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SurveyMonkey (also known as SVMK) is a provider of survey software products and purpose-built solutions that help organizations engage with their customers, employees, and the markets they serve. Its data platform enables individuals and organizations to collect and analyze feedback, as well as create their own online surveys. The company serves a range of industries, including financial services, internet, technology, healthcare, media and entertainment, consumer goods and retail, transportation and logistics, government agencies, manufacturing, energy, education, professional services, and non-profit organizations.

TypePublic
Founded1999
HQSan Mateo, CA, US
Websitesurveymonkey.com
Employee Ratings4.6
Overall CultureA-

Latest Updates

Employees (est.) (Dec 2019)1,220(+43%)
Job Openings1
Revenue (FY, 2019)$307.4 M(+21%)
Share Price (Jan 2021)$25.3 (-3%)
Cybersecurity ratingBMore

Key People/Management at SurveyMonkey

Zander Lurie

Zander Lurie

Chief Executive Officer, Director
Rebecca Cantieri

Rebecca Cantieri

Chief People Officer
Debbie Clifford

Debbie Clifford

Chief Financial Officer
Ryan Finley

Ryan Finley

Founder and Director
Tom Hale

Tom Hale

President
Jon Cohen

Jon Cohen

Chief Research Officer
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SurveyMonkey Office Locations

SurveyMonkey has offices in San Mateo, Portland, Seattle, Sydney and in 2 other locations
San Mateo, CA, US (HQ)
1 Curiosity Way
Portland, OR, US
111 SW 5th Ave
Seattle, WA, US
506 2nd Ave #2600
Sydney, AU
12/20 Bridge St
Ottawa, CA
200 Laurier Ave W 4th Floor
Dublin 4, IE
buildings, 2nd floor, 4 Shelbourne Rd, Ballsbridge
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SurveyMonkey Financials and Metrics

SurveyMonkey Revenue

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SurveyMonkey's revenue was reported to be $307.42 m in FY, 2019 which is a 20.9% increase from the previous period.
USD

Revenue (Q3, 2020)

95.4m

Gross profit (Q3, 2020)

73.5m

Gross profit margin (Q3, 2020), %

77.1%

Net income (Q3, 2020)

(26.1m)

EBIT (Q3, 2020)

(22.6m)

Market capitalization (15-Jan-2021)

3.6b

Closing stock price (15-Jan-2021)

25.3

Cash (30-Sept-2020)

206.3m

EV

3.7b
SurveyMonkey's current market capitalization is $3.6 b.
Annual
USDFY, 2017FY, 2018FY, 2019

Revenue

218.8m254.3m307.4m

Revenue growth, %

6%16%21%

Cost of goods sold

62.7m78.0m76.5m

Gross profit

156.1m176.3m230.9m
Quarterly
USDQ1, 2018Q2, 2018Q3, 2018Q1, 2019Q2, 2019Q3, 2019Q1, 2020Q2, 2020Q3, 2020

Revenue

58.5m62.7m65.2m68.6m75.1m79.3m88.3m90.9m95.4m

Cost of goods sold

18.1m17.7m23.2m17.5m19.0m19.6m19.9m21.0m21.9m

Gross profit

40.4m45.0m42.0m51.1m56.1m59.7m68.3m69.9m73.5m

Gross profit Margin, %

69%72%64%74%75%75%77%77%77%
Annual
USDFY, 2017FY, 2018FY, 2019

Cash

35.3m153.8m131.0m

Accounts Receivable

5.4m7.3m17.8m

Prepaid Expenses

5.1m7.1m9.4m

Current Assets

47.1m170.2m161.3m
Quarterly
USDQ2, 2018Q3, 2018Q1, 2019Q2, 2019Q3, 2019Q1, 2020Q2, 2020Q3, 2020

Cash

43.4m257.1m165.9m154.5m116.2m144.6m176.8m206.3m

Accounts Receivable

6.2m7.3m7.2m11.1m11.5m19.1m18.4m20.4m

Prepaid Expenses

5.2m8.0m15.2m9.8m8.3m10.3m13.8m8.7m

Current Assets

56.4m274.2m190.6m178.1m138.8m177.4m213.0m240.1m
Annual
USDFY, 2017FY, 2018FY, 2019

Net Income

(24.0m)(154.7m)(73.9m)

Depreciation and Amortization

41.4m47.2m44.8m

Accounts Payable

(2.1m)3.6m8.3m

Cash From Operating Activities

45.0m45.4m54.7m
Quarterly
USDQ1, 2018Q2, 2018Q3, 2018Q1, 2019Q2, 2019Q3, 2019Q1, 2020Q2, 2020Q3, 2020

Net Income

(14.7m)(27.2m)(129.5m)(17.8m)(36.3m)(52.6m)(24.2m)(47.2m)(73.3m)

