OverviewSuggest Edit

SurveyMonkey (also known as SVMK) is a provider of survey software products and purpose-built solutions that help organizations engage with their customers, employees, and the markets they serve. Its data platform enables individuals and organizations to collect and analyze feedback, as well as create their own online surveys. The company serves a range of industries, including financial services, internet, technology, healthcare, media and entertainment, consumer goods and retail, transportation and logistics, government agencies, manufacturing, energy, education, professional services, and non-profit organizations.

TypePublic
Founded1999
HQSan Mateo, CA, US
Websitesurveymonkey.com
Employee Ratings4.6
Overall CultureA-

Latest Updates

Employees (est.) (Dec 2019)1,220(+43%)
Job Openings344
Revenue (FY, 2020)$375.6 M(+23%)
Share Price (Jun 2021)$20
Cybersecurity ratingCMore

Key People/Management at SurveyMonkey

Zander Lurie

Zander Lurie

Chief Executive Officer, Director
Rebecca Cantieri

Rebecca Cantieri

Chief People Officer
Ryan Finley

Ryan Finley

Founder and Director
Tom Hale

Tom Hale

President
Jon Cohen

Jon Cohen

Chief Research Officer
Lora Blum

Lora Blum

Chief Legal Officer & Secretary
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SurveyMonkey Office Locations

SurveyMonkey has offices in San Mateo, Portland, Seattle, Sydney and in 2 other locations
San Mateo, CA, US (HQ)
1 Curiosity Way
Portland, OR, US
111 SW 5th Ave
Seattle, WA, US
506 2nd Ave #2600
Sydney, AU
12/20 Bridge St
Ottawa, CA
200 Laurier Ave W 4th Floor
Dublin 4, IE
buildings, 2nd floor, 4 Shelbourne Rd, Ballsbridge
Show all (6)

SurveyMonkey Financials and Metrics

SurveyMonkey Revenue

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SurveyMonkey's revenue was reported to be $375.61 m in FY, 2020
USD

Revenue (FY, 2020)

375.6m

Gross profit (FY, 2020)

291.7m

Gross profit margin (FY, 2020), %

77.7%

Net income (FY, 2020)

(91.6m)

EBIT (FY, 2020)

(81.6m)

Market capitalization (7-Jun-2021)

2.9b

Closing stock price (7-Jun-2021)

20.0

Cash (31-Dec-2020)

224.4m

EV

3.0b
SurveyMonkey's current market capitalization is $2.9 b.
Annual
USDFY, 2017FY, 2018FY, 2019FY, 2020

Revenue

218.8m254.3m307.4m375.6m

Revenue growth, %

6%16%21%

Cost of goods sold

62.7m78.0m76.5m83.9m

Gross profit

156.1m176.3m230.9m291.7m
Quarterly
USDQ1, 2018Q2, 2018Q3, 2018Q1, 2019Q2, 2019Q3, 2019Q1, 2020Q2, 2020Q3, 2020

Revenue

58.5m62.7m65.2m68.6m75.1m79.3m88.3m90.9m95.4m

Cost of goods sold

18.1m17.7m23.2m17.5m19.0m19.6m19.9m21.0m21.9m

Gross profit

40.4m45.0m42.0m51.1m56.1m59.7m68.3m69.9m73.5m

Gross profit Margin, %

69%72%64%74%75%75%77%77%77%
Annual
USDFY, 2017FY, 2018FY, 2019FY, 2020

Cash

35.3m153.8m131.0m224.4m

Accounts Receivable

5.4m7.3m17.8m24.2m

Prepaid Expenses

5.1m7.1m9.4m10.5m

Current Assets

47.1m170.2m161.3m264.5m
Quarterly
USDQ2, 2018Q3, 2018Q1, 2019Q2, 2019Q3, 2019Q1, 2020Q2, 2020Q3, 2020

Cash

43.4m257.1m165.9m154.5m116.2m144.6m176.8m206.3m

Accounts Receivable

6.2m7.3m7.2m11.1m11.5m19.1m18.4m20.4m

Prepaid Expenses

5.2m8.0m15.2m9.8m8.3m10.3m13.8m8.7m

Current Assets

56.4m274.2m190.6m178.1m138.8m177.4m213.0m240.1m
Annual
USDFY, 2017FY, 2018FY, 2019FY, 2020

Net Income

(24.0m)(154.7m)(73.9m)(91.6m)

Depreciation and Amortization

41.4m47.2m44.8m47.8m

Accounts Payable

(2.1m)3.6m8.3m1.1m

Cash From Operating Activities

45.0m45.4m54.7m55.6m
Quarterly
USDQ1, 2018Q2, 2018Q3, 2018Q1, 2019Q2, 2019Q3, 2019Q1, 2020Q2, 2020Q3, 2020

Net Income

(14.7m)(27.2m)(129.5m)(17.8m)(36.3m)(52.6m)(24.2m)(47.2m)(73.3m)

Depreciation and Amortization

12.0m23.0m34.0m9.7m20.5m32.2m12.3m24.5m36.3m

Accounts Payable

1.1m2.6m4.6m3.0m2.0m6.0m2.6m5.7m5.9m

Cash From Operating Activities

5.8m22.0m34.0m7.8m21.7m45.2m4.2m26.1m44.0m
USDFY, 2017

Debt/Equity

10.3 x

Debt/Assets

0.7 x

Financial Leverage

14.4 x
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SurveyMonkey Operating Metrics

