ChatID has a new brand - Welcome™ -- the only solution enabling retailers and brands to provide expertise, wherever it is, to consumers, wherever they are. We have proven consumers are 2-4X more likely to convert when they have access to timely expertise. Intelligence gathered from across our network and actual conversations can now also impact consumer experience across every touchpoint. Our clients include two of the top five U.S. retailers, as well as iconic brands AT&T, Dyson, Google, HP, LG, Nintendo and Samsung. Welcome™ is venture-backed by early investors in Facebook, Google Pinterest and Uber.
Company Growth (employees)
New York, US
Size (employees)
34 (est)+36%
Welcome was founded in 2011 and is headquartered in New York, US

Key People at Welcome

Dan Herman

Dan Herman

Founder & CEO

Welcome Office Locations

Welcome has offices in New York, San Francisco and Austin
New York, US (HQ)
900 Broadway, Suite 706
Austin, US
600 Congress Ave
San Francisco, US
1161 Mission St

Welcome Metrics

Summary Metrics

Founding Date


Total Funding

$19.2 m

Latest funding size

$11.2 m

Time since last funding

over 1 year


Welcome's latest funding round in August 2015 was reported to be $11.2 m. In total, Welcome has raised $19.2 m

Welcome Online Presence

Welcome News

Welcome Company Life

You may also be interested in