support.com Gross profit (Q2, 2018)5.3 M

support.com Gross profit margin (Q2, 2018), %15.6%

support.com Net income (Q2, 2018)-370 K

support.com EBIT (Q2, 2018)-858 K

support.com Cash, 30-Jun-201818.7 M

support.com revenue was $60.12 m in FY, 2017 which is a 2.5% year over year decrease from the previous period.

support.com revenue breakdown by business segment: 9.1% from Software and Other and 90.9% from Services

USD | FY, 2014 | FY, 2015 | FY, 2016 | FY, 2017 |
---|---|---|---|---|

## Revenue | 83 m | 77.3 m | 61.7 m | 60.1 m |

| (6%) | (7%) | (20%) | (2%) |

## Cost of goods sold | 61.4 m | 62 m | 50.7 m | 47.4 m |

## Gross profit | 21.5 m | 15.4 m | 10.9 m | 12.7 m |

| 26% | 20% | 18% | 21% |

## Sales and marketing expense | 7.2 m | 8.5 m | 6.7 m | 2.4 m |

## R&D expense | 5.1 m | 7 m | 5.6 m | 3 m |

## General and administrative expense | 11.3 m | 13 m | 13 m | 8.7 m |

## Operating expense total | 23.6 m | 28.5 m | 25.2 m | 14.3 m |

## Depreciation and amortization | 1.1 m | 1.1 m | 1 m | 16 k |

## EBIT | (3.2 m) | (28.5 m) | (16.5 m) | (1.6 m) |

| (4%) | (37%) | (27%) | (3%) |

## Interest income | 294 k | 430 k | 518 k | 643 k |

## Pre tax profit | (2.9 m) | (28 m) | (15.9 m) | (922 k) |

## Income tax expense | 740 k | (965 k) | 307 k | 604 k |

## Net Income | (3.5 m) | (27 m) | (16 m) | (1.5 m) |

USD | FY, 2014 | FY, 2015 | FY, 2016 | FY, 2017 |
---|---|---|---|---|

## Cash | 23.4 m | 27.6 m | 16.9 m | 18.1 m |

## Accounts Receivable | 14.6 m | 10 m | 9.6 m | 12 m |

## Prepaid Expenses | 1.4 m | 1.5 m | 1.2 m | 802 k |

## Current Assets | 89.8 m | 77.2 m | 64.2 m | 62 m |

## PP&E | 417 k | 2 m | 1.7 m | 1.1 m |

## Goodwill | 14.2 m | |||

## Total Assets | 108 m | 81.5 m | 67.2 m | 64.4 m |

## Accounts Payable | 1.6 m | 267 k | 1.1 m | 504 k |

## Current Liabilities | 10.1 m | 9.4 m | 9.3 m | 7 m |

## Non-Current Liabilities | 2.2 m | 792 k | 607 k | |

## Total Liabilities | 12.3 m | 10.1 m | 9.9 m | 7.9 m |

## Common Stock | 5 k | 5 k | 2 k | 2 k |

## Additional Paid-in Capital | 262.3 m | 265.3 m | 267.4 m | 267.9 m |

## Retained Earnings | (159.5 m) | (186.5 m) | (202.5 m) | (204 m) |

## Total Equity | 95.7 m | 71.3 m | 57.3 m | 56.5 m |

## EPS | (0 ) | (0.1 ) | (0.2 ) | |

## Financial Leverage | 1.1 x | 1.1 x | 1.2 x | 1.1 x |

USD | Q1, 2015 | Q2, 2015 | Q3, 2015 | Q1, 2016 | Q2, 2016 | Q3, 2016 | Q1, 2017 | Q2, 2017 | Q3, 2017 | Q1, 2018 | Q2, 2018 |
---|---|---|---|---|---|---|---|---|---|---|---|

## Cash | 16.8 m | 27.6 m | 26.6 m | 22.7 m | 21 m | 15.7 m | 21.8 m | 19.3 m | 21.3 m | 19.7 m | 18.7 m |

## Accounts Receivable | 15.4 m | 13.2 m | 11.2 m | 10.5 m | 9.4 m | 10.2 m | 10.2 m | 9.6 m | 11.8 m | 11.7 m | 12.3 m |

## Prepaid Expenses | 1.4 m | 1.2 m | 1.7 m | 1.8 m | 1.6 m | 1.4 m | 980 k | 723 k | 646 k | ||

## Current Assets | 89.8 m | 86.1 m | 81.3 m | 73.5 m | 69 m | 66 m | 62 m | 61.9 m | 61.8 m | 60.2 m | 61.7 m |

## PP&E | 484 k | 434 k | 1.4 m | 2.1 m | 2.1 m | 1.9 m | 1.6 m | 1.4 m | 1.3 m | 1.1 m | 1 m |

## Goodwill | 14.2 m | ||||||||||

## Total Assets | 107.8 m | 89.4 m | 85.3 m | 77.7 m | 72.9 m | 69.5 m | 64.8 m | 64.6 m | 64.3 m | 62.5 m | 63.7 m |

## Accounts Payable | 728 k | 935 k | 569 k | 1.6 m | 1.3 m | 617 k | 1 m | 648 k | 792 k | 311 k | 479 k |

## Current Liabilities | 11.5 m | 9.5 m | 8.6 m | 9.4 m | 10.2 m | 8.3 m | 8 m | 7.7 m | 7.2 m | 5.8 m | 6.6 m |

## Non-Current Liabilities | 2.2 m | 817 k | 782 k | 537 k | 512 k | 487 k | 598 k | 576 k | 477 k | ||

## Total Liabilities | 13.7 m | 10.3 m | 9.4 m | 9.9 m | 10.7 m | 8.8 m | 8.6 m | 8.3 m | 7.7 m | 6.5 m | 7.3 m |

## Common Stock | 5 k | 5 k | 5 k | 5 k | 6 k | 6 k | 2 k | 2 k | 2 k | ||

## Additional Paid-in Capital | 263 m | 263.8 m | 264.6 m | 266 m | 266.5 m | 267.1 m | 267.5 m | 267.7 m | 267.7 m | 268.2 m | 268.5 m |

## Retained Earnings | (161.9 m) | (177.5 m) | (181.4 m) | (190.8 m) | (196.9 m) | (199 m) | (203.8 m) | (203.9 m) | (203.7 m) | (204.8 m) | (204.4 m) |

## Total Equity | 94 m | 79.2 m | 75.9 m | 67.8 m | 62.2 m | 60.7 m | 56.3 m | 56.3 m | 56.6 m | 55.9 m | 56.4 m |

## EPS | (0 ) | (0.3 ) | (0.1 ) | (0.1 ) | (0.3 ) | (0.1 ) | (0.1 ) | (0 ) | 0 | ||

## Financial Leverage | 1.1 x | 1.1 x | 1.1 x | 1.1 x | 1.2 x | 1.1 x | 1.2 x | 1.1 x | 1.1 x | 1.1 x | 1.1 x |

USD | FY, 2014 | FY, 2015 | FY, 2016 | FY, 2017 |
---|---|---|---|---|

## Net Income | (3.5 m) | (27 m) | (16 m) | (1.5 m) |

## Depreciation and Amortization | 1.4 m | 1.4 m | 1.7 m | 644 k |

## Accounts Receivable | (634 k) | 4.6 m | 452 k | (2.4 m) |

## Accounts Payable | 764 k | (1.4 m) | 818 k | (581 k) |

## Cash From Operating Activities | 1.5 m | (5.5 m) | (11.5 m) | (4.2 m) |

## Purchases of PP&E | (231 k) | (1.9 m) | (561 k) | (63 k) |

## Cash From Investing Activities | (7.5 m) | 9.9 m | 822 k | 5.2 m |

## Cash From Financing Activities | 1.1 m | 26 k | (42 k) | 25 k |

## Net Change in Cash | (4.9 m) | 4.5 m | (10.7 m) | 987 k |

## Income Taxes Paid | 225 k | 193 k | 170 k | 323 k |

USD | Q1, 2015 | Q2, 2015 | Q3, 2015 | Q1, 2016 | Q2, 2016 | Q3, 2016 | Q1, 2017 | Q2, 2017 | Q3, 2017 | Q1, 2018 | Q2, 2018 |
---|---|---|---|---|---|---|---|---|---|---|---|

## Net Income | (2.4 m) | (18 m) | (21.9 m) | (4.3 m) | (10.3 m) | (12.5 m) | (1.3 m) | (1.5 m) | (1.2 m) | (766 k) | (370 k) |

## Depreciation and Amortization | 361 k | 713 k | 1.1 m | 408 k | 865 k | 1.3 m | 195 k | 345 k | 495 k | 159 k | 318 k |

## Accounts Receivable | (748 k) | 1.5 m | 3.4 m | (447 k) | 580 k | (176 k) | (657 k) | 6 k | (2.2 m) | 236 k | (349 k) |

## Accounts Payable | (897 k) | (690 k) | (1.1 m) | 1.4 m | 1 m | 350 k | (63 k) | (436 k) | (292 k) | (193 k) | (25 k) |

## Cash From Operating Activities | (465 k) | (1.6 m) | (3.6 m) | (4.2 m) | (7.2 m) | (10.6 m) | (2.7 m) | (1.8 m) | (4.1 m) | (1.3 m) | (214 k) |

## Purchases of PP&E | (160 k) | (195 k) | (1.3 m) | (300 k) | (457 k) | (481 k) | (31 k) | (34 k) | (32 k) | (174 k) | (191 k) |

## Cash From Investing Activities | (6.1 m) | 5.8 m | 7 m | (804 k) | 584 k | (1.3 m) | 7.5 m | 4.1 m | 8.3 m | 3 m | 953 k |

## Cash From Financing Activities | 6 k | (13 k) | (31 k) | (23 k) | (27 k) | 25 k | 25 k | 136 k | |||

## Net Change in Cash | (6.5 m) | 4.2 m | 3.2 m | (4.9 m) | (6.6 m) | (11.9 m) | 4.9 m | 2.4 m | 4.4 m | ||

## Income Taxes Paid | 77 k | 109 k | 149 k | 66 k | 94 k | 132 k | 36 k | 67 k | 85 k | 47 k | 62 k |

USD | Y, 2018 |
---|---|

## Financial Leverage | 1.1 x |

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