OpinionLab is the global leader in omnichannel Voice of Customer (VoC) feedback solutions, serving a prestigious client list that includes nearly half of Fortune 50 organizations such as Walmart, Bank of America, Ford Motor Company, and many more. With patented real-time listening technology for every brand touch point, this pioneering VoC platform invites consumers to share input in their own words, at anytime, from anywhere, helping organizations collect, understand, and leverage both structured and unstructured customer data. For over a decade, hundreds of the world’s leading brands have looked to the familiar [+] feedback symbol to better acquire, engage, and retain customers through an approach so streamlined it’s groundbreaking: listen always, listen everywhere. The result is actionable customer insight that sparks foundational improvement to companies’ products, people, and brands. OpinionLab, Inc. was founded in 1999 and is based in Highland Park, Illinois.
Company Growth (employees)
Chicago, US
Size (employees)
137 (est)+4%
OpinionLab was founded in 1999 and is headquartered in Chicago, US

Key People at OpinionLab

Sean Fallon

Sean Fallon

Rick Blair

Rick Blair

Rand Nickerson

Rand Nickerson

Chairman & Chief Strategy Officer
Mark Treschl

Mark Treschl

President & CTO

OpinionLab Office Locations

OpinionLab has offices in Chicago, Wilmington
Chicago, US (HQ)
549 W. Randolph
Wilmington, US
301 Government Center Dr

OpinionLab Metrics

Summary Metrics

Founding Date


Total Funding

$15 m

Latest funding size

$15 m

Time since last funding

about 4 years


OpinionLab's latest funding round in March 2013 was reported to be $15 m. In total, OpinionLab has raised $15 m

OpinionLab Online Presence

OpinionLab Company Life

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