$50.6 M

SPRT Mkt cap, 15-Oct-2018

$34 M

support.com Revenue Q2, 2018
support.com Gross profit (Q2, 2018)5.3 M
support.com Gross profit margin (Q2, 2018), %15.6%
support.com Net income (Q2, 2018)-370 K
support.com EBIT (Q2, 2018)-858 K
support.com Cash, 30-Jun-201818.7 M

support.com Revenue

support.com revenue was $60.12 m in FY, 2017 which is a 2.5% year over year decrease from the previous period.

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support.com Revenue Breakdown

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support.com revenue breakdown by business segment: 9.1% from Software and Other and 90.9% from Services

support.com Income Statement

Annual

USDFY, 2014FY, 2015FY, 2016FY, 2017

Revenue

83.0m77.3m61.7m60.1m

Revenue growth, %

(6%)(7%)(20%)(2%)

Cost of goods sold

61.4m62.0m50.7m47.4m

Gross profit

21.5m15.4m10.9m12.7m

Gross profit Margin, %

26%20%18%21%

Sales and marketing expense

7.2m8.5m6.7m2.4m

R&D expense

5.1m7.0m5.6m3.0m

General and administrative expense

11.3m13.0m13.0m8.7m

Operating expense total

23.6m28.5m25.2m14.3m

Depreciation and amortization

1.1m1.1m1.0m16.0k

EBIT

(3.1m)(28.5m)(16.5m)(1.6m)

EBIT margin, %

(4%)(37%)(27%)(3%)

Interest income

294.0k430.0k518.0k643.0k

Pre tax profit

(2.9m)(28.0m)(15.9m)(922.0k)

Income tax expense

740.0k(965.0k)307.0k604.0k

Net Income

(3.5m)(27.0m)(16.0m)(1.5m)

support.com Balance Sheet

Annual

USDFY, 2014FY, 2015FY, 2016FY, 2017

Cash

23.4m27.6m16.9m18.1m

Accounts Receivable

14.6m10.0m9.6m12.0m

Prepaid Expenses

1.4m1.5m1.2m802.0k

Current Assets

89.8m77.2m64.2m62.0m

PP&E

417.0k2.0m1.7m1.1m

Goodwill

14.2m

Total Assets

108.0m81.5m67.2m64.4m

Accounts Payable

1.6m267.0k1.1m504.0k

Current Liabilities

10.1m9.4m9.3m7.0m

Non-Current Liabilities

2.2m792.0k607.0k

Total Liabilities

12.3m10.1m9.9m7.9m

Common Stock

5.0k5.0k2.0k2.0k

Additional Paid-in Capital

262.3m265.3m267.4m267.9m

Retained Earnings

(159.5m)(186.5m)(202.5m)(204.0m)

Total Equity

95.7m71.3m57.3m56.5m

EPS

0.0(0.1)(0.2)

Financial Leverage

1.1 x1.1 x1.2 x1.1 x

Quarterly

USDQ1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017Q3, 2017Q1, 2018Q2, 2018

