Returnly

OverviewSuggest Edit

Returnly is a Fintech platform that lets merchants offer shoppers a seamless online product returns experience. Eligible shoppers get an Instant Refund they can use to buy again at that store immediately, turning product returns into repurchases. The Company guarantees all purchases made with Instant Refunds and settles directly in real-time with merchants. With Returnly, merchants achieve amazing return-to-repurchase conversion rates and improve the overall shopping experience. The Company provides incremental sales and free cash-flow to grow their business. We also take care of all the the reverse logistics headaches merchants don't want to deal with, like labeling, shipping, tracking packages and processing returns.

TypePrivate
Founded2014
HQSan Francisco, USMap
Websitereturnly.com
Employee Ratings4.3More
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Latest Updates

Employees (est.) (Sept 2020)68(+7%)
Cybersecurity ratingAMore

Key People/Management at Returnly

Ariel Poler

Ariel Poler

Board Member

Returnly Office Locations

Returnly has offices in San Francisco, Chicago and Madrid
San Francisco, US (HQ)
Providian Financial Building, 201 Mission St, San Francisco
Chicago, US
200 N LaSalle St
Madrid, ES
Calle de Larra, 12
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Returnly Financials and Metrics

Summary Metrics

Founding Date

2014

Returnly total Funding

$30.2 m

Returnly latest funding size

$19 m

Time since last funding

a year ago

Returnly investors

Index Ventures, SV Angel, Max Levchin, Jeff Fluhr, Ariel Poler, Novel TMT Ventures, Social Capital, Inception Capital, SGH CAPITAL, FJ Labs, CoVenture, Mundi Ventures, InReach Ventures, Eduardo Vilar, TheVentureCity, Craft Ventures, The Venture City, Bonsai Partners
Returnly's latest funding round in April 2019 was reported to be $19 m. In total, Returnly has raised $30.2 m
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Returnly Cybersecurity Score

Cybersecurity ratingPremium dataset

A

91/100

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Returnly Online and Social Media Presence

Returnly's Trends

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Returnly News and Updates

January 30, 2019

Returnly raises $8 million to streamline customer returns

San Francisco-based post-purchase payments company Returnly has raised $8 million in series A funding and secured a $300 million credit facility.

Returnly Blogs

January 18, 2020

Bloomberg Interviews Returnly’s CEO: Using tech to exceed modern shoppers’ instant expectations

As part of the ongoing series, Retail Transformed, Bloomberg Technology host Taylor Riggs, sat down with Returnly CEO, Eduardo Vilar, to discuss how tech can help with the returns process. During the interview, Eduardo discusses the health of e-commerce, what’s “broken” with traditional …
January 13, 2020

Four strategies DTC brands must revisit to succeed without Amazon

If you run a direct-to-consumer (DTC) e-commerce operation, you’ll inevitably ask yourself, “Do I need to sell on Amazon?” And why wouldn’t you? Amazon is a huge player—but they’re certainly not the only option for retailers looking for an online storefront. In fact, as Stephen McBride p…
November 18, 2019

The Silver Lining of Holiday Returns

Retailers work year-round to ensure a successful peak season and drive the biggest spike they can. But as sure as night follows day, a spike in sales causes something else too: more returns.
November 05, 2019

7 tips to help you prepare for holiday ecommerce returns—and meet shopper expectations

O.k., I admit it—when it comes to holiday shopping, I’m the worst. While I do love giving gifts, making thoughtful, well-planned purchasing decisions is just not my thing. Sadly, what I am exceptionally skilled at—where my holiday retail “superpowers” shine through—is being able to secur…
October 25, 2019

FinTech to the rescue: Expand globally. Deliver simplified, localized return experiences.

Let’s face it, most of us have certain expectations when it comes to shopping online. We want easy-to-navigate, engaging, and transparent experiences. From browsing inventory, customizing orders, and understanding pricing to selecting payment and shipping options at checkout, we expect t…
September 20, 2019

Why a Successful Holiday Season Starts With Returns

Changing return policies can help boost sales and improve the consumer's experience with a brand. While consumers don’t start thinking about their holiday shopping list until November, retailers have been hard at work gearing up for the hectic months ahead. So much planning and investme…
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 Returnly Frequently Asked Questions

  • When was Returnly founded?

    Returnly was founded in 2014.

  • Who are Returnly key executives?

    Returnly's key executives are Ariel Poler.

  • How many employees does Returnly have?

    Returnly has 68 employees.

  • Who are Returnly competitors?

    Competitors of Returnly include Bullion Exchange, Global-e and PChome Online.

  • Where is Returnly headquarters?

    Returnly headquarters is located at Providian Financial Building, 201 Mission St, San Francisco, San Francisco.

  • Where are Returnly offices?

    Returnly has offices in San Francisco, Chicago and Madrid.

  • How many offices does Returnly have?

    Returnly has 3 offices.