PCCW Teleservices is an operating subsidiary of HKT, Hong Kong's premier telecommunications service provider which is majority-owned by PCCW Limited. PCCW Teleservices offers clients world class global contact center and BPO services in all facets of voice and non-voice customer services, technical support, sales, retention, and other business processes. Operating a global network of multi-channel contact centers, PCCW Teleservices provides support in languages covering over half of the world's population. PCCW Teleservices is consistently ranked among the world's leading contact center service providers. With over 10,000 agent positions in Hong Kong, mainland China, the Philippines, the United States, Panama and UK, PCCW Teleservices provides local and multinational companies a wide array of skills to service more than 90 million customer contacts annually.