Mattersight Corporation

Mattersight's mission is to help brands have more effective and effortless conversations with their customers. Using a suite of innovative personality-based software applications, Mattersight can analyze and predict customer behavior based on the language exchanged during service and sales interactions. This insight can then facilitate real-time connections between customers and the agents best capable of handling their needs. Mattersight's patented stack of SaaS applications has influenced hundreds of millions of shorter, more satisfying customer interactions. Organizations across the Financial Services, Healthcare, and Telco industries rely on Mattersight to drive customer retention, employee engagement, and operating efficiency. Research documents the average return on investment for these organizations is 344%.
Company Growth (employees)
Chicago, US
Size (employees)
265 (est)+10%
Mattersight Corporation is headquartered in Chicago, US

Mattersight Corporation Office Locations

Mattersight Corporation has offices in Chicago, Austin and Edina
Chicago, US (HQ)
3100 200 W Madison St
Austin, US
100 3801 S Capital of Texas Hwy
Edina, US
210 7700 France Ave S
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Mattersight Corporation Financials and Metrics

Mattersight Corporation Financials

Mattersight Corporation's revenue was reported to be $42.1 m in FY, 2016

Revenue (Q2, 2017)

10.6 m

Net income (Q2, 2017)

(6.8 m)

EBIT (Q2, 2017)

(4.2 m)

Market capitalization (22-Dec-2017)

78.7 m

Cash (30-Jun-2017)

7.1 m


85.2 m
Mattersight Corporation's current market capitalization is $78.7 m.
USDFY, 2013FY, 2014FY, 2015FY, 2016


34.5 m30.3 m39.9 m42.1 m

Revenue growth, %


Cost of goods sold

10.8 m9.3 m

Gross profit

23.7 m21 m
USDQ3, 2013Q1, 2014Q2, 2014Q3, 2014Q1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017


8.7 m7 m7.3 m7.7 m9.3 m9.7 m10.5 m10.1 m9.1 m10.4 m11 m10.6 m

Cost of goods sold

2.9 m2.2 m2.3 m2.4 m

Gross profit

5.8 m4.8 m5.1 m5.3 m

Gross profit Margin, %

USDFY, 2013FY, 2014FY, 2015FY, 2016


13.4 m14.2 m15.4 m12.5 m

Current Assets

19.8 m22.4 m25.1 m25.8 m


972 k972 k972 k972 k

Total Assets

30.7 m32.1 m40.4 m45.6 m
USDQ3, 2013Q1, 2014Q2, 2014Q3, 2014Q1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017


13.7 m8.1 m13 m18.3 m14.8 m13.5 m21.1 m24.5 m15.4 m14.7 m22.5 m7.1 m

Current Assets

20.3 m15.2 m20.2 m25.3 m24.9 m25.1 m30.4 m36.9 m27 m26.8 m37.8 m20.2 m


972 k972 k972 k972 k972 k972 k972 k972 k972 k972 k972 k972 k

Total Assets

31.7 m25.9 m30.6 m35.1 m37.7 m40 m45.3 m52.2 m42.7 m47.1 m58.5 m40.6 m
USDFY, 2013FY, 2014FY, 2015FY, 2016

Net Income

(11.2 m)(14.2 m)(15.7 m)(21 m)

Depreciation and Amortization

3.5 m106 k492 k468 k

Accounts Payable

(29 k)352 k(29 k)375 k

Cash From Operating Activities

1.6 m(6.9 m)(6.4 m)(17.8 m)
USDQ3, 2013Q1, 2014Q2, 2014Q3, 2014Q1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017

Net Income

(2.6 m)(4 m)(3.3 m)(4.2 m)(3.8 m)(3.6 m)(3.9 m)(5.8 m)(12 m)(17.9 m)(5 m)(11.8 m)

Depreciation and Amortization

950 k743 k737 k792 k995 k1.1 m1.2 m1.4 m2.8 m4.3 m1.5 m3.3 m

Accounts Payable

1.2 m1 m1.9 m2.5 m2 m(73 k)377 k287 k(142 k)(303 k)

Cash From Operating Activities

(5.4 m)(10.6 m)(18.1 m)(3.2 m)(6.1 m)
Y, 2017


-20.3 x


-13.9 x


-10.3 x

Financial Leverage

-10.6 x
Show all financial metrics

Mattersight Corporation Operating Metrics

Mattersight Corporation's Backlog was reported to be $14.6 m in Q3, 2017. Mattersight Corporation's Patent Applications was reported to be 20 in FY, 2016
FY, 2014Q1, 2015Q2, 2015Q3, 2015Q4, 2015FY, 2015Q1, 2016Q2, 2016Q3, 2016Q4, 2016FY, 2016Q1, 2017Q2, 2017Q3, 2017

Annual Contract Value

$3.1 m$5.8 m$6.9 m$7 m$22.7 m$5.4 m$4.4 m$4.7 m$6.4 m$20.9 m$3.5 m$2.5 m$5.2 m


$8.1 m$10 m$11.7 m$15.1 m$15.1 m$17.9 m$23.1 m$19.2 m$12.6 m$12.6 m$14.5 m$13.1 m$14.6 m

Patents (US)


Patents (foreign)

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Mattersight Corporation Market Value History

Mattersight Corporation Revenue Breakdown

Mattersight Corporation's Web-traffic and Trends

Mattersight Corporation Online and Social Media Presence

Mattersight Corporation Company Life and Culture

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