Cash

16.8m27.6m26.6m22.7m21.0m15.7m21.8m19.3m21.3m19.7m18.7m

Accounts Receivable

15.4m13.2m11.2m10.5m9.4m10.2m10.2m9.6m11.8m11.7m12.3m

Prepaid Expenses

1.4m1.2m1.7m1.8m1.6m1.4m980.0k723.0k646.0k

Current Assets

89.8m86.1m81.3m73.5m69.0m66.0m62.0m61.9m61.8m60.2m61.7m

PP&E

484.0k434.0k1.4m2.1m2.1m1.9m1.6m1.4m1.3m1.1m1.0m

Goodwill

14.2m

Total Assets

107.8m89.4m85.3m77.7m72.9m69.5m64.8m64.6m64.3m62.5m63.7m

Accounts Payable

728.0k935.0k569.0k1.6m1.3m617.0k1.0m648.0k792.0k311.0k479.0k

Current Liabilities

11.5m9.5m8.6m9.4m10.2m8.3m8.0m7.7m7.2m5.8m6.6m

Non-Current Liabilities

2.2m817.0k782.0k537.0k512.0k487.0k598.0k576.0k477.0k

Total Liabilities

13.7m10.3m9.4m9.9m10.7m8.8m8.6m8.3m7.7m6.5m7.3m

Common Stock

5.0k5.0k5.0k5.0k6.0k6.0k2.0k2.0k2.0k

Additional Paid-in Capital

263.0m263.8m264.6m266.0m266.5m267.1m267.5m267.7m267.7m268.2m268.5m

Retained Earnings

(161.9m)(177.5m)(181.4m)(190.8m)(196.9m)(199.0m)(203.8m)(203.9m)(203.7m)(204.8m)(204.4m)

Total Equity

94.0m79.2m75.9m67.8m62.2m60.7m56.3m56.3m56.6m55.9m56.4m

EPS

0.0(0.3)(0.1)(0.1)(0.3)(0.1)(0.1)0.00.0

Financial Leverage

1.1 x1.1 x1.1 x1.1 x1.2 x1.1 x1.2 x1.1 x1.1 x1.1 x1.1 x

support.com Cash Flow

Annual

USDFY, 2014FY, 2015FY, 2016FY, 2017

Net Income

(3.5m)(27.0m)(16.0m)(1.5m)

Depreciation and Amortization

1.4m1.4m1.7m644.0k

Accounts Receivable

(634.0k)4.6m452.0k(2.4m)

Accounts Payable

764.0k(1.4m)818.0k(581.0k)

Cash From Operating Activities

1.5m(5.5m)(11.4m)(4.2m)

Purchases of PP&E

(231.0k)(1.9m)(561.0k)(63.0k)

Cash From Investing Activities

(7.5m)9.9m822.0k5.2m

Cash From Financing Activities

1.1m26.0k(42.0k)25.0k

Net Change in Cash

(4.9m)4.5m(10.7m)987.0k

Income Taxes Paid

225.0k193.0k170.0k323.0k

Quarterly

USDQ1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017Q3, 2017Q1, 2018Q2, 2018

Net Income

(2.4m)(18.0m)(21.9m)(4.3m)(10.3m)(12.5m)(1.3m)(1.5m)(1.2m)(766.0k)(370.0k)

Depreciation and Amortization

361.0k713.0k1.1m408.0k865.0k1.3m195.0k345.0k495.0k159.0k318.0k

Accounts Receivable

(748.0k)1.5m3.4m(447.0k)580.0k(176.0k)(657.0k)6.0k(2.2m)236.0k(349.0k)

Accounts Payable

(897.0k)(690.0k)(1.1m)1.4m1.0m350.0k(63.0k)(436.0k)(292.0k)(193.0k)(25.0k)

Cash From Operating Activities

(465.0k)(1.6m)(3.6m)(4.2m)(7.2m)(10.6m)(2.7m)(1.8m)(4.1m)(1.3m)(214.0k)

Purchases of PP&E

(160.0k)(195.0k)(1.3m)(300.0k)(457.0k)(481.0k)(31.0k)(34.0k)(32.0k)(174.0k)(191.0k)

Cash From Investing Activities

(6.1m)5.8m7.0m(804.0k)584.0k(1.3m)7.5m4.1m8.3m3.0m953.0k

Cash From Financing Activities

6.0k(13.0k)(31.0k)(23.0k)(27.0k)25.0k25.0k136.0k

Net Change in Cash

(6.5m)4.2m3.2m(4.9m)(6.6m)(11.9m)4.9m2.4m4.4m

Income Taxes Paid

77.0k109.0k149.0k66.0k94.0k132.0k36.0k67.0k85.0k47.0k62.0k

support.com Ratios

USDY, 2018

Financial Leverage

1.1 x
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support.com Operating Metrics

Nov, 2015Mar, 2018

Agents

1.40 k

Daily Customer Interactions

17 k

Patent Applications

1

Patents Issued

3
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