OverviewSuggest Edit

    Abtran provides customer and business process management services. It offers customer engagement services in the areas of customer management strategy, CX program design, customer contact management, voice of the customer, multi channel delivery, and reporting and analytics. The Company also provides identity and validation services, and customer management consultancy services, such as program management, project management, business and technology analysis, process design, and service design solutions. It serves government, transport, health, utilities, and financial services industries.

    HQCork, IE
    Employee Ratings2.9

    Latest Updates

    Employees (est.) (Mar 2019)2,300
    Cybersecurity ratingBMore

    Key People/Management at Abtran

    David Leslie

    David Leslie

    Credit Control Department Leader
    Aisling Deasy

    Aisling Deasy

    Chief Information Officer
    Michael Fitzgerald

    Michael Fitzgerald

    Founder & Director
    Gerard McCarthy

    Gerard McCarthy

    Group Finance Director
    Paul O'Keeffe

    Paul O'Keeffe

    Chief Commercial Officer
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    Abtran Office Locations

    Abtran has offices in Cork, Dublin, Dublin 2 and Maynooth
    Cork, IE (HQ)
    Blackrock Business Park Bessboro Road Mahon
    Cork, IE
    Cork Business and Technology Park, Model Farm Road
    Dublin, IE
    IFSC, Custom House Plaza, 1, Dublin Docklands
    Dublin 2, IE
    floor 2, block, Harcourt Centre, Charlotte Way, Saint Kevin's
    Show all (5)

    Abtran Financials and Metrics

    Summary Metrics

    Founding Date


    Time since last funding

    5 years ago

    Abtran investors

    Show all financial metrics

    Abtran Cybersecurity Score

    Cybersecurity ratingPremium dataset



    SecurityScorecard logo

    Abtran Online and Social Media Presence

    Embed Graph

    Abtran Blogs

    Electric Ireland awards Customer Services Contract to Irish Company Abtran

    Electric Ireland’s €30 million investment in customer services in Cork Friday 21st June, 2019 – Electric Ireland has chosen Abtran, the leading Irish business process management company, as their continuing partner in the delivery of customer service solutions to its 1.2 million residential and busi…

    ‘A Day in the Life’ – Carol Butler

    In 2006, Senior Business Analyst, Carol Butler joined Abtran as part of our HR and Quality team. Over the past twelve years, she has played a central role in driving some of the company’s most transformative change programmes. In this inspiring account of her career journey so far, Carol reveals how…

    Abtran’s ‘Go Green’ Initiative – Winners Revealed

    Abtran’s new ‘Go Green’ initiative is all about sharing and implementing great project ideas on how we can become a greener company. In this blog post we hear from our first Go Green competition winners John McMahon and Shane Keating and find out why their green ideas won over the judges: But first …

    Beyond the GDPR

    Beyond the GDPR Why GDPR readiness must be a constant focus. The General Data Protection Regulation (the “GDPR”), which is a European legislative act that takes Data Protection compliance to a whole new level came into force on 25 May. In this blog post, Internal Audit Manager, Marie O’Connell and S…

    Partnering Government on the Road to Digital Transformation

    In this blog post, Bid-Management Executive, Anne-Marie Russell shares some of her top takeaways from September’s Digital Government Conference and how Abtran’s collaboration with Government organisations is helping to drive a more digital, citizen-centric service experience. Joined-up thinking In t…

    ‘A Day in the Life’ – Shane Keating

    In this second of our special ‘Day in the Life’ blog series, we talk to Shane Keating who tells us about his remarkable career journey from student days in Dublin to becoming a Digital Design & Content Specialist at Abtran. “I originally wanted to be an Architect,” laughs Shane. “Because I loved…
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    Abtran Frequently Asked Questions

    • When was Abtran founded?

      Abtran was founded in 1997.

    • Who are Abtran key executives?

      Abtran's key executives are David Leslie, Aisling Deasy and Michael Fitzgerald.

    • How many employees does Abtran have?

      Abtran has 2,300 employees.

    • Who are Abtran competitors?

      Competitors of Abtran include TLC, iVantage and HR Anexi.

    • Where is Abtran headquarters?

      Abtran headquarters is located at Blackrock Business Park Bessboro Road Mahon, Cork.

    • Where are Abtran offices?

      Abtran has offices in Cork, Dublin, Dublin 2 and Maynooth.

    • How many offices does Abtran have?

      Abtran has 5 offices.