Zendesk (ZEN) stock price, revenue, and financials

Zendesk market cap is $16.2 b, and annual revenue was $1.03 b in FY 2020

$16.2 B

ZEN Mkt cap, 22-Oct-2021

$298 M

Zendesk Revenue Q1, 2021
Zendesk Gross profit (Q1, 2021)237.2 M
Zendesk Gross profit margin (Q1, 2021), %79.6%
Zendesk Net income (Q1, 2021)-49 M
Zendesk EBIT (Q1, 2021)-37.3 M
Zendesk Cash, 31-Mar-2021378.4 M
Zendesk EV17 B
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Zendesk Revenue

Zendesk revenue was $1.03 b in FY, 2020

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Zendesk Revenue Breakdown

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Zendesk revenue breakdown by geographic segment: 51.8% from United States, 29.2% from EMEA, 11.4% from APAC and 7.6% from Other

Zendesk Income Statement

Quarterly

USDQ1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017Q3, 2017Q1, 2018Q2, 2018Q3, 2018Q1, 2019Q2, 2019Q3, 2019Q1, 2020Q2, 2020Q3, 2020Q1, 2021

Revenue

42.2m48.2m55.7m68.5m74.2m80.7m93.0m101.3m112.8m129.8m141.9m154.8m181.5m194.6m210.5m237.5m246.7m261.9m298.0m

Cost of goods sold

14.3m16.2m17.0m21.5m22.9m23.9m28.1m30.7m33.7m39.1m44.2m47.0m55.7m57.7m59.2m59.7m61.5m62.8m60.9m

Gross profit

27.9m32.1m38.6m46.9m51.3m56.9m64.9m70.6m79.1m90.7m97.7m107.8m125.8m136.9m151.3m177.8m185.1m199.1m237.2m

Gross profit Margin, %

66%66%69%69%69%70%70%70%70%70%69%70%69%70%72%75%75%76%80%

Sales and marketing expense

23.4m27.2m29.1m36.2m39.4m43.9m47.3m52.6m56.8m65.1m69.5m74.3m91.7m94.7m99.3m124.3m121.4m123.7m157.5m

R&D expense

13.3m14.2m16.0m21.6m22.1m23.0m26.5m28.7m29.4m37.1m37.6m40.4m46.8m50.5m54.5m60.4m59.0m64.8m73.8m

General and administrative expense

10.1m11.5m12.3m15.9m16.1m16.2m18.3m19.8m21.4m22.2m24.2m27.4m31.3m43.0m32.9m34.3m36.2m38.9m43.1m

Operating expense total

46.8m53.0m57.4m73.6m77.6m83.1m92.1m101.1m107.5m124.4m131.3m142.0m169.7m188.3m186.7m219.1m216.6m227.4m274.4m

EBIT

(18.8m)(20.9m)(18.8m)(26.7m)(26.3m)(26.2m)(27.2m)(30.5m)(28.4m)(33.6m)(33.6m)(34.2m)(43.9m)(51.4m)(35.4m)(41.3m)(31.5m)(28.3m)(37.3m)

EBIT margin, %

(45%)(43%)(34%)(39%)(35%)(32%)(29%)(30%)(25%)(26%)(24%)(22%)(24%)(26%)(17%)(17%)(13%)(11%)(13%)

Interest expense

6.3m6.4m6.5m6.6m6.7m

Interest income

827.0k923.0k3.8m4.6m5.5m5.3m5.0m4.6m

Pre tax profit

(19.1m)(21.3m)(18.7m)(26.8m)(26.2m)(25.5m)(27.0m)(30.0m)(27.8m)(32.6m)(36.0m)(36.5m)(44.3m)(53.9m)(34.6m)(41.3m)(63.4m)(38.7m)(46.6m)

Income tax expense

93.0k199.0k262.0k414.0k92.0k294.0k38.0k(690.0k)(133.0k)(3.3m)(1.7m)(2.3m)434.0k591.0k(364.0k)2.0m1.3m2.0m2.0m

Net Income

(19.2m)(21.5m)(18.9m)(27.2m)(26.3m)(25.8m)(27.0m)(29.3m)(27.7m)(29.3m)(34.4m)(34.1m)(44.7m)(54.5m)(34.2m)(42.8m)(64.7m)(40.7m)(49.0m)

Zendesk Balance Sheet

Quarterly

USDQ1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017Q3, 2017Q1, 2018Q2, 2018Q3, 2018Q1, 2019Q2, 2019Q3, 2019Q1, 2020Q2, 2020Q3, 2020Q1, 2021

Cash

264.2m255.7m255.4m217.8m118.0m77.6m109.3m102.8m92.6m609.2m492.8m157.2m142.4m171.2m190.9m199.1m700.5m383.3m378.4m