SurveyMonkey's Enterprise Customers was reported to be 335 in Q3, 2020. SurveyMonkey's Active Users was reported to be 17 m in Q3, 2020.
FY, 2017Q2, 2018Q3, 2018FY, 2018Q1, 2019Q2, 2019Q3, 2019FY, 2019Q1, 2020Q2, 2020Q3, 2020

Countries

190190190190190190190190190190190

Active Users

16 m16 m17.5 m17 m17 m17 m17 m17 m17 m17 m

Paying Customers

606 k600 k621 k646.73 k670.86 k692.46 k713.22 k720.92 k746.18 k781.02 k803.22 k

Enterprise Customers

300 k300 k300 k345 k350 k335 k335 k335 k335 k335 k335
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SurveyMonkey Acquisitions / Subsidiaries

Company NameDateDeal Size
GetFeedbackAugust 05, 2019$68 m
Usabilla B.V.March 05, 2019$80 m
TechValidate SoftwareAugust 04, 2015
RenzuFebruary 13, 2015
Fluidware CorporationAugust 06, 2014
MarketTools , Inc.December 14, 2011
Infinity Box, WufooApril 25, 2011
Precision PollingJune 21, 2010
SurveyMonkey Canada Inc.
SurveyMonkey Europe UC
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Human Capital Metrics

Source: github.com
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SurveyMonkey Cybersecurity Score

Cybersecurity ratingPremium dataset

C

75/100

SecurityScorecard logo

SurveyMonkey Environment, Social & Governance (ESG) Ratings

CSRHub ESG ratingPremium dataset

40-49

out of 100

CSRHub logo

SurveyMonkey Online and Social Media Presence

Embed Graph

SurveyMonkey Company Culture

  • Overall Culture

    A-

    76/100

  • CEO Rating

    A+

    85/100

  • Compensation

    A

    82/100

  • Diversity

    B

    73/100

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SurveyMonkey News and Updates

SurveyMonkey to Present at Upcoming Investor Conferences and Host Investor Education Webinar Series

SAN MATEO, Calif., May 17, 2021 (GLOBE NEWSWIRE) -- SurveyMonkey (NASDAQ: SVMK), a leader in agile software solutions for customer experience, market research, and survey feedback, today announced senior management will present to the investment community and host individual and small group meetin…

SurveyMonkey Announces Inaugural Virtual Market Research Summit, FastForward Live

The free virtual event features keynotes from Allbirds, REI, IBM, Ferrero North America, and other market research trailblazers The free virtual event features keynotes from Allbirds, REI, IBM, Ferrero North America, and other market research trailblazers

GetFeedback from SurveyMonkey Adds New Listening, Analysis, and Automation Features to Simplify Customer Experience

New features capture customer feedback in secure environments like ATMs and leverage AI-powered sentiment analysis to give organizations a 360° view of their customers New features capture customer feedback in secure environments like ATMs and leverage AI-powered sentiment analysis to give organizat…

SurveyMonkey to Report First Quarter 2021 Financial Results on May 6, 2021

SAN MATEO, Calif., April 14, 2021 (GLOBE NEWSWIRE) -- SurveyMonkey (NASDAQ: SVMK), a leader in agile software solutions for customer experience, market research, and survey feedback, today announced that it will report first quarter 2021 financial results for the period ended March 31, 2021, follo…

Operation HOPE Launches Minority Small Business Index in Collaboration with SurveyMonkey

79% of Black aspiring entrepreneurs and small business owners find the odds stacked against them in building their businesses, saying they are much less likely to succeed compared with white entrepreneurs 79% of Black aspiring entrepreneurs and small business owners find the odds stacked against the…

SurveyMonkey Partners with the Eva Longoria Foundation to Empower Latina Entrepreneurs during the COVID-19 crisis and beyond

Organizations will provide free resources to underserved Latina entrepreneurs to help their businesses thrive Organizations will provide free resources to underserved Latina entrepreneurs to help their businesses thrive
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SurveyMonkey Frequently Asked Questions

  • When was SurveyMonkey founded?

    SurveyMonkey was founded in 1999.

  • Who are SurveyMonkey key executives?

    SurveyMonkey's key executives are Zander Lurie, Rebecca Cantieri and Ryan Finley.

  • How many employees does SurveyMonkey have?

    SurveyMonkey has 1,220 employees.

  • What is SurveyMonkey revenue?

    Latest SurveyMonkey annual revenue is $375.6 m.

  • What is SurveyMonkey revenue per employee?

    Latest SurveyMonkey revenue per employee is $307.9 k.

  • Who are SurveyMonkey competitors?

    Competitors of SurveyMonkey include Gemius, Global-e and Formstack.

  • Where is SurveyMonkey headquarters?

    SurveyMonkey headquarters is located at 1 Curiosity Way, San Mateo.

  • Where are SurveyMonkey offices?

    SurveyMonkey has offices in San Mateo, Portland, Seattle, Sydney and in 2 other locations.

  • How many offices does SurveyMonkey have?

    SurveyMonkey has 6 offices.