Recognized as a 2014 Top Small & Medium Employer in Canada, ResponseTek is the leader in enterprise customer experience management software solutions. World market leaders in finance, telecommunications and retail – including 14 of the world’s top telcos, and Bloomberg’s top ranked bank – trust ResponseTek to drive millions of customer interactions every week. The ResponseTek Listening Platform™ eliminates silos of information by integrating customer experience data and reporting throughout the entire organization to improve customer satisfaction. Founded in 1999, ResponseTek is headquartered in Vancouver, Canada and operates in over 30 countries throughout North America, Europe and Asia.

Company Growth (employees)
Vancouver, CA
Size (employees)
161 (est)
ResponseTek was founded in 1999 and is headquartered in Vancouver, CA

Key People/Management at ResponseTek

Syed Hasan

Syed Hasan

Norman Wong

Norman Wong

Chris Randall

Chris Randall

VP, Client Services
Gord Elder

Gord Elder

Co - Founder & VP, Products

ResponseTek Office Locations

ResponseTek has offices in Vancouver, Toronto, Sahibzada Ajit Singh Nagar, London and in 2 other locations
Vancouver, CA (HQ)
863-409 Granville Street
Toronto, CA
600 15 Toronto St
Sydney, AU
309 Kent St
London, GB
21 Millbank
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ResponseTek Financials and Metrics

Summary Metrics

Founding Date


Total Funding

$6 m

Latest funding size

$6 m

Time since last funding

about 4 years


ResponseTek's latest funding round in January 2014 was reported to be $6 m. In total, ResponseTek has raised $6 m

ResponseTek's Web-traffic and Trends

ResponseTek Online and Social Media Presence

ResponseTek Company Life and Culture

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