NICE inContact Competitors and Similar CompaniesClear all

NICE inContact's competitors and similar companies include Enghouse Interactive, Talkdesk, Five9, Avaya and Genesys Cloud Services.
NICE inContact
NICE inContact
NICE inContact is a company developing cloud contact center software.
Enghouse Interactive
Enghouse Interactive
Enghouse Interactive is a company that provides contact center software solutions (CCaaS).
Talkdesk
Talkdesk
Talkdesk is a company developing a cloud contact center platform.
Five9
Five9
Five9 is a provider of intelligent cloud software for contact centers.
Avaya
Avaya
Avaya Holdings is a company that specializes in digital communications products, solutions, and services.
Genesys Cloud Services
Genesys Cloud Services
Genesys Cloud Services is a company that provides cloud customer experience and contact center solutions.
Founding Date
Founding Date
1997
Founding Date
1984
Founding Date
2011
Founding Date
2001
Founding Date
2000
Founding Date
1990
Type
Type
Subsidiary
Type
Subsidiary
Type
Private
Type
Public
Type
Private
Type
Private
Tags
Locations
Locations
Sandy, US HQ
North Sydney, AU
Taguig, PH
London, GB
Locations
Markham, CA HQ
Melbourne, AU
Sydney, AU
Temse, BE
Ballerup, DK
Nantes, FR
Paris, FR
see more
Locations
San Francisco, US HQ
Docklands, AU
Paris, FR
Porto, PT
Singapore, SG
London, GB
Locations
San Ramon, US HQ
Melbourne, AU
São Paulo, BR
Toronto, CA
Munich, DE
Amsterdam, NL
Mandaluyong, PH
see more
Locations
Morristown, US HQ
Buenos Aires, AR
Canberra, AU
Melbourne, AU
North Ryde, AU
North Ryde, AU
Wien, AT
see more
Locations
Menlo Park, US HQ
Buenos Aires, AR
Brisbane, AU
Canberra, AU
Melbourne, AU
Sydney, AU
Zaventem, BE
see more
Employees
Employees
1,360
Employees
646
Employees
2,000
Employees
2,38011% increase
Employees
13,481
Employees
7,870
Valuation ($)
Valuation ($)
N/A
Valuation ($)
N/A
Valuation ($)
10.5 b
Valuation ($)
4 b
Valuation ($)
N/A
Valuation ($)
N/A
Twitter followers
Twitter followers
101
Twitter followers
2.6 k
Twitter followers
7.3 k
Twitter followers
14.4 k
Twitter followers
38.7 k
Twitter followers
33.3 k
Number of tweets (last 30 days)
Number of tweets (last 30 days)
N/A
Number of tweets (last 30 days)
22
Number of tweets (last 30 days)
22
Number of tweets (last 30 days)
520
Number of tweets (last 30 days)
336
Number of tweets (last 30 days)
99
Average likes per tweet (last 30 days)
Average likes per tweet (last 30 days)
N/A
Average likes per tweet (last 30 days)
1.6
Average likes per tweet (last 30 days)
1.6
Average likes per tweet (last 30 days)
1.7
Average likes per tweet (last 30 days)
3
Average likes per tweet (last 30 days)
4.9
Percentage of tweets with engagement (last 30 days)
Percentage of tweets with engagement (last 30 days)
N/A
Percentage of tweets with engagement (last 30 days)
95.45%
Percentage of tweets with engagement (last 30 days)
72.73%
Percentage of tweets with engagement (last 30 days)
84.62%
Percentage of tweets with engagement (last 30 days)
94.05%
Percentage of tweets with engagement (last 30 days)
85.86%

Financial

Revenue (est.)
Revenue (est.)
N/A
Revenue (est.)
N/A
Revenue (est.)
N/A
Revenue (est.)
$910.5m (FY, 2023)
Revenue (est.)
$2.5b (FY, 2022)
Revenue (est.)
$2b (Y, 2023)
Cost of goods
Cost of goods
N/A
Cost of goods
N/A
Cost of goods
N/A
Cost of goods
$432.7m (FY, 2023)
Cost of goods
$1.3b (FY, 2022)
Cost of goods
N/A
Gross profit
Gross profit
N/A
Gross profit
N/A
Gross profit
N/A
Gross profit
$477.8m (FY, 2023)
Gross profit
$1.2b (FY, 2022)
Gross profit
N/A
Net income
Net income
N/A
Net income
N/A
Net income
N/A
Net income
($81.8m) (FY, 2023)
Net income
($2.1b) (FY, 2022)
Net income
N/A

Operating

Products
Products
26 (Mar, 2021)
Products
N/A
Products
N/A
Products
N/A
Products
N/A
Products
4 (Jun, 2023)
Trademarks (US)
Trademarks (US)
N/A
Trademarks (US)
N/A
Trademarks (US)
4 (Jan, 2024)
Trademarks (US)
3 (FY, 2022)
Trademarks (US)
N/A
Trademarks (US)
N/A

Funding

Latest funding round
Latest funding round
N/A
Latest funding round
N/A
Latest funding round
$ 230m (almost 3 years ago)
Latest funding round
N/A
Latest funding round
$ 100m (over 21 years ago)
Latest funding round
$ 900m (almost 8 years ago)
Total funding raised
Total funding raised
$ 35.3m
Total funding raised
N/A
Total funding raised
$ 497.5m
Total funding raised
$ 84.1m
Total funding raised
$ 100m
Total funding raised
$ 900m
For sources of this data, please see the company profile

View Company Profiles

Enghouse Interactive
HQ
Markham, CA

Enghouse Interactive is a company that provides contact center software solutions (CCaaS).

View company
Talkdesk
HQ
San Francisco, US
Employees
2,000

Talkdesk is a company developing a cloud contact center platform.

View company
Five9
HQ
San Ramon, US
Employees
2,380↑ 11% increase

Five9 is a provider of intelligent cloud software for contact centers.

View company
Avaya
HQ
Morristown, US
Employees
13,481

Avaya Holdings is a company that specializes in digital communications products, solutions, and services.

View company