AnswerIQ

OverviewSuggest Edit

AnswerIQ is an artificial intelligence service in the customer support space. It uses sophisticated algorithms to read and understand all the interactions from past tickets between the customer support agent and the customer. Once implemented, AnswerIQ enables a business to intelligently classify and automatically respond to simple known issues and more importantly assist the agents with the top three recommended responses to complex questions. It works within the existing customer experience systems like Zendesk, Salesforce etc. eliminating the need to learn any new system.
TypePrivate
Founded2017
HQBellevue, US
Websiteansweriq.com

Latest Updates

Employees (est.) (Jan 2020)1(-96%)

Key People/Management at AnswerIQ

Pradeep Rathinam

Pradeep Rathinam

CEO
Prashant Luthra

Prashant Luthra

CTO
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AnswerIQ Office Locations

AnswerIQ has offices in Bellevue and Bengaluru
Bellevue, US (HQ)
10400 NE 4th St
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AnswerIQ Financials and Metrics

Summary Metrics

Founding Date

2017

AnswerIQ total Funding

$5 m

AnswerIQ latest funding size

$5 m

Time since last funding

2 years ago

AnswerIQ investors

AnswerIQ's latest funding round in August 2017 was reported to be $5 m. In total, AnswerIQ has raised $5 m
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AnswerIQ Online and Social Media Presence

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AnswerIQ Blogs

4 Complex CS Processes You Can Automate Using IPA

Intelligent Process Automation (IPA) is transforming the business world with its adoption across industries — from finance to manufacturing, to food to travel. If there’s one thing these industries have in common, it’s a competitive need for high-performance customer service.

Customer Service: What Business Value Can AI and RPA Add For You?

“If you can’t measure it, you can’t improve it.” This historic quote by Peter Drucker, father of modern management, has been well circulated. But the ethos extends beyond business management alone. Ask any professional — from IT managers to marketers, to customer service leaders — and…

The Rise of RPA in Customer Service - Its Impact on the CIO’s Role

The way people buy things has evolved, thanks to the internet. Why drive in traffic all the way to the supermarket, struggle for parking, remember to carry your wallet or purse, and walk down aisle after endless aisle because you don’t know where to find that one little thing you need? T…
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AnswerIQ Frequently Asked Questions

  • When was AnswerIQ founded?

    AnswerIQ was founded in 2017.

  • Who are AnswerIQ key executives?

    AnswerIQ's key executives are Pradeep Rathinam and Prashant Luthra.

  • How many employees does AnswerIQ have?

    AnswerIQ has 1 employees.

  • Who are AnswerIQ competitors?

    Competitors of AnswerIQ include deepsense.io, Dataiku and Yseop.

  • Where is AnswerIQ headquarters?

    AnswerIQ headquarters is located at 10400 NE 4th St, Bellevue.

  • Where are AnswerIQ offices?

    AnswerIQ has offices in Bellevue and Bengaluru.

  • How many offices does AnswerIQ have?

    AnswerIQ has 2 offices.