OverviewSuggest Edit

    IPsoft is a company developing enterprise Artificial Intelligence (AI), cognitive, and autonomic solutions. It offers Amelia, a conversational AI that delivers conversation, expression, emotion, and understanding capabilities to user experiences; 1Desk, an AI-based platform that automates IT and business processes combining autonomic and cognitive technology; and IPcenter, an autonomic IT management platform. The company serves banking, insurance, healthcare, telecommunications, customer care, IT services, and HR services industries.
    HQNew York, US
    Employee Ratings2.1
    Overall CultureB-

    Latest Updates

    Employees (est.) (Nov 2020)1,133(-14%)
    Job Openings8
    Cybersecurity ratingBMore

    Key People/Management at IPsoft

    Chetan Dube

    Chetan Dube

    President and CEO
    Peter A. Benoliel

    Peter A. Benoliel

    Chairman Emeritus
    Uday Chinta

    Uday Chinta

    Managing Director, India
    Jonathan Crane

    Jonathan Crane

    Chief Commercial Officer
    Nick Panayi

    Nick Panayi

    Chief Marketing Officer
    Eray Ekici

    Eray Ekici

    Vice President
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    IPsoft Office Locations

    IPsoft has offices in New York, Austin, Chicago, San Francisco and in 11 other locations
    New York, US (HQ)
    17 State St 14th Floor
    Austin, US
    Colorado Tower, 303 Colorado St 19th Floor
    Chicago, US
    155 North Wacker, 155 N Upper Wacker Dr #3640
    New York, US
    7 World Trade Center 32nd Floor
    San Francisco, US
    Transamerica Pyramid, 600 Montgomery St 36th Floor, San Francisco
    Sydney, AU
    Level 36, Gateway, 1 Macquarie Pl
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    IPsoft Financials and Metrics

    Summary Metrics

    Founding Date

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    IPsoft Operating Metrics

    IPsoft's Enterprise Customers was reported to be 550 in May, 2020.
    Jun, 2018Sep, 2019May, 2020

    Enterprise Customers

    550 550


    3 4


    13 15 15

    Patents (US)

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    IPsoft Acquisitions / Subsidiaries

    Company NameDateDeal Size
    IPsoft Canada Inc
    IPsoft Japan K.K.

    IPsoft Cybersecurity Score

    Cybersecurity ratingPremium dataset



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    IPsoft Online and Social Media Presence

    Embed Graph

    IPsoft Company Culture

    • Overall Culture



    • CEO Rating



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    • Diversity



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    IPsoft News and Updates

    Global AI in Financial Asset Management Market to 2025: Key Players are Genpact, IBM, Infosys, Synechron, Next IT, IPsoft, Lexalytics, & Narrative Science

    DUBLIN, June 24, 2019 /PRNewswire/ -- The "Global AI in Financial Asset Management Market - Drivers, Restraints, Opportunities, Trends, and Forecast up to 2025" report has been added to ResearchAndMarkets.com's offering. The Global AI in Financial Asset Management Market is Expected to...

    IPsoft reconocida como empresa líder por una firma de investigación independiente

    IPsoft ha sido reconocida como empresa líder en la evaluación de mercado "Standalone Chatbots for IT Operations" Amelia, única solución en recibir una calificación