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Hanover Insurance

OverviewSuggest Edit

Hanover Insurance is a holding company for property and casualty insurance companies. It operates through three segments: Commercial Lines, Personal Lines, and Other. The Commercial Lines segment offers commercial multiple peril, commercial automobile, workers' compensation, umbrella, healthcare, monoline general liability, and miscellaneous commercial property insurance products. The Personal Lines segment provides personal automobile and homeowner's coverages, as well as other personal coverages, such as personal inland marine, umbrella, fire, personal watercraft, earthquake, and other miscellaneous coverages. The Other segment offers investment management and advisory services to institutions, pension funds, and other organizations.

TypePublic
Founded1852
HQWorcester, MA, USMap
Websitehanover.com
Employee Ratings4.2More
Overall CultureD+More
View Jobs (105)

Recent NewsAll News

Latest Updates

Employees (est.) (Dec 2019)4,300(+3%)
Job Openings105
Revenue (FY, 2020)$4.8 B(-1%)
Share Price (Jun 2021)$139.8
Cybersecurity ratingBMore

Key People/Management at Hanover Insurance

John C. Roche

John C. Roche

President, Chief Executive Officer & Director
Wendell J. Knox

Wendell J. Knox

Director
Mark L. Berthiaume

Mark L. Berthiaume

EVP, CIO and Chief Technology Innovation Officer
Jeffrey M. Farber

Jeffrey M. Farber

Executive Vice President, Chief Financial Officer
Dennis F. Kerrigan

Dennis F. Kerrigan

Executive Vice President & General Counsel
Kathleen S. Lane

Kathleen S. Lane

Director
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Hanover Insurance Office Locations

Hanover Insurance has offices in Worcester, Atlanta, Bedford, Bloomington and in 35 other locations
Worcester, MA, US (HQ)
440 Lincoln St
Atlanta, GA, US
1000 Abernathy Rd NE #165
Bedford, NH, US
1 Executive Park Dr #200
Bloomington, MN, US
8300 Norman Center Dr #250
Brookfield, WI, US
100 N Corporate Dr #110
Cave Spring, VA, US
1819 Electric Rd suite f
Show all (41)

Hanover Insurance Financials and Metrics

Hanover Insurance Revenue

Hanover Insurance's revenue was reported to be $4.83 b in FY, 2020
USD

Revenue (FY, 2020)

4.8b

Gross profit (FY, 2020)

2.0b

Gross profit margin (FY, 2020), %

41.1%

Net income (FY, 2020)

358.7m

Market capitalization (11-Jun-2021)

5.0b

Closing stock price (11-Jun-2021)

139.8

Cash (31-Dec-2020)

120.6m
Hanover Insurance's current market capitalization is $5 b.
Annual
USDFY, 2010FY, 2011FY, 2012FY, 2015FY, 2016FY, 2017FY, 2018FY, 2019FY, 2020

Revenue

3.2b3.9b4.6b5.0b4.9b5.2b4.5b4.9b4.8b

Revenue growth, %

(1%)(2%)5%(13%)

Cost of goods sold

1.9b2.6b3.0b2.9b2.8b

Gross profit

1.3b1.4b1.6b2.0b2.0b
Quarterly
USDQ2, 2010Q3, 2010Q1, 2011Q2, 2011Q3, 2011Q1, 2012Q2, 2012Q3, 2012Q1, 2013Q2, 2013Q1, 2016Q2, 2016Q3, 2016Q3, 2017Q1, 2018Q2, 2018Q3, 2018Q1, 2019Q2, 2019Q3, 2019Q1, 2020Q2, 2020Q3, 2020

Revenue

768.3m804.0m833.8m853.9m1.1b1.1b1.1b1.2b1.2b1.2b1.2b1.2b1.2b1.3b1.3b1.4b1.2b1.2b1.2b1.2b1.1b1.2b1.2b

Cost of goods sold

498.4m454.6m511.0m617.5m734.9m661.4m732.1m708.4m683.4m692.1m878.0m705.3m728.2m709.7m

Gross profit

269.9m349.4m322.8m236.4m373.1m460.4m395.1m449.3m496.9m490.5m447.2m509.4m328.0m540.1m

Gross profit Margin, %

35%43%39%28%34%41%35%39%42%41%34%42%31%43%
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Annual
USDFY, 2010FY, 2011FY, 2012FY, 2013FY, 2014FY, 2015FY, 2016FY, 2017FY, 2018FY, 2019FY, 2020

Cash

290.4m820.4m564.8m486.2m373.3m338.8m282.6m376.4m1.0b215.7m120.6m

Accounts Receivable

Inventories

8.4b

Goodwill

179.2m185.5m184.9m184.9m184.6m186.0m184.8m192.6m178.8m178.8m178.8m
Quarterly
USDQ2, 2010Q3, 2010Q1, 2011Q2, 2011Q3, 2011Q1, 2012Q2, 2012Q3, 2012Q1, 2013Q2, 2013Q3, 2013Q1, 2014Q2, 2014Q3, 2014Q1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017Q3, 2017Q1, 2018Q2, 2018Q3, 2018Q1, 2019Q2, 2019Q3, 2019Q1, 2020Q2, 2020Q3, 2020

