Zendesk Gross profit (Q3, 2018)107.8 M

Zendesk Gross profit margin (Q3, 2018), %69.6%

Zendesk Net income (Q3, 2018)-34.1 M

Zendesk EBIT (Q3, 2018)-34.2 M

Zendesk Cash, 30-Sep-2018157.2 M

Zendesk EV8.6 B

Zendesk revenue was $430.49 m in FY, 2017 which is a 38% year over year increase from the previous period.

Zendesk revenue breakdown by geographic segment: 28.6% from EMEA, 53.3% from United States and 18.1% from Other

USD | FY, 2014 | FY, 2015 | FY, 2016 | FY, 2017 |
---|---|---|---|---|

## Revenue | 127.0m | 208.8m | 312.0m | 430.5m |

| 76% | 64% | 49% | 38% |

## Cost of goods sold | 46.0m | 67.2m | 93.9m | 127.4m |

## Gross profit | 81.0m | 141.6m | 218.1m | 303.1m |

| 64% | 68% | 70% | 70% |

## Sales and marketing expense | 77.9m | 114.1m | 167.0m | 220.7m |

## R&D expense | 36.4m | 62.6m | 91.1m | 115.3m |

## General and administrative expense | 32.9m | 47.9m | 64.4m | 81.7m |

## Operating expense total | 147.1m | 224.6m | 322.4m | 417.7m |

## EBIT | (66.1m) | (83.0m) | (104.3m) | (114.6m) |

| (52%) | (40%) | (33%) | (27%) |

## Pre tax profit | (67.7m) | (83.7m) | (102.8m) | (112.2m) |

## Income tax expense | (263.0k) | 338.0k | 993.0k | (1.5m) |

## Net Income | (67.4m) | (84.1m) | (103.8m) | (110.6m) |

- Source: Company Filings

- Source: Company Filings

USD | FY, 2014 | FY, 2015 | FY, 2016 | FY, 2017 |
---|---|---|---|---|

## Cash | 80.3m | 216.2m | 93.7m | 109.4m |

## Accounts Receivable | 11.5m | 26.2m | 37.3m | 57.1m |

## Prepaid Expenses | 5.0m | 11.4m | 17.6m | 24.2m |

## Current Assets | 139.0m | 283.2m | 279.8m | 328.2m |

## PP&E | 41.9m | 56.5m | 62.7m | 59.2m |

## Goodwill | 14.2m | 57.1m | 53.3m | 67.0m |

## Total Assets | 205.8m | 422.7m | 475.3m | 560.2m |

## Accounts Payable | 4.8m | 9.3m | 4.6m | 5.3m |

## Current Liabilities | 78.1m | 117.4m | 167.2m | 230.7m |

## Non-Current Liabilities | 13.9m | 12.0m | 8.6m | 7.8m |

## Total Liabilities | 92.1m | 129.4m | 175.9m | 238.6m |

## Common Stock | 755.0k | 905.0k | 971.0k | 1.0m |

## Additional Paid-in Capital | 246.0m | 511.2m | 624.0m | 753.6m |

## Retained Earnings | (131.9m) | (215.9m) | (319.7m) | (430.6m) |

## Total Equity | 113.7m | 293.3m | 299.4m | 321.6m |

## Financial Leverage | 1.8 x | 1.4 x | 1.6 x | 1.7 x |

USD | Q1, 2015 | Q2, 2015 | Q3, 2015 | Q1, 2016 | Q2, 2016 | Q3, 2016 | Q1, 2017 | Q2, 2017 | Q3, 2017 | Q1, 2018 | Q2, 2018 | Q3, 2018 |
---|---|---|---|---|---|---|---|---|---|---|---|---|

## Cash | 264.2m | 255.7m | 255.4m | 217.8m | 118.0m | 77.6m | 109.3m | 102.8m | 92.6m | 609.2m | 492.8m | 157.2m |

## Accounts Receivable | 12.0m | 14.6m | 24.1m | 24.1m | 28.7m | 37.6m | 39.1m | 41.3m | 51.5m | 52.7m | 69.4m | 82.9m |

## Prepaid Expenses | 6.0m | 8.7m | 9.9m | 12.0m | 19.6m | 19.4m | 18.0m | 21.1m | 24.3m | 29.4m | 31.2m | 34.3m |

## Current Assets | 327.1m | 309.7m | 314.7m | 290.4m | 272.5m | 268.4m | 304.8m | 302.7m | 302.3m | 837.1m | 804.2m | 589.2m |