Accounts Receivable

12.0m14.6m24.1m24.1m28.7m37.6m39.1m41.3m51.5m52.7m69.4m82.9m90.5m105.8m101.4m101.0m143.0m151.2m178.2m

Prepaid Expenses

6.0m8.7m9.9m12.0m19.6m19.4m18.0m21.1m24.3m29.4m31.2m34.3m38.6m45.7m48.1m45.8m50.2m50.0m50.6m

Current Assets

327.1m309.7m314.7m290.4m272.5m268.4m304.8m302.7m302.3m837.1m804.2m589.2m600.3m608.9m616.7m653.1m1.2b1.2b1.2b

PP&E

43.4m45.6m52.7m55.5m55.7m57.5m60.8m61.8m59.6m61.0m69.4m72.3m75.6m87.5m94.9m103.0m102.6m102.1m94.6m

Goodwill

13.3m13.0m11.9m56.7m55.9m54.8m52.7m68.8m67.8m66.3m65.6m148.9m144.1m212.4m209.5m204.1m201.8m199.6m194.4m

Total Assets

393.1m393.4m404.3m425.7m439.9m456.4m491.0m509.6m529.3m1.1b1.2b1.2b1.4b1.4b1.5b1.5b2.0b2.1b2.2b

Accounts Payable

3.8m4.1m4.4m6.5m6.5m5.5m5.9m8.2m11.2m6.6m14.2m29.3m29.5m38.9m43.2m26.2m13.8m10.2m21.3m

Short-term debt

19.4m493.4m21.4m21.3m23.3m152.9m158.9m

Current Liabilities

82.0m85.9m101.0m123.9m134.7m146.4m176.1m191.4m213.3m261.3m293.8m330.1m389.7m907.4m450.0m453.5m451.5m610.8m709.5m

Long-term debt

440.0m446.1m452.1m559.3m97.9m564.9m576.5m1.1b1.0b1.0b

Non-Current Liabilities

12.9m10.7m10.6m12.0m12.6m11.5m9.5m10.3m9.9m450.6m460.4m469.2m489.4m104.6m

Total Debt

439.6m446.1m452.1m578.7m591.3m586.3m597.8m1.2b1.2b1.2b

Total Liabilities

94.9m96.6m111.6m135.8m147.2m157.9m185.6m201.7m223.2m711.9m754.2m799.3m953.7m1.0b1.0b1.0b1.6b1.6b1.7b

Common Stock

859.0k880.0k887.0k917.0k937.0k953.0k991.0k1.0m1.0m1.0m1.1m1.1m1.1m1.1m1.1m1.1m1.2m1.2m1.2m

Preferred Stock

Additional Paid-in Capital

450.0m469.9m485.4m531.4m563.6m595.1m655.8m686.3m711.3m830.7m871.3m905.4m994.0m1.1b1.1b1.2b1.2b1.3b1.4b

Retained Earnings

(151.0m)(172.5m)(191.4m)(243.1m)(269.3m)(295.2m)(346.9m)(376.2m)(403.9m)(427.4m)(461.7m)(495.9m)(573.8m)(628.4m)(662.6m)(741.6m)(806.1m)(846.8m)(965.6m)

Total Equity

298.3m296.8m292.6m289.9m292.7m298.5m305.4m308.0m306.2m400.7m404.9m404.8m418.9m427.0m437.2m449.9m410.3m430.1m430.2m

Debt to Equity Ratio

1.1 x1.1 x1.1 x1.4 x1.4 x1.3 x

Debt to Assets Ratio

0.4 x0.4 x0.4 x0.4 x0.4 x0.4 x

Financial Leverage

1.3 x1.3 x1.4 x1.5 x1.5 x1.5 x1.6 x1.7 x1.7 x2.8 x2.9 x3 x3.3 x3.4 x3.3 x3.3 x4.9 x4.8 x5.1 x

Zendesk Cash Flow

Annual

USDFY, 2014FY, 2015FY, 2016FY, 2017FY, 2018FY, 2019FY, 2020

Net Income

(67.4m)(84.1m)(103.8m)(110.6m)(131.1m)(169.7m)(218.2m)

Depreciation and Amortization

11.5m19.7m27.5m31.9m36.5m38.6m42.2m

Accounts Receivable

(3.8m)(15.0m)(11.8m)(21.2m)(30.0m)(50.1m)(80.9m)

Accounts Payable

947.0k2.0m(3.5m)1.8m7.5m22.1m(20.8m)

Cash From Operating Activities

2.1m5.3m24.5m42.1m78.6m89.3m26.4m

Purchases of PP&E

(21.7m)(23.0m)(20.6m)(16.4m)(35.3m)(39.1m)(22.9m)

Cash From Investing Activities

(71.3m)(72.7m)(182.4m)(69.9m)(589.7m)(66.8m)(382.3m)

Long-term Borrowings

(63.9m)

