AMC Technology

    OverviewSuggest Edit

    AMC Technology is a company providing software integration for customer service industries with CRM and contact center integration platforms for both premises and cloud. The Company offers contact center and customer relationship management integration solutions for contact center agents. Its product, Contact Canvas, integrates CRM, database, and custom applications with communication channels, including phone, email, and web.

    HQRichmond, US
    Employee Ratings3.8

    Latest Updates

    Employees (est.) (May 2020)63(-1%)

    AMC Technology Office Locations

    AMC Technology has an office in Richmond
    Richmond, US (HQ)
    1707 Summit Ave #201
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    AMC Technology Financials and Metrics

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    AMC Technology Online and Social Media Presence

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    AMC Technology Blogs

    DaVinci Platform features and future developments

    This month, AMC Technology is celebrating the one year anniversary of introducing DaVinci, its cloud-based flexible contact center platform, on the market. As the teams have been reflecting, celebrating and planning for 2020, I had a discussion with Anthony Uliano, Founder and CTO of AMC, and Pravee…

    Protected: Fun at work: using activity-based learning to boost productivity

    There is no excerpt because this is a protected post. The post Protected: Fun at work: using activity-based learning to boost productivity appeared first on AMC Technology.

    How To Guide – Configuring C/4HANA For Your Contact Center Using DaVinci

    Please note:  This post originally appeared on SAP Community.  You can find it here. With SAP’s introduction of C/4HANA in June 2018, SAP has seen significant adoption of their new cloud-based CRM platform, especially within their customer service department. As businesses explore ways to use Cloud …

    Best of Both Worlds – Hybrid Contact Center Strategies

    Developing your Hybrid Contact Center Strategy Companies are looking to connect with their customers in new ways, levering the flexibility and cost savings of cloud communication platforms, while realizing additional value from their premise environments. Companies that plan ahead and do it well, ca…

    Enterprise Routing with DaVinci and Twilio TaskRouter

    Written by Anthony X. Uliano, Founder / CTO of AMC Technology – Originally posted by Twilio. Customer service has come a long way in the past few years. Businesses have made a significant investment in their systems to improve the customer experience, and they’re seeing the results in higher CSAT sc…

    Let’s Talk About Knowledge Workers!

    Often times when I’m asked what our software does, I talk about what we do for contact center agents.  It’s easy to explain the benefits of computer telephony integration for your agents, as everyone has a negative call center story they can share.  Endless call transfers and repeating information o…
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    AMC Technology Frequently Asked Questions

    • When was AMC Technology founded?

      AMC Technology was founded in 1995.

    • How many employees does AMC Technology have?

      AMC Technology has 63 employees.

    • Who are AMC Technology competitors?

      Competitors of AMC Technology include NewVoiceMedia, AppBuddy and ClearStory Data.

    • Where is AMC Technology headquarters?

      AMC Technology headquarters is located at 1707 Summit Ave #201, Richmond.

    • Where are AMC Technology offices?

      AMC Technology has an office in Richmond.

    • How many offices does AMC Technology have?

      AMC Technology has 1 office.