Mattersight Corporation

Mattersight's mission is to help brands have more effective and effortless conversations with their customers. Using a suite of innovative personality-based software applications, Mattersight can analyze and predict customer behavior based on the language exchanged during service and sales interactions. This insight can then facilitate real-time connections between customers and the agents best capable of handling their needs. Mattersight's patented stack of SaaS applications has influenced hundreds of millions of shorter, more satisfying customer interactions. Organizations across the Financial Services, Healthcare, and Telco industries rely on Mattersight to drive customer retention, employee engagement, and operating efficiency. Research documents the average return on investment for these organizations is 344%.
Type
Public
HQ
Chicago, US
Size (employees)
241 (est)+23%
Mattersight Corporation is headquartered in Chicago, US

Mattersight Corporation Office Locations

Mattersight Corporation has offices in Chicago, Edina, Austin
Chicago, US
Edina, US
Austin, US

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Mattersight Corporation Summary

Market capitalization

$99.8 M

Closing share price

$3.9
Mattersight Corporation's current market capitalization is $99.8 M.

Mattersight Corporation Market Value History

Market Position – predictive analytics, Technology, Marketing, big data, customer experience, brand

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