Abtran provides customer and business process management services. It offers customer engagement services in the areas of customer management strategy, CX program design, customer contact management, voice of the customer, multi channel delivery, and reporting and analytics. The Company also provides identity and validation services, and customer management consultancy services, such as program management, project management, business and technology analysis, process design, and service design solutions. It serves government, transport, health, utilities, and financial services industries.