ServiceNow market cap is $98.3 b, and annual revenue was $4.52 b in FY 2020

ServiceNow Gross profit (Q1, 2021)1.1 B

ServiceNow Gross profit margin (Q1, 2021), %78%

ServiceNow Net income (Q1, 2021)82.4 M

ServiceNow EBIT (Q1, 2021)97 M

ServiceNow Cash, 31-Mar-20211.8 M

ServiceNow EV98.3 B

ServiceNow revenue was $4.52 b in FY, 2020 which is a 30.6% year over year increase from the previous period.

ServiceNow revenue breakdown by business segment: 98.2% from Professional Services and Other and 1.8% from Other

ServiceNow revenue breakdown by geographic segment: 9.5% from Asia Pacific and Other, 25.1% from EMEA and 65.5% from North America

USD | FY, 2018 | FY, 2019 | FY, 2020 |
---|---|---|---|

## Revenue | 2.6b | 3.5b | 4.5b |

| 35% | 33% | 31% |

## Cost of goods sold | 622.7m | 796.6m | 987.1m |

## Gross profit | 2.0b | 2.7b | 3.5b |

| 76% | 77% | 78% |

## Sales and marketing expense | 1.2b | 1.5b | 1.9b |

## R&D expense | 529.5m | 748.4m | 1.0b |

## General and administrative expense | 296.0m | 339.0m | 454.2m |

## Operating expense total | 2.0b | 2.6b | 3.3b |

## EBIT | (42.4m) | 42.1m | 198.9m |

| (2%) | 1% | 4% |

## Interest expense | 52.7m | 58.3m | 32.7m |

## Interest income | 34.6m | 55.4m | 16.9m |

## Pre tax profit | (39.0m) | 67.2m | 149.2m |

## Income tax expense | (12.3m) | (559.5m) | 30.7m |

## Net Income | (26.7m) | 626.7m | 118.5m |

## EPS | (0.1) | 3.2 | 0.6 |

USD | Q1, 2019 | Q2, 2019 | Q3, 2019 | Q1, 2020 | Q2, 2020 | Q3, 2020 | Q1, 2021 |
---|---|---|---|---|---|---|---|

## Revenue | 788.9m | 833.9m | 885.8m | 1.0b | 1.1b | 1.2b | 1.4b |

## Cost of goods sold | 186.3m | 198.1m | 200.8m | 223.4m | 232.9m | 251.7m | 299.0m |

## Gross profit | 602.7m | 635.8m | 685.0m | 823.0m | 837.9m | 900.3m | 1.1b |

| 76% | 76% | 77% | 79% | 78% | 78% | 78% |

## Sales and marketing expense | 361.4m | 393.9m | 363.0m | 441.2m | 426.5m | 453.4m | 524.0m |

## R&D expense | 172.5m | 183.4m | 190.1m | 226.7m | 245.1m | 268.3m | 314.0m |

## General and administrative expense | 84.5m | 85.4m | 75.6m | 105.7m | 104.0m | 109.2m | 126.0m |

## Operating expense total | 618.4m | 662.8m | 628.7m | 773.6m | 775.6m | 830.9m | 964.0m |

## EBIT | (15.7m) | (27.0m) | 56.3m | 49.3m | 62.3m | 69.3m | 97.0m |

| (2%) | (3%) | 6% | 5% | 6% | 6% | 7% |

## Interest expense | 8.2m | 8.3m | 12.8m | 8.6m | 8.5m | 8.0m | 7.0m |

## Interest income | 12.5m | 14.4m | 14.6m | 14.0m | 10.5m | 8.2m | 6.0m |

## Pre tax profit | (11.5m) | (16.3m) | 60.8m | 48.4m | 62.0m | 25.4m | 99.0m |

## Income tax expense | (9.9m) | (5.2m) | 20.2m | 131.0k | 21.3m | 12.6m | 17.0m |

## Net Income | (1.5m) | (11.1m) | 40.6m | 48.2m | 40.8m | 12.9m | 82.4m |

## EPS | (1.0) | (0.1) | 0.2 | 0.2 | 0.2 | 0.1 | 0.4 |

USD | FY, 2018 | FY, 2019 | FY, 2020 |
---|---|---|---|

## Cash | 566.2m | 775.8m | 1.7b |

## Accounts Receivable | 574.8m | 835.3m | 1.0b |

## Prepaid Expenses | 132.9m | 125.5m | 191.5m |

## Current Assets | 2.3b | 2.8b | 4.5b |

## PP&E | 347.2m | 468.1m | 659.6m |

## Goodwill | 148.8m | 156.8m | 240.8m |

## Total Assets | 3.9b | 6.0b | 8.7b |

## Accounts Payable | 30.7m | 53.0m | 34.2m |

## Short-term debt | 52.7m | 72.2m | |

## Current Liabilities | 2.0b | 2.8b | 3.7b |

## Long-term debt | 661.7m | 1.1b | 2.1b |

## Total Debt | 661.7m | 1.1b | 2.1b |

## Total Liabilities | 2.8b | 3.9b | 5.9b |

## Common Stock | 180.0k | 189.0k | 196.0k |

## Additional Paid-in Capital | 2.1b | 2.5b | 3.0b |

## Retained Earnings | (978.8m) | (352.2m) | (233.7m) |

## Total Equity | 1.1b | 2.1b | 2.8b |

## Debt to Equity Ratio | 0.6 x | 0.5 x | 0.8 x |

## Debt to Assets Ratio | 0.2 x | 0.2 x | 0.2 x |

## Financial Leverage | 3.5 x | 2.8 x | 3.1 x |

USD | FY, 2018 | FY, 2019 | FY, 2020 |