## PP&E | 43.4m | 45.6m | 52.7m | 55.5m | 55.7m | 57.5m | 60.8m | 61.8m | 59.6m | 61.0m | 69.4m | 72.3m |

## Goodwill | 13.3m | 13.0m | 11.9m | 56.7m | 55.9m | 54.8m | 52.7m | 68.8m | 67.8m | 66.3m | 65.6m | 148.9m |

## Total Assets | 393.1m | 393.4m | 404.3m | 425.7m | 439.9m | 456.4m | 491.0m | 509.6m | 529.3m | 1.1b | 1.2b | 1.2b |

## Accounts Payable | 3.8m | 4.1m | 4.4m | 6.5m | 6.5m | 5.5m | 5.9m | 8.2m | 11.2m | 6.6m | 14.2m | 29.3m |

## Current Liabilities | 82.0m | 85.9m | 101.0m | 123.9m | 134.7m | 146.4m | 176.1m | 191.4m | 213.3m | 261.3m | 293.8m | 330.1m |

## Long-term debt | 440.0m | 446.1m | 452.1m | |||||||||

## Non-Current Liabilities | 12.9m | 10.7m | 10.6m | 12.0m | 12.6m | 11.5m | 9.5m | 10.3m | 9.9m | 450.6m | 460.4m | 469.2m |

## Total Debt | 439.6m | 446.1m | 452.1m | |||||||||

## Total Liabilities | 94.9m | 96.6m | 111.6m | 135.8m | 147.2m | 157.9m | 185.6m | 201.7m | 223.2m | 711.9m | 754.2m | 799.3m |

## Common Stock | 859.0k | 880.0k | 887.0k | 917.0k | 937.0k | 953.0k | 991.0k | 1.0m | 1.0m | 1.0m | 1.1m | 1.1m |

## Additional Paid-in Capital | 450.0m | 469.9m | 485.4m | 531.4m | 563.6m | 595.1m | 655.8m | 686.3m | 711.3m | 830.7m | 871.3m | 905.4m |

## Retained Earnings | (151.0m) | (172.5m) | (191.4m) | (243.1m) | (269.3m) | (295.2m) | (346.9m) | (376.2m) | (403.9m) | (427.4m) | (461.7m) | (495.9m) |

## Total Equity | 298.3m | 296.8m | 292.6m | 289.9m | 292.7m | 298.5m | 305.4m | 308.0m | 306.2m | 400.7m | 404.9m | 404.8m |

## Debt to Equity Ratio | 1.1 x | 1.1 x | 1.1 x | |||||||||

## Debt to Assets Ratio | 0.4 x | 0.4 x | 0.4 x | |||||||||

## Financial Leverage | 1.3 x | 1.3 x | 1.4 x | 1.5 x | 1.5 x | 1.5 x | 1.6 x | 1.7 x | 1.7 x | 2.8 x | 2.9 x | 3 x |

USD | FY, 2014 | FY, 2015 | FY, 2016 | FY, 2017 |
---|---|---|---|---|

## Net Income | (67.4m) | (84.1m) | (103.8m) | (110.6m) |

## Depreciation and Amortization | 11.5m | 19.7m | 27.5m | 31.9m |

## Accounts Receivable | (3.8m) | (15.0m) | (11.8m) | (21.2m) |

## Accounts Payable | 947.0k | 2.0m | (3.5m) | 1.8m |

## Cash From Operating Activities | 2.1m | 5.3m | 24.5m | 42.1m |

## Purchases of PP&E | (21.7m) | (23.0m) | (20.6m) | (16.4m) |

## Cash From Investing Activities | (71.3m) | (72.7m) | (182.4m) | (69.9m) |

## Cash From Financing Activities | 95.8m | 203.1m | 35.6m | 43.1m |

## Net Change in Cash | 26.5m | 136.0m | (122.5m) | 15.7m |

USD | Q1, 2015 | Q2, 2015 | Q3, 2015 | Q1, 2016 | Q2, 2016 | Q3, 2016 | Q1, 2017 | Q2, 2017 | Q3, 2017 | Q1, 2018 | Q2, 2018 | Q3, 2018 |
---|---|---|---|---|---|---|---|---|---|---|---|---|

