support.com (SPRT) Financials

$54.7 M

Mkt cap, 15-May-2018

$16.5 M

Revenue Q1, 2018
Gross profit (Q1, 2018)2.4 M
Gross profit margin (Q1, 2018), %14.3%
Net income (Q1, 2018)-766 K
EBIT (Q1, 2018)-1.1 M
Cash, 31-Mar-201819.7 M

Revenue/Financials

Income Statement

Annual

USDFY, 2014FY, 2015FY, 2016FY, 2017

Revenue

83 m77.3 m61.7 m60.1 m

Revenue growth, %

(6%)(7%)(20%)(2%)

Cost of goods sold

61.4 m62 m50.7 m47.4 m

Gross profit

21.5 m15.4 m10.9 m12.7 m

Gross profit Margin, %

26%20%18%21%

Sales and marketing expense

7.2 m8.5 m6.7 m2.4 m

R&D expense

5.1 m7 m5.6 m3 m

General and administrative expense

11.3 m13 m13 m8.7 m

Operating expense total

23.6 m28.5 m25.2 m14.3 m

Depreciation and amortization

1.1 m1.1 m1 m16 k

EBIT

(3.2 m)(28.5 m)(16.5 m)(1.6 m)

EBIT margin, %

(4%)(37%)(27%)(3%)

Interest income

294 k430 k518 k643 k

Pre tax profit

(2.9 m)(28 m)(15.9 m)(922 k)

Income tax expense

740 k(965 k)307 k604 k

Net Income

(3.5 m)(27 m)(16 m)(1.5 m)

Balance Sheet

Annual

USDFY, 2014FY, 2015FY, 2016FY, 2017

Cash

23.4 m27.6 m16.9 m18.1 m

Accounts Receivable

14.6 m10 m9.6 m12 m

Prepaid Expenses

1.4 m1.5 m1.2 m802 k

Current Assets

89.8 m77.2 m64.2 m62 m

PP&E

417 k2 m1.7 m1.1 m

Goodwill

14.2 m

Total Assets

108 m81.5 m67.2 m64.4 m

Accounts Payable

1.6 m267 k1.1 m504 k

Current Liabilities

10.1 m9.4 m9.3 m7 m

Non-Current Liabilities

2.2 m792 k607 k

Total Liabilities

12.3 m10.1 m9.9 m7.9 m

Common Stock

5 k5 k2 k2 k

Additional Paid-in Capital

262.3 m265.3 m267.4 m267.9 m

Retained Earnings

(159.5 m)(186.5 m)(202.5 m)(204 m)

Total Equity

95.7 m71.3 m57.3 m56.5 m

EPS

(0 )(0.1 )(0.2 )

Financial Leverage

1.1 x1.1 x1.2 x1.1 x

Quarterly

USDQ1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017Q3, 2017Q1, 2018

Cash

16.8 m27.6 m26.6 m22.7 m21 m15.7 m21.8 m19.3 m21.3 m19.7 m

Accounts Receivable

15.4 m13.2 m11.2 m10.5 m9.4 m10.2 m10.2 m9.6 m11.8 m11.7 m

Prepaid Expenses

1.4 m1.2 m1.7 m1.8 m1.6 m1.4 m980 k723 k646 k

Current Assets

89.8 m86.1 m81.3 m73.5 m69 m66 m62 m61.9 m61.8 m60.2 m

PP&E

484 k434 k1.4 m2.1 m2.1 m1.9 m1.6 m1.4 m1.3 m1.1 m

Goodwill

14.2 m

Total Assets

107.8 m89.4 m85.3 m77.7 m72.9 m69.5 m64.8 m64.6 m64.3 m62.5 m

Accounts Payable

728 k935 k569 k1.6 m1.3 m617 k1 m648 k792 k311 k

Current Liabilities

11.5 m9.5 m8.6 m9.4 m10.2 m8.3 m8 m7.7 m7.2 m5.8 m

Non-Current Liabilities

2.2 m817 k782 k537 k512 k487 k598 k576 k477 k

Total Liabilities

13.7 m10.3 m9.4 m9.9 m10.7 m8.8 m8.6 m8.3 m7.7 m6.5 m

Common Stock

5 k5 k5 k5 k6 k6 k2 k2 k2 k

Additional Paid-in Capital

263 m263.8 m264.6 m266 m266.5 m267.1 m267.5 m267.7 m267.7 m268.2 m

Retained Earnings

(161.9 m)(177.5 m)(181.4 m)(190.8 m)(196.9 m)(199 m)(203.8 m)(203.9 m)(203.7 m)(204.8 m)

Total Equity

94 m79.2 m75.9 m67.8 m62.2 m60.7 m56.3 m56.3 m56.6 m55.9 m

EPS

(0 )(0.3 )(0.1 )(0.1 )(0.3 )(0.1 )(0.1 )(0 )0

Financial Leverage

1.1 x1.1 x1.1 x1.1 x1.2 x1.1 x1.2 x1.1 x1.1 x1.1 x

Cash Flow

Annual

USDFY, 2014FY, 2015FY, 2016FY, 2017

Net Income

(3.5 m)(27 m)(16 m)(1.5 m)

Depreciation and Amortization

1.4 m1.4 m1.7 m644 k

Accounts Receivable

(634 k)4.6 m452 k(2.4 m)

Accounts Payable

764 k(1.4 m)818 k(581 k)

Cash From Operating Activities

1.5 m(5.5 m)(11.5 m)(4.2 m)

Purchases of PP&E

(231 k)(1.9 m)(561 k)(63 k)

Cash From Investing Activities

(7.5 m)9.9 m822 k5.2 m

Cash From Financing Activities

1.1 m26 k(42 k)25 k

Net Change in Cash

(4.9 m)4.5 m(10.7 m)987 k

Income Taxes Paid

225 k193 k170 k323 k

Quarterly

USDQ1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017Q3, 2017Q1, 2018

Net Income

(2.4 m)(18 m)(21.9 m)(4.3 m)(10.3 m)(12.5 m)(1.3 m)(1.5 m)(1.2 m)(766 k)

Depreciation and Amortization

361 k713 k1.1 m408 k865 k1.3 m195 k345 k495 k159 k

Accounts Receivable

(748 k)1.5 m3.4 m(447 k)580 k(176 k)(657 k)6 k(2.2 m)236 k

Accounts Payable

(897 k)(690 k)(1.1 m)1.4 m1 m350 k(63 k)(436 k)(292 k)(193 k)

Cash From Operating Activities

(465 k)(1.6 m)(3.6 m)(4.2 m)(7.2 m)(10.6 m)(2.7 m)(1.8 m)(4.1 m)(1.3 m)

Purchases of PP&E

(160 k)(195 k)(1.3 m)(300 k)(457 k)(481 k)(31 k)(34 k)(32 k)(174 k)

Cash From Investing Activities

(6.1 m)5.8 m7 m(804 k)584 k(1.3 m)7.5 m4.1 m8.3 m3 m

Cash From Financing Activities

6 k(13 k)(31 k)(23 k)(27 k)25 k25 k

Net Change in Cash

(6.5 m)4.2 m3.2 m(4.9 m)(6.6 m)(11.9 m)4.9 m2.4 m4.4 m

Income Taxes Paid

77 k109 k149 k66 k94 k132 k36 k67 k85 k47 k

Ratios

USDY, 2018

Financial Leverage

1.1 x
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Operating Metrics

support.com's Patent Applications was reported to be 1 in Mar, 2018.
Nov, 2015Mar, 2018

Agents

1.40 k

Daily Customer Interactions

17 k

Patent Applications

1

Patents Issued

3
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