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Aldermore Bank is a retail bank which provides financial services to small and medium-sized businesses. Its services include retail and business savings and asset and invoice finance, as well as commercial and residential mortgages. The Bank offers lending across the following areas: asset finance, invoice finance, SME commercial mortgages, buy-to-let mortgages and residential mortgages. Its lending activity is largely funded by the deposits it receives from business and personal savers. Aldermore has no branch network but serves customers and intermediary partners online, by phone and face to face through its regional offices. It was also the first bank to offer this service and publishes this customer feedback unedited on its website.