OverviewSuggest Edit

msg.ai is a developer of an artificial intelligence messaging platform designed to unlock the power of one-to-one relationships across the entire customer journey. The Company's artificial intelligence messaging platform offers a machine learning messaging application for marketing, commerce and customer service, enabling businesses to contextually engage and build relationships with their customers by analyzing trending topics, conversation sentiment and other factors. It serves leading brands across many industries, including CPG, retail, telecom, travel, automotive, sports/entertainment and media.
TypePrivate
Founded2014
HQSan Francisco, CA, US
Websitemsg.ai
Employee Ratings3.7
Overall CultureC

Latest Updates

Employees (est.) (Jun 2020)76(-1%)
Cybersecurity ratingBMore

Key People/Management at msg.ai

Puneet Mehta

Puneet Mehta

CEO & Founder
Dan Greene

Dan Greene

Chief Revenue Officer
Shobhit Agrawal

Shobhit Agrawal

Director of Engineering
Alexandra Parnass

Alexandra Parnass

Head of People
Jayakumar Gopalan

Jayakumar Gopalan

VP of Technology
Valerie Bartley

Valerie Bartley

Head of Brand Partnerships
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msg.ai Office Locations

msg.ai has an office in San Francisco
San Francisco, CA, US (HQ)
San Francisco
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msg.ai Financials and Metrics

Summary Metrics

Founding Date

2014

msg.ai total Funding

$7.3 m

msg.ai latest funding size

$4.7 m

Time since last funding

4 years ago

msg.ai investors

msg.ai's latest funding round in March 2017 was reported to be $4.7 m. In total, msg.ai has raised $7.3 m
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Human Capital Metrics

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msg.ai Cybersecurity Score

Cybersecurity ratingPremium dataset

B

87/100

SecurityScorecard logo

msg.ai Online and Social Media Presence

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msg.ai Company Culture

  • Overall Culture

    C

    71/100

  • CEO Rating

    A+

    88/100

  • Compensation

    C+

    74/100

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msg.ai Blogs

How do you calculate ROI for an AI chatbot and email bot?

How to know if your company would benefit from adopting AI  Considering creating an AI chatbot or email bot for customer service? Calculating chatbot ROI [...] The post How do you calculate ROI for an AI chatbot and email bot? appeared first on Netomi.

Customer Experience: Everything You Need to Know About CX

Customer experience (CX) is one of the biggest buzzwords in the business world today. With 2/3 of companies competing on customer experience1, up from just [...] The post Customer Experience: Everything You Need to Know About CX appeared first on Netomi.

The 7 Best Ecommerce Chatbot Solutions and What Makes Ecommerce Bots Succeed

From product recommendations to one-on-one personal shopping and customer support to order management, the use cases for ecommerce chatbot solutions are endless. This is why [...] The post The 7 Best Ecommerce Chatbot Solutions and What Makes Ecommerce Bots Succeed appeared first on Netomi.

New Research Report: How do the world’s largest travel companies deliver customer support?

We’re thrilled to announce the launch of our latest Customer Service Benchmark Report! In this version, we’re digging deep into how 3,000 of the world’s [...] The post New Research Report: How do the world’s largest travel companies deliver customer support? appeared first on Netomi.

Enable and Disable Developer Options On Your Android

One of the advantages of Android devices over iOS for sure is developer options. Since the Android system is more open, the developers are freer… The post Enable and Disable Developer Options On Your Android appeared first on Best Blog Themes.

42 Customer Service Statistics You Need To Know (Updated For 2021)

Customer service is becoming a critical driver of how a company is perceived, what drives consumer loyalty and determining where they open their wallets. Companies [...] The post 42 Customer Service Statistics You Need To Know (Updated For 2021) appeared first on Netomi.
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msg.ai Frequently Asked Questions

  • When was msg.ai founded?

    msg.ai was founded in 2014.

  • Who are msg.ai key executives?

    msg.ai's key executives are Puneet Mehta, Dan Greene and Shobhit Agrawal.

  • How many employees does msg.ai have?

    msg.ai has 76 employees.

  • Who are msg.ai competitors?

    Competitors of msg.ai include Ethereum, Clarabridge and Bold360.

  • Where is msg.ai headquarters?

    msg.ai headquarters is located at San Francisco, San Francisco.

  • Where are msg.ai offices?

    msg.ai has an office in San Francisco.

  • How many offices does msg.ai have?

    msg.ai has 1 office.