Mattersight Corporation

Mattersight's mission is to help brands have more effective and effortless conversations with their customers. Using a suite of innovative personality-based software applications, Mattersight can analyze and predict customer behavior based on the language exchanged during service and sales interactions. This insight can then facilitate real-time connections between customers and the agents best capable of handling their needs. Mattersight's patented stack of SaaS applications has influenced hundreds of millions of shorter, more satisfying customer interactions. Organizations across the Financial Services, Healthcare, and Telco industries rely on Mattersight to drive customer retention, employee engagement, and operating efficiency. Research documents the average return on investment for these organizations is 344%.
Company Growth (employees)
Chicago, US
Size (employees)
241 (est)
Mattersight Corporation is headquartered in Chicago, US

Mattersight Corporation Office Locations

Mattersight Corporation has offices in Chicago, Austin and Edina
Chicago, US (HQ)
3100 200 W Madison St
Edina, US
210 7700 France Ave S
Austin, US
100 3801 S Capital Of Texas Hwy

Mattersight Corporation Data and Metrics

Mattersight Corporation Financial Metrics

Mattersight Corporation's revenue was reported to be $42.1 m in FY, 2016 which is a 5% increase from the previous period.
Numbers are in $, USD

Revenue (FY, 2016)

42.1 m

Revenue growth (FY, 2015 - FY, 2016), %


Net income (FY, 2016)

(21 m)

EBIT (FY, 2016)

(18.8 m)

Market capitalization (26-May-2017)

87.6 m

Closing share price (26-May-2017)


Cash (31-Dec-2016)

12.5 m
Mattersight Corporation's current market capitalization is $87.6 m.
Numbers are in $, USDFY, 2013FY, 2014FY, 2015FY, 2016


34.5 m30.3 m39.9 m42.1 m

Revenue growth, %


Cost of goods sold

10.8 m9.3 m

Gross profit

23.7 m21 m

Gross profit Margin, %


Operating expense total

45.3 m43.3 m55 m60.9 m


(10.8 m)(13 m)(15.1 m)(18.8 m)

EBIT margin, %


Pre tax profit

(11.4 m)(14.2 m)(15.6 m)(20.9 m)

Income tax expense

244 k(23 k)(38 k)(50 k)

Net Income

(11.2 m)(14.2 m)(15.7 m)(21 m)
Numbers are in $, USDFY, 2013FY, 2014FY, 2015FY, 2016


13.4 m14.2 m15.4 m12.5 m

Accounts Receivable


Current Assets

19.8 m22.4 m25.1 m25.8 m


972 k972 k972 k972 k

Total Assets

30.7 m32.1 m40.4 m45.6 m

Accounts Payable

752 k1.2 m1.2 m1.8 m

Current Liabilities

13.9 m15.5 m14 m15.1 m

Additional Paid-in Capital

228 m243.3 m264.2 m264.2 m

Retained Earnings

(212.2 m)(226.4 m)(242.1 m)(263.1 m)

Total Equity

4 m4.2 m9.1 m

Financial Leverage

7.8 x7.6 x4.4 x
Numbers are in $, USDFY, 2013FY, 2014FY, 2015FY, 2016

Net Income

(11.2 m)(14.2 m)(15.7 m)(21 m)

Depreciation and Amortization

3.5 m106 k492 k468 k

Accounts Receivable


Accounts Payable

(29 k)352 k(29 k)375 k

Cash From Operating Activities

1.6 m(6.9 m)(6.4 m)(17.8 m)

Capital Expenditures

(766 k)(4.9 m)(3.7 m)

Cash From Investing Activities

(1.5 m)(1 m)(5.8 m)(4.1 m)

Cash From Financing Activities

(1.1 m)13.4 m19 m

Interest Paid

403 k266 k314 k1.3 m

Free Cash Flow

(6.2 m)(1.5 m)(14.1 m)

Mattersight Corporation Operating Metrics

FY, 2016

Patents (US)


Patents (foreign)


Patent Applications


Mattersight Corporation Market Value History

Mattersight Corporation Online and Social Media Presence

Mattersight Corporation News and Updates

Mattersight Corporation Company Life and Culture

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