---|---|---|---|

## Net Income | (26.7m) | 626.7m | 118.5m |

## Depreciation and Amortization | 149.6m | 252.1m | 336.4m |

## Accounts Receivable | (146.1m) | (259.8m) | (151.4m) |

## Accounts Payable | (4.8m) | 21.4m | (33.6m) |

## Cash From Operating Activities | 811.1m | 1.2b | 1.8b |

## Purchases of PP&E | (224.5m) | (264.9m) | (419.3m) |

## Cash From Investing Activities | (347.4m) | (724.5m) | (1.5b) |

## Long-term Borrowings | (430.6m) | (9.0k) | (1.6b) |

## Cash From Financing Activities | (607.4m) | (301.9m) | 596.6m |

## Net Change in Cash | (159.3m) | 209.5m | 901.4m |

## Income Taxes Paid | 17.5m | 20.5m | 39.2m |

USD | Q1, 2019 | Q2, 2019 | Q3, 2019 | Q1, 2020 | Q2, 2020 | Q3, 2020 | Q1, 2021 |
---|---|---|---|---|---|---|---|

## Net Income | (1.5m) | (12.6m) | 28.0m | 48.2m | 89.0m | 101.9m | 82.4m |

## Depreciation and Amortization | 55.4m | 115.8m | 179.8m | 76.2m | 158.6m | 243.3m | 106.0m |

## Accounts Receivable | 151.1m | 71.4m | 28.3m | 208.8m | 200.0m | 210.3m | 354.0m |

## Accounts Payable | 6.6m | 25.1m | 30.1m | 20.7m | 37.3m | 1.8m | 89.0m |

## Cash From Operating Activities | 360.8m | 604.6m | 814.8m | 491.6m | 859.6m | 1.1b | 727.0m |

## Purchases of PP&E | (47.1m) | (97.0m) | (185.9m) | (83.2m) | (193.7m) | (285.3m) | (107.0m) |

## Cash From Investing Activities | (200.9m) | (403.4m) | (525.7m) | (385.0m) | (628.1m) | (1.3b) | (437.0m) |

## Long-term Borrowings | (2.2m) | (15.7m) | (1.6b) | (28.0m) | |||

## Cash From Financing Activities | (86.4m) | (184.3m) | (225.6m) | (61.0m) | (163.2m) | 800.1m | (124.0m) |

## Net Change in Cash | 74.7m | 18.2m | 57.0m | 34.9m | 63.4m | 573.8m | 148.0m |

## Interest Paid | 15.0m | ||||||

## Income Taxes Paid | 15.9m | 7.0m | 9.9m | 25.4m | 12.0m |

USD | FY, 2018 |
---|---|

## EV/EBIT | -754.7 x |

## EV/CFO | 39.5 x |

## Revenue/Employee | 352.1k |

## Debt/Equity | 0.6 x |

## Debt/Assets | 0.2 x |

## Financial Leverage | 3.5 x |

## P/E Ratio | (1.2k) |

ServiceNow's Backlog was reported to be $5.8b in Q3, 2019. ServiceNow's Enterprise Customers was reported to be 6.9 k in FY, 2020.

FY, 2018 | Q1, 2019 | Q2, 2019 | Q3, 2019 | FY, 2019 | Q1, 2020 | Q2, 2020 | Q3, 2020 | FY, 2020 | Q1, 2021 | |
---|---|---|---|---|---|---|---|---|---|---|

## Billings | $3.09 b | $857.53 m | $871.02 m | $915.22 m | $4 b | $1.1 b | $1.08 b | $1.14 b | $1.44 b | $5.23 b |

## Backlog | $5.1 b | $5.2 b | $5.6 b | $5.8 b | ||||||

## Remaining Performance Obligations | $4.9 b | $5.1 b | $5.4 b | $5.6 b | $6.6 b | $6.6 b | $7 b | $7.3 b | $8.9 b | $8.8 b |

## Enterprise Customers | 5.4 k | 6.2 k | 6.9 k | |||||||

## $1m+ Enterprise Customers | 678 | 717 | 766 | 809 | 892 | 933 | 964 | 1.01 k | 1.09 k | 1.15 k |

## Enterprise Customers (G2K) | 883 |

Y, 2020 | Y, 2019 | Y, 2018 | |
---|---|---|---|

Male (Non-Tech), percent | 16.4% | 16.6% | 13.8% |

Female (Non-Tech), percent | 8.6% | 8.4% | 6.2% |

Male, percent | 17.7% | 17.8% | 14.6% |

Female (Leadership), percent | 6.9% | 7% | 5.1% |

Female (Tech), percent | 5.7% | 5.7% | |

Male (Tech), percent | 19.3% | 19.3% | 15.6% |

Male (Leadership), percent | 18.1% | 17.9% | 14.9% |

Female, percent | 7.3% | 7.3% | 5.4% |

Other | 4.4% |

- Source: www.servicenow.com

Y, 2020 | Y, 2019 | Y, 2018 | |
---|---|---|---|

Asian (USA), percent | 32.2% | 52.4% | 52.9% |

Hispanic / Latino (USA), percent | 6.2% | 5.5% | 5.7% |

White (USA), percent | 55.8% | 38.2% | 37.8% |

Other | 5.8% | 3.9% | 3.6% |

- Source: www.servicenow.com