Depreciation and Amortization

12.0m23.0m34.0m9.7m20.5m32.2m12.3m24.5m36.3m

Accounts Payable

1.1m2.6m4.6m3.0m2.0m6.0m2.6m5.7m5.9m

Cash From Operating Activities

5.8m22.0m34.0m7.8m21.7m45.2m4.2m26.1m44.0m
USDFY, 2017

Debt/Equity

10.3 x

Debt/Assets

0.7 x

Financial Leverage

14.4 x
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SurveyMonkey Operating Metrics

SurveyMonkey's Enterprise Customers was reported to be 335 in Q3, 2020. SurveyMonkey's Active Users was reported to be 17 m in Q3, 2020.
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SurveyMonkey Acquisitions / Subsidiaries

Company NameDateDeal Size
GetFeedbackAugust 05, 2019$68 m
Usabilla B.V.March 05, 2019$80 m
TechValidate SoftwareAugust 04, 2015
RenzuFebruary 13, 2015
Fluidware CorporationAugust 06, 2014
MarketTools , Inc.December 14, 2011
Infinity Box, WufooApril 25, 2011
Precision PollingJune 21, 2010
SurveyMonkey Canada Inc.
SurveyMonkey Europe UC
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Human Capital Metrics

Source: github.com
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SurveyMonkey Cybersecurity Score

Cybersecurity ratingPremium dataset

B

83/100

SecurityScorecard logo

SurveyMonkey Online and Social Media Presence

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SurveyMonkey Company Culture

  • Overall Culture

    A-

    79/100

  • CEO Rating

    A+

    85/100

  • Compensation

    A-

    81/100

  • Diversity

    A-

    78/100

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SurveyMonkey News and Updates

SurveyMonkey aligns with ServiceNow on digital business transformation

SurveyMonkey allies with ServiceNow to make surveys a core part of the digital business transformation feedback loop.

Global Public Opinion and Election Polling Market Report 2020 Featuring Rasmussen Reports, Pew Research, Nielsen Co, Ipsos, Eastcoast Research, SurveyMonkey, Gnosis and Group Dynamics In-Focus

Dublin, Jan. 11, 2021 (GLOBE NEWSWIRE) -- The "Public Opinion and Election Polling Global Market Report 2020-30: COVID-19 Growth and Change" report has been added to ResearchAndMarkets.com's offering. Public Opinion and Election Polling Global Market Report 2020-30: COVID-19 Growth and Change pr…

SurveyMonkey Releases Inaugural Social Impact Report

Report outlines the company’s commitment to create a more sustainable, equitable, and just society Report outlines the company’s commitment to create a more sustainable, equitable, and just society

Former Oracle Executive Joins SurveyMonkey To Grow Customer Experience Business in EMEA

Based in Dublin, Graham Douglas will help expand the adoption of the company’s multi-channel agile CX solution, the GetFeedback platform Based in Dublin, Graham Douglas will help expand the adoption of the company’s multi-channel agile CX solution, the GetFeedback platform

Ken Ewell Joins SurveyMonkey as Chief Customer Officer

Former Neustar and IBM executive brings award-winning leadership experience to SurveyMonkey and will help solidify the company’s position in the customer experience market Former Neustar and IBM executive brings award-winning leadership experience to SurveyMonkey and will help solidify the company’s…

SurveyMonkey to Host Part Two of its Investor Education Webinar Series on Dec. 9

Senior Management to Present a Demo of its SurveyMonkey Market Research Solutions Senior Management to Present a Demo of its SurveyMonkey Market Research Solutions
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SurveyMonkey Blogs

SurveyMonkey and ServiceNow Team Up to Deliver Seamless Digital Experiences

Digital transformation has greatly accelerated in the past year, with remote work being a long-term reality. We’re excited to announce the new SurveyMonkey and ServiceNow integration, built to support businesses and help them deliver better, smarter, and tighter digital employee and customer experie…

How 3 leading B2B brands use DIY research to boost their content marketing

Original data gives content a boost that can elevate a company and drive new interest in a brand.
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SurveyMonkey Frequently Asked Questions

  • When was SurveyMonkey founded?

    SurveyMonkey was founded in 1999.

  • Who are SurveyMonkey key executives?

    SurveyMonkey's key executives are Zander Lurie, Rebecca Cantieri and Debbie Clifford.

  • How many employees does SurveyMonkey have?

    SurveyMonkey has 1,220 employees.

  • What is SurveyMonkey revenue?

    Latest SurveyMonkey annual revenue is $307.4 m.

  • What is SurveyMonkey revenue per employee?

    Latest SurveyMonkey revenue per employee is $252 k.

  • Who are SurveyMonkey competitors?

    Competitors of SurveyMonkey include Global-e, Formstack and Alida.

  • Where is SurveyMonkey headquarters?

    SurveyMonkey headquarters is located at 1 Curiosity Way, San Mateo.

  • Where are SurveyMonkey offices?

    SurveyMonkey has offices in San Mateo, Portland, Seattle, Sydney and in 2 other locations.

  • How many offices does SurveyMonkey have?

    SurveyMonkey has 6 offices.