Cash From Financing Activities

95.8m203.1m35.6m43.1m529.1m48.4m563.8m

Net Change in Cash

26.5m136.0m(122.5m)15.7m18.0m71.0m208.0m

Interest Paid

699.0k1.4m4.7m

Income Taxes Paid

5.4m5.9m

Quarterly

USDQ1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017Q3, 2017Q1, 2018Q2, 2018Q3, 2018Q1, 2019Q2, 2019Q3, 2019Q1, 2020Q2, 2020Q3, 2020Q1, 2021

Net Income

(19.2m)(40.6m)(59.6m)(27.2m)(53.4m)(79.2m)(27.0m)(56.3m)(84.0m)(29.3m)(63.7m)(97.8m)(44.7m)(99.3m)(133.5m)(42.8m)(107.4m)(148.1m)(49.0m)

Depreciation and Amortization

4.2m8.8m13.7m6.5m13.1m20.0m7.9m16.1m24.3m9.9m18.7m27.2m8.7m17.7m27.8m11.2m22.0m32.6m9.5m

Accounts Receivable

(635.0k)(3.4m)(13.1m)1.9m(2.4m)(11.8m)(2.3m)(4.6m)(15.0m)3.7m(13.9m)(26.7m)(7.0m)(22.9m)(19.8m)26.0m(20.6m)(33.0m)16.4m

Accounts Payable

(1.0m)(1.1m)(1.9m)(1.9m)(579.0k)(2.2m)2.0m3.8m7.2m1.1m10.3m20.6m15.7m21.3m22.6m(10.3m)(23.0m)(26.2m)5.8m

Cash From Operating Activities

(5.2m)(4.8m)(5.0m)4.6m4.6m4.0m7.1m17.2m24.7m16.2m39.9m55.7m19.0m36.8m57.1m(2.6m)(53.3m)(19.9m)33.6m

Purchases of PP&E

(3.4m)(7.4m)(14.2m)(3.2m)(8.4m)(12.5m)(4.8m)(9.3m)(13.3m)(6.8m)(20.0m)(27.1m)(9.3m)(14.2m)(25.6m)(9.9m)(15.6m)(19.5m)(3.1m)

Cash From Investing Activities

(6.4m)(12.8m)(15.8m)(7.7m)(117.2m)(170.2m)(7.1m)(29.0m)(53.2m)(25.2m)(169.8m)(530.9m)(17.3m)(15.8m)(29.8m)(6.9m)29.9m(344.7m)(77.7m)

Long-term Borrowings

(63.9m)(63.9m)(63.9m)

Cash From Financing Activities

195.4m193.0m195.8m4.9m14.4m27.8m15.4m20.6m27.1m508.7m513.4m522.9m14.4m23.4m37.6m12.2m527.6m550.5m16.3m

Net Change in Cash

184.0m175.4m175.1m1.6m(98.2m)(138.6m)15.6m9.1m(1.1m)499.7m383.5m47.7m16.2m44.5m64.9m2.7m504.2m186.1m(27.8m)

Interest Paid

719.0k719.0k1.4m719.0k988.0k1.2m186.0k

Income Taxes Paid

700.0k2.2m4.0m657.0k1.9m3.1m2.4m

Zendesk Ratios

USDFY, 2014

Financial Leverage

1.8 x

Zendesk Operating Metrics

Q2, 2014Q3, 2014FY, 2014Q1, 2015Q2, 2015Q3, 2015FY, 2015Q1, 2016Q2, 2016Q3, 2016FY, 2016Q1, 2017Q2, 2017Q3, 2017FY, 2017Q1, 2018Q2, 2018Q3, 2018FY, 2018Q1, 2019Q2, 2019Q3, 2019

Paid Customers

45.74 k48.76 k52.5 k57 k60.7 k64.3 k69.1 k75.6 k81.5 k87.4 k94.3 k101.8 k107.4 k113.9 k118.9 k125.5 k130.3 k133.7 k136.6 k145.6 k149 k153.7 k

Expansion Rate

122%123%120%120%122%125%123%122%118%114%115%115%116%118%119%120%119%118%119%118%117%116%

Patents (US)

12223245

Patents Pending (US)

3561014

Patents Pending (Foreign)

441

Countries

150150150160160

Monthly Chat Visitors

1.5 b

Chats Completed

4 m

Monthly Active Widgets

19 k21 k

Software Applications

630

Zendesk Human Capital

Ethnicity

Y, 2017
Hispanic, percent7.1%
Other Ethnicity, percent15.2%
White, percent55.6%
Asian, percent19.2%
Other3%

Gender

Y, 2017Q1, 2016
Male, percent61%
Female, percent39%
Female (Engineers), percent11.8%
Male (Engineers), percent88.2%

Zendesk Employee Rating

4.4913 votes
Culture & Values
4.1
Work/Life Balance
4.3
Senior Management
3.7
Salary & Benefits
4.1
Career Opportunities
3.7
Source