## Net Income | (19.2m) | (40.6m) | (59.6m) | (27.2m) | (53.4m) | (79.2m) | (27.0m) | (56.3m) | (84.0m) | (29.3m) | (63.7m) | (97.8m) |

## Depreciation and Amortization | 4.2m | 8.8m | 13.7m | 6.5m | 13.1m | 20.0m | 7.9m | 16.1m | 24.3m | 9.9m | 18.7m | 27.2m |

## Accounts Receivable | (635.0k) | (3.4m) | (13.1m) | 1.9m | (2.4m) | (11.8m) | (2.3m) | (4.6m) | (15.0m) | 3.7m | (13.9m) | (26.7m) |

## Accounts Payable | (1.0m) | (1.1m) | (1.9m) | (1.9m) | (579.0k) | (2.2m) | 2.0m | 3.8m | 7.2m | 1.1m | 10.3m | 20.6m |

## Cash From Operating Activities | (5.2m) | (4.8m) | (5.0m) | 4.6m | 4.6m | 4.0m | 7.1m | 17.2m | 24.7m | 16.2m | 39.9m | 55.7m |

## Purchases of PP&E | (3.4m) | (7.4m) | (14.2m) | (3.2m) | (8.4m) | (12.5m) | (4.8m) | (9.3m) | (13.3m) | (6.8m) | (20.0m) | (27.1m) |

## Cash From Investing Activities | (6.4m) | (12.8m) | (15.8m) | (7.7m) | (117.2m) | (170.2m) | (7.1m) | (29.0m) | (53.2m) | (25.2m) | (169.8m) | (530.9m) |

## Long-term Borrowings | (63.9m) | (63.9m) | (63.9m) | |||||||||

## Cash From Financing Activities | 195.4m | 193.0m | 195.8m | 4.9m | 14.4m | 27.8m | 15.4m | 20.6m | 27.1m | 508.7m | 513.4m | 522.9m |

## Net Change in Cash | 184.0m | 175.4m | 175.1m | 1.6m | (98.2m) | (138.6m) | 15.6m | 9.1m | (1.1m) | 499.7m | 383.5m | 47.7m |

USD | Y, 2018 |
---|---|

## EV/EBIT | -251.1 x |

## EV/CFO | 154.3 x |

## Debt/Equity | 1.1 x |

## Debt/Assets | 0.4 x |

## Financial Leverage | 3 x |

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Q2, 2014 | Q3, 2014 | FY, 2014 | Q1, 2015 | Q2, 2015 | Q3, 2015 | FY, 2015 | Q1, 2016 | Q2, 2016 | Q3, 2016 | FY, 2016 | Q1, 2017 | Q2, 2017 | Q3, 2017 | FY, 2017 | Q1, 2018 | Q2, 2018 | Q3, 2018 | |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|

## Paid Customers | 45.74 k | 48.76 k | 52.50 k | 57 k | 60.70 k | 64.30 k | 69.10 k | 75.60 k | 81.50 k | 87.40 k | 94.30 k | 101.80 k | 107.40 k | 113.90 k | 118.90 k | 125.50 k | 130.30 k | 133.70 k |

## Net Expansion Rate | 122% | 123% | 120% | 120% | 122% | 125% | 123% | 122% | 118% | 114% | 115% | 115% | 116% | 118% | 119% | 120% | 119% | 118% |

## Patents (US) | 1 | 2 | 2 | 2 | ||||||||||||||

## Patents Pending (US) | 3 | 5 | 6 | 10 | ||||||||||||||

## Patents Pending (Foreign) | 4 | 4 | 1 | |||||||||||||||

## Countries | 150 | 150 | 150 | 160 | ||||||||||||||

## Monthly Chat Visitors | 1.50 b | |||||||||||||||||

## Chats Completed | 4 m | |||||||||||||||||

## Monthly Active Widgets | 19 k | 21 k | ||||||||||||||||

## Software Applications | 630 |

- Source: Company Filings

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Y, 2017 | |
---|---|

Hispanic | 7.1 % |

White | 55.6 % |

Asian | 19.2 % |

Other | 18.2 % |

- Source: www.deartechpeople.com, github.com

Q1, 2016 | |
---|---|

Female Engineers, percent | 11.8 % |

Male Engineers, percent | 88.2 % |

- Source: www.deartechpeople.com, github.com

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