Aigent

    OverviewSuggest Edit

    Aigent is a company building technology to assist customer support agents to reduce voice call handling time and increase customer satisfaction with faster and better responses. It uses cutting edge AI to actively listen during live calls, guiding the agents.

    TypePrivate
    Founded2017
    HQAmsterdam, NL
    Websiteaigent.com

    Latest Updates

    Employees (est.) (Sept 2021)33(+10%)
    Cybersecurity ratingBMore

    Key People/Management at Aigent

    Sebastian Lagemann

    Sebastian Lagemann

    Chief Technology Officer
    Casey McGuane

    Casey McGuane

    EVP, Business Development
    Show more

    Aigent Office Locations

    Aigent has offices in Amsterdam and New York
    Amsterdam, NL (HQ)
    Bethaniëndwarsstraat 6d
    New York, NY, US
    331 Park Ave S
    Show all (2)

    Aigent Financials and Metrics

    Summary Metrics

    Founding Date

    2017

    Aigent Cybersecurity Score

    Cybersecurity ratingPremium dataset

    B

    87/100

    SecurityScorecard logo

    Aigent Online and Social Media Presence

    Embed Graph

    Aigent Blogs

    Using Automated Speech Recognition to Support Human Transcriptions

    In early 2020 Aigent built a Speech Model with a Word Error Rate (WER) of 9%. For those new to Speech Recognition, WER is a common metric used to measure the accuracy of speech model transcriptions. Aigent’s Speech Model’s WER is particularly impressive given the model is trained upon data from a no…

    Aigent Frequently Asked Questions

    • When was Aigent founded?

      Aigent was founded in 2017.

    • Who are Aigent key executives?

      Aigent's key executives are Sebastian Lagemann and Casey McGuane.

    • How many employees does Aigent have?

      Aigent has 33 employees.

    • Who are Aigent competitors?

      Competitors of Aigent include Aveni, Observe.AI and Allo-Media.

    • Where is Aigent headquarters?

      Aigent headquarters is located at Bethaniëndwarsstraat 6d, Amsterdam.

    • Where are Aigent offices?

      Aigent has offices in Amsterdam and New York.

    • How many offices does Aigent have?

      Aigent has 2 offices.