204.1m
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Amdocs Operating Metrics

Amdocs's Enterprise Customers was reported to be 350 in FY, 2019.
Q1, 2015Q2, 2015Q3, 2015FY, 2015Q1, 2016Q2, 2016Q3, 2016FY, 2016Q1, 2017Q2, 2017Q3, 2017FY, 2017Q1, 2018Q2, 2018Q3, 2018FY, 2018Q1, 2019Q2, 2019Q3, 2019FY, 2019Q1, 2020Q2, 2020Q3, 2020

Twelve-Month Backlog

$3.03 b$3 b$3.1 b$3.08 b$3.09 b$3.1 b$3.11 b$3.17 b$3.18 b$3.21 b$3.22 b$3.25 b$3.26 b$3.32 b$3.33 b$3.36 b$3.37 b$3.39 b$3.4 b$3.49 b$3.52 b$3.46 b$3.48 b

Countries

9090858585

Enterprise Customers

350350350
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Amdocs Acquisitions / Subsidiaries

Company NameDateDeal Size
Sourced GroupMay 12, 2021$75 m
OpenetJuly 24, 2020$180 m
Telecom Technology ServicesAugust 07, 2019$50 m
VubiquityJanuary 30, 2018$224 m
Brite:BillSeptember 14, 2016
PontisSeptember 14, 2016
VindiciaSeptember 14, 2016
cVidyaJanuary 15, 2016$30 m
ActixSeptember 03, 2013
CelciteJune 11, 2013$129 m
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Amdocs Revenue Breakdown

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Amdocs revenue breakdown by business segment: 59.4% from Managed Services Arrangements and 40.6% from Others

Amdocs revenue breakdown by geographic segment: 20.4% from Rest of the World, 65.1% from North America and 14.5% from Europe

Human Capital Metrics

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Amdocs Cybersecurity Score

Cybersecurity ratingPremium dataset

C

74/100

SecurityScorecard logo

Amdocs Environment, Social & Governance (ESG) Ratings

CSRHub ESG ratingPremium dataset

50-59

out of 100

CSRHub logo

Amdocs Online and Social Media Presence

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Amdocs Company Culture

  • Overall Culture

    A+

    78/100

  • CEO Rating

    A+

    80/100

  • Compensation

    A-

    77/100

  • Diversity

    B

    70/100

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Amdocs News and Updates

Amdocs and Worldline Collaborate to Enable Subscription Merchants to Expand Globally

Through this collaboration, merchants can better keep pace with a booming subscription industry, providing an ideal end-to-end experience for their customers Through this collaboration, merchants can better keep pace with a booming subscription industry, providing an ideal end-to-end experience for …

Fastweb Completes Modernization Project with Amdocs to Deliver Enhanced 5G and Cloud Services for its Customers

Upgrade of Fastweb’s network inventory improves time-to-market agility and overall customer experience, playing a key role in Italian operator’s transformation journey Upgrade of Fastweb’s network inventory improves time-to-market agility and overall customer experience, playing a key role in Italia…

Telefônica Vivo Expands Long-Term Relationship with Amdocs to Support Their Quad-play Offering

JERSEY CITY, N.J. , May 11, 2022 (GLOBE NEWSWIRE) -- Amdocs (NASDAQ: DOX), a leading provider of software and services to communications and media companies, today announced it extended its relationship with Telefonica Vivo to support Vivo’s quad-play offerings for an additional four years.

Three UK Completes End-to-End Digital Transformation Project with Amdocs for Enterprise Customers

Creation of a digitally-enabled platform in just 15 months is a key element of Three UK’s drive to provide its enterprise customers with a best-in-class customer experience and establish a flexible, responsive service model Creation of a digitally-enabled platform in just 15 months is a key element …

Amdocs to Provide Virgin Media with a Flexible Entertainment Subscription Experience

Launch of SaaS, scalable platform on the public cloud will deliver new digital and OTT subscription service offerings Launch of SaaS, scalable platform on the public cloud will deliver new digital and OTT subscription service offerings

VodafoneZiggo Selects Amdocs to Deliver Unified Customer Experience in Digital Transformation Project

Dutch telecoms operator expands its relationship with Amdocs in a project that will deliver an enhanced customer experience and business support systems (BSS) simplification Dutch telecoms operator expands its relationship with Amdocs in a project that will deliver an enhanced customer experience an…
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Amdocs Blogs

2021 predictions: Opportunities and complications in the streaming space

Amdocs Voices In 2021, the over-the-top (OTT) market will be primarily shaped by the consumer response to COVID-19. Darcy Antonellis shares what to expect. Darcy Antonellis, Head of Amdocs Media, CEO of Vubiquity This article originally appeared in M+E Journal.   In 2021, the over-the-top (OTT…

BriteBill Spark: What Do Service Providers Expect from a Modern Billing Experience Tool?

Amdocs Voices Amdocs BriteBill introduces Spark, enabling enables digital service providers to communicate with their customers through their bill in an engaging way, reduce call center costs, improve their NPS and upsell new products. Customer attention is gold in our age of information overload. …

How the tech industry must respond to COVID-19’s effect on women in the workforce

Amdocs Voices How can the tech industry respond to COVID-19’s effect on women in the workforce? Amalia Avramov, Group President, Amdocs This blog originally was featured in HR Daily Advisor   The COVID-19 pandemic has taken its toll on people, organizations, and regions in different ways. But …

From the front office all the way to the network, why end-to-end digitalization is essential for a great customer experience

Network Talk The customer engagement interface is only the tip of the iceberg when it comes to digital transformation. To reap the full benefits of digitalization − and maintain a competitive edge − communications service providers must now more fully transform their service and network operations t…

The Great Indoors: An epic journey without even leaving your home

Amdocs Voices Since the pandemic, the world has stepped on the ‘tech- celeration’ peddle. ‘The Great Indoors’ podcast explores technology’s role in this new way of life. */ /*-->*/ /*-->*/ At the beginning of 2020, we in the Americas marketing team at Amdocs decided to embark on a podcast…

Amdocs Quality Engineering CTO Speaks at Micro Focus Conference

Amdocs Voices Dror Avrilingi shares how quality engineering can successfully shift left in order to support the business in their DevOps and digital transformation journey Dror Avrilingi, CTO, Amdocs Quality Engineering (AQE) “DevOps and agile transformation is easier said than done.” This was t…
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Amdocs Frequently Asked Questions

  • When was Amdocs founded?

    Amdocs was founded in 1982.

  • Who are Amdocs key executives?

    Amdocs's key executives are Shuky Sheffer, Tamar Rapaport-Dagim and Robert A. Minicucci.

  • How many employees does Amdocs have?

    Amdocs has 27,176 employees.

  • What is Amdocs revenue?

    Latest Amdocs annual revenue is $4.3 b.

  • What is Amdocs revenue per employee?

    Latest Amdocs revenue per employee is $157.8 k.

  • Who are Amdocs competitors?

    Competitors of Amdocs include Inseego, Infosys and IBM.

  • Where is Amdocs headquarters?

    Amdocs headquarters is located at 1390 Timberlake Manor Pkwy, Chesterfield.

  • Where are Amdocs offices?

    Amdocs has offices in Chesterfield, Alpharetta, Bellevue, Champaign and in 48 other locations.

  • How many offices does Amdocs have?

    Amdocs has 55 offices.