Cash

260.9m271.6m218.8m721.6m922.7m628.3m520.8m462.0m691.0m690.4m602.2m476.3m606.2m509.6m403.9m583.7m385.1m406.7m361.6m315.9m257.0m317.8m227.2m258.0m244.9m117.9m168.5m179.8m157.6m143.9m182.6m231.5m

Goodwill

179.1m179.4m178.8m178.8m200.6m184.4m184.6m184.8m184.4m184.4m184.8m185.0m185.2m184.8m184.3m184.2m184.0m185.7m185.2m185.1m184.9m185.2m185.3m192.6m192.1m178.8m178.8m178.8m178.8m178.8m178.8m178.8m

Total Assets

8.4b8.6b8.5b9.0b12.7b12.9b13.1b13.3b13.4b13.3b13.5b13.6b14.0b14.0b13.9b14.1b14.0b14.0b14.2b14.4b14.5b14.8b15.4b15.3b15.4b15.6b12.0b12.2b12.6b12.3b12.8b13.4b

Accounts Payable

500.7m523.7m479.6m519.0m672.8m613.8m580.4m618.5m660.3m632.1m638.4m576.1m569.7m636.4m637.8m653.1m689.3m594.1m594.0m662.3m599.1m671.3m676.0m662.0m643.3m538.6m556.9m563.1m613.3m704.8m
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Annual
USDFY, 2010FY, 2011FY, 2012FY, 2013FY, 2014FY, 2015FY, 2016FY, 2017FY, 2018FY, 2019FY, 2020

Net Income

154.8m37.1m55.9m251.0m282.0m331.5m155.1m186.2m391.0m425.1m358.7m

Depreciation and Amortization

16.7m26.7m35.6m35.0m33.5m30.2m30.7m30.1m24.6m21.6m18.2m

Accounts Payable

(85.0m)48.2m87.6m(62.9m)12.5m(1.0m)6.9m(500.0k)4.6m67.5m

Cash From Operating Activities

83.6m221.7m408.2m383.9m564.7m438.4m737.6m704.6m551.3m602.9m707.6m
Quarterly
USDQ2, 2010Q3, 2010Q1, 2011Q2, 2011Q3, 2011Q1, 2012Q2, 2012Q3, 2012Q1, 2013Q2, 2013Q3, 2013Q1, 2014Q2, 2014Q3, 2014Q1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017Q3, 2017Q1, 2018Q2, 2018Q3, 2018Q1, 2019Q2, 2019Q3, 2019Q1, 2020Q2, 2020Q3, 2020

Net Income

44.1m96.4m29.3m(2.5m)(12.2m)49.7m70.5m110.9m66.2m119.6m180.9m54.6m137.2m192.1m54.9m175.6m253.9m78.2m80.2m168.6m45.2m123.6m134.7m67.7m167.0m122.4m196.4m315.3m75.2m194.1m

Depreciation and Amortization

7.8m12.0m4.2m7.6m12.3m9.1m17.6m26.0m8.4m17.4m25.4m9.1m16.9m25.3m8.1m16.8m22.8m8.4m16.2m24.6m7.6m15.4m23.0m6.9m14.1m21.0m6.9m16.8m5.1m9.5m13.9m

Accounts Payable

(147.2m)(104.6m)(64.5m)(11.5m)62.7m(28.2m)(45.9m)(23.8m)(101.4m)(111.4m)(102.8m)(76.5m)(101.8m)(55.9m)(62.9m)(60.3m)(5.1m)(98.9m)(96.1m)(31.2m)(107.4m)(74.1m)(53.9m)(69.1m)(62.4m)(49.7m)(88.0m)(80.8m)(55.1m)(112.7m)(61.3m)

Cash From Operating Activities

(92.5m)(15.0m)24.2m102.7m286.3m12.7m59.3m204.6m(17.5m)33.3m181.9m62.9m167.4m408.1m84.2m102.7m354.4m77.0m231.6m558.1m54.2m249.8m532.2m31.4m179.5m466.4m37.2m150.6m423.9m36.6m225.8m546.6m
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USDQ2, 2010

Debt/Equity

0.3 x

Debt/Assets

0.1 x

Financial Leverage

3.6 x
Show all financial metrics

Hanover Insurance Operating Metrics

FY, 2014FY, 2015FY, 2016

Locations

404042
Show all operating metrics

Hanover Insurance Acquisitions / Subsidiaries

Company NameDateDeal Size
440 Lincoln Street Holding Company LLC
AIX
AIX Holdings
AIX Insurance Services of California
AIX Specialty Insurance Company
Allmerica Financial Alliance Insurance Company
Allmerica Financial Benefit Insurance Company
Allmerica Plus Insurance Agency
Campania Holding Company
Campmed Casualty & Indemnity Company
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Hanover Insurance Revenue Breakdown

Embed Graph

Hanover Insurance revenue breakdown by business segment: 50.3% from Commercial Lines, 31.4% from Personal Lines, 18.1% from Chaucer and 0.2% from Other

Hanover Insurance Cybersecurity Score

Cybersecurity ratingPremium dataset

B

83/100

Learn more about our premium products
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Hanover Insurance Environment, Social & Governance (ESG) Ratings

CSRHub ESG ratingPremium dataset

50-59

out of 100

Learn more about our premium products
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Hanover Insurance Online and Social Media Presence

Hanover Insurance's Trends

Embed Graph

Hanover Insurance Company Culture

  • Overall Culture

    D+

    62/100

  • CEO Rating

    C

    65/100

  • Compensation

    C

    64/100

  • Diversity

    D+

    58/100

Learn more on Comparably

Hanover Insurance News and Updates

February 26, 2021

The Hanover Insurance Group, Inc. Declares Quarterly Dividend of $0.70 Per Common Share

WORCESTER, Mass., Feb. 26, 2021 /PRNewswire/ -- The Hanover Insurance Group, Inc. (NYSE: THG) announced today its board of directors has declared a quarterly dividend of $0.70 per share on the issued and outstanding common stock of the company, payable March 26, 2021, to shareholders of...
October 21, 2020

The Hanover Insurance Group Selects IVANS Submissions

Leading insurer to automate submissions management via IVANS network Leading insurer to automate submissions management via IVANS network
September 10, 2020

The Hanover Insurance Group Announces Home Business Solutions

WORCESTER, Mass., Sept. 10, 2020 /PRNewswire/ -- In the last six months, nearly one in five homeowners say they have started a home-based business, according to a recent poll conducted by The Harris Poll. Yet 60% of home-based businesses are uninsured or underinsured, according to...
August 31, 2020

The Hanover Insurance Group, Inc. Declares Quarterly Dividend of $0.65 Per Common Share

WORCESTER, Mass., Aug. 31, 2020 /PRNewswire/ -- The Hanover Insurance Group, Inc. (NYSE: THG) announced today its board of directors has declared a quarterly dividend of $0.65 per share on the issued and outstanding common stock of the company, payable September 25, 2020, to shareholders...
July 13, 2020

The Good And Bad: The Hanover Insurance Group & Marvell Technology Group

See two of the featured stocks from this month’s model portfolios.
December 05, 2019

The Hanover Insurance Group, Inc. Announces $150 Million ASR and $100 Million Special Cash Dividend; Raises Regular Quarterly Dividend

WORCESTER, Mass., Dec. 5, 2019 /PRNewswire/ -- The Hanover Insurance Group, Inc. (NYSE: THG) announced today it has entered into an accelerated share repurchase agreement ("ASR agreement") to buy back $150 million of its common stock. In addition, the company's board of directors has...
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Hanover Insurance Blogs

May 27, 2021

5 ways agents can compete against direct carriers

Article 5 ways agents can compete against direct carriers …
May 19, 2021

5 ways to protect your high-end auto

Article 5 ways to protect your high-end auto …
May 18, 2021

Stand up to cyberbullying

Infographic Stand up to cyberbullying Stopbullying.gov defines cyberbullying as sending, posting, or sharing negative, harmful, false, or mean content…
May 03, 2021

The answers to all your questions about cyber insurance for homeowners

Video The answers to all your questions about cyber insurance for homeowners We get it - understanding how to best protect yourself online can be conf…
April 21, 2021

Why you need boat insurance

Article Why you need boat insurance …
April 20, 2021

How to buy a boat for you

Article How to buy a boat for you W…
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 Hanover Insurance Frequently Asked Questions

  • When was Hanover Insurance founded?

    Hanover Insurance was founded in 1852.

  • Who are Hanover Insurance key executives?

    Hanover Insurance's key executives are John C. Roche, Wendell J. Knox and Mark L. Berthiaume.

  • How many employees does Hanover Insurance have?

    Hanover Insurance has 4,300 employees.

  • What is Hanover Insurance revenue?

    Latest Hanover Insurance annual revenue is $4.8 b.

  • What is Hanover Insurance revenue per employee?

    Latest Hanover Insurance revenue per employee is $1.1 m.

  • Who are Hanover Insurance competitors?

    Competitors of Hanover Insurance include Pacific Life, The Hartford and Allstate.

  • Where is Hanover Insurance headquarters?

    Hanover Insurance headquarters is located at 440 Lincoln St, Worcester.

  • Where are Hanover Insurance offices?

    Hanover Insurance has offices in Worcester, Atlanta, Bedford, Bloomington and in 35 other locations.

  • How many offices does Hanover Insurance have?

    Hanover Insurance has 41 offices.