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Zendesk is a company developing a customer support ticketing system and service software. It offers a family of products, including Support, an integrated customer support tool; Guide, a knowledge base and self-service; Chat, a live chat and messaging product; Talk, a call center software suite; Sell, a sales CRM; and other products bundled into Zendesk Suite and Zendesk Sunshine platform. The company serves financial services, government, healthcare, manufacturing, media, retail, telecommunications, and software industries.