NICE inContact Competitors and Similar CompaniesClear all

NICE inContact's competitors and similar companies include Odigo, Talkdesk, Five9 and Avaya.
NICE inContact
NICE inContact
NICE inContact is a company developing cloud contact center software.
Odigo
Odigo
Odigo is a provider of cloud-based contact center solutions.
Talkdesk
Talkdesk
Talkdesk is a company that develops a cloud contact center platform.
Five9
Five9
Five9 is a company that develops cloud contact center software.
Avaya
Avaya
Avaya Holdings is a company that specializes in digital communications products, solutions, and services.
Founding Date
Founding Date
1997
Founding Date
1986
Founding Date
2011
Founding Date
2001
Founding Date
2000
Type
Type
Subsidiary
Type
Private
Type
Private
Type
Public
Type
Private
Tags
Locations
Locations
Sandy, US HQ
North Sydney, AU
Taguig, PH
London, GB
Locations
Boulogne-Billancourt, FR HQ
Brussel, BE
Amsterdam, NL
Madrid, ES
London, GB
Locations
Palo Alto, US HQ
Docklands, AU
Paris, FR
Porto, PT
Singapore, SG
London, GB
Locations
San Ramon, US HQ
Melbourne, AU
São Paulo, BR
Toronto, CA
Munich, DE
Amsterdam, NL
Mandaluyong, PH
see more
Locations
Morristown, US HQ
Buenos Aires, AR
Canberra, AU
Melbourne, AU
North Ryde, AU
North Ryde, AU
Wien, AT
see more
Employees
Employees
1,360
Employees
672
Employees
1,274
Employees
2,38011% increase
Employees
6,33811% decrease
Valuation ($)
Valuation ($)
N/A
Valuation ($)
N/A
Valuation ($)
10.5 b
Valuation ($)
2.2 b
Valuation ($)
N/A

Financial

Revenue (est.)
Revenue (est.)
N/A
Revenue (est.)
€160.7m (FY, 2021)
Revenue (est.)
N/A
Revenue (est.)
$910.5m (FY, 2023)
Revenue (est.)
$2.5b (FY, 2022)
Cost of goods
Cost of goods
N/A
Cost of goods
€139.2m (FY, 2021)
Cost of goods
N/A
Cost of goods
$432.7m (FY, 2023)
Cost of goods
$1.3b (FY, 2022)
Gross profit
Gross profit
N/A
Gross profit
€21.5m (FY, 2021)
Gross profit
N/A
Gross profit
$477.8m (FY, 2023)
Gross profit
$1.2b (FY, 2022)
Net income
Net income
N/A
Net income
(€4.4m) (FY, 2021)
Net income
N/A
Net income
($81.8m) (FY, 2023)
Net income
($2.1b) (FY, 2022)

Operating

Products
Products
26 (Mar, 2021)
Products
8 (Mar, 2023)
Products
N/A
Products
N/A
Products
N/A
Trademarks (US)
Trademarks (US)
N/A
Trademarks (US)
N/A
Trademarks (US)
4 (Jan, 2024)
Trademarks (US)
3 (FY, 2022)
Trademarks (US)
N/A

Funding

Latest funding round
Latest funding round
N/A
Latest funding round
N/A
Latest funding round
$ 230m (over 3 years ago)
Latest funding round
N/A
Latest funding round
$ 100m (about 22 years ago)
Total funding raised
Total funding raised
$ 35.3m
Total funding raised
N/A
Total funding raised
$ 497.5m
Total funding raised
$ 84.1m
Total funding raised
$ 100m
For sources of this data, please see the company profile

View Company Profiles

Odigo
HQ
Boulogne-Billancourt, FR
Employees
672

Odigo is a provider of cloud-based contact center solutions.

View company
Talkdesk
HQ
Palo Alto, US
Employees
1,274

Talkdesk is a company that develops a cloud contact center platform.

View company
Five9
HQ
San Ramon, US
Employees
2,380↑ 11% increase

Five9 is a company that develops cloud contact center software.

View company
Avaya
HQ
Morristown, US
Employees
6,338↓ 11% decrease

Avaya Holdings is a company that specializes in digital communications products, solutions, and services.

View company