OverviewSuggest Edit

msg.ai is a developer of an artificial intelligence messaging platform designed to unlock the power of one-to-one relationships across the entire customer journey. The Company's artificial intelligence messaging platform offers a machine learning messaging application for marketing, commerce and customer service, enabling businesses to contextually engage and build relationships with their customers by analyzing trending topics, conversation sentiment and other factors. It serves leading brands across many industries, including CPG, retail, telecom, travel, automotive, sports/entertainment and media.
TypePrivate
Founded2014
HQSan Francisco, CA, US
Websitemsg.ai
Employee Ratings3.9
Overall CultureC

Latest Updates

Employees (est.) (Jun 2020)76(-1%)
Cybersecurity ratingBMore

Key People/Management at msg.ai

Puneet Mehta

Puneet Mehta

CEO & Founder
Dan Greene

Dan Greene

Chief Revenue Officer
Shobhit Agrawal

Shobhit Agrawal

Director of Engineering
Alexandra Parnass

Alexandra Parnass

Head of People
Jayakumar Gopalan

Jayakumar Gopalan

VP of Technology
Valerie Bartley

Valerie Bartley

Head of Brand Partnerships
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msg.ai Office Locations

msg.ai has an office in San Francisco
San Francisco, CA, US (HQ)
San Francisco
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msg.ai Financials and Metrics

Summary Metrics

Founding Date

2014

msg.ai total Funding

$7.3 m

msg.ai latest funding size

$4.70 m

Time since last funding

4 years ago

msg.ai investors

msg.ai's latest funding round in March 2017 was reported to be $4.7 m. In total, msg.ai has raised $7.3 m
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Human Capital Metrics

Embed Graph
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msg.ai Cybersecurity Score

Cybersecurity ratingPremium dataset

B

87/100

SecurityScorecard logo

msg.ai Online and Social Media Presence

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msg.ai Company Culture

  • Overall Culture

    C

    71/100

  • CEO Rating

    A+

    88/100

  • Compensation

    B-

    74/100

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msg.ai Blogs

eCommerce KPIs: A Quick Start Guide

What Are KPIs for eCommerce? Key performance indicators (KPIs) are metrics that can help you track and assess certain aspects of your business. KPIs are [...] The post eCommerce KPIs: A Quick Start Guide appeared first on Netomi.

Ebook: How Conversational AI Is Rewriting the Rules for Fintech Customer Experience

Fintech companies are only getting half of the Customer Experience right. Fintechs have deftly unbundled traditional financial services into a growing variety of laser-focused and [...] The post Ebook: How Conversational AI Is Rewriting the Rules for Fintech Customer Experience appeared first on Net…

The 10 Best Banking Chatbots (And How Your Financial Institution Can Use Them, Too)

Banks and credit unions are deploying AI-powered chatbots to modernize the customer experience and remove friction from everyday banking. These banking chatbots, or AI virtual [...] The post The 10 Best Banking Chatbots (And How Your Financial Institution Can Use Them, Too) appeared first on Netomi.

Gaming Industry: A Full Look at the Latest Gaming CX Industry Trends for 2021

We’re excited to announce the launch of our latest Customer Service Benchmark Report! In this edition, we’ve dug in deep into the highly competitive gaming [...] The post Gaming Industry: A Full Look at the Latest Gaming CX Industry Trends for 2021 appeared first on Netomi.

Need A Web Design Professional? Options To Find The Right Fit For Your Business

Web design can be a tough position to fill as there are plenty of designers but they differ vastly in their expertise. The right web… The post Need A Web Design Professional? Options To Find The Right Fit For Your Business appeared first on Best Blog Themes.

8 Ways SEO Firms in the USA can Help Businesses during COVID-19

COVID-19 has caused an unfavorable domino effect on the global economy. The USA, the world’s economic leader, suffered a major backlash following the rapid increase… The post 8 Ways SEO Firms in the USA can Help Businesses during COVID-19 appeared first on Best Blog Themes.
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msg.ai Frequently Asked Questions

  • When was msg.ai founded?

    msg.ai was founded in 2014.

  • Who are msg.ai key executives?

    msg.ai's key executives are Puneet Mehta, Dan Greene and Shobhit Agrawal.

  • How many employees does msg.ai have?

    msg.ai has 76 employees.

  • Who are msg.ai competitors?

    Competitors of msg.ai include Ethereum, Clarabridge and Bold360.

  • Where is msg.ai headquarters?

    msg.ai headquarters is located at San Francisco, San Francisco.

  • Where are msg.ai offices?

    msg.ai has an office in San Francisco.

  • How many offices does msg.ai have?

    msg.ai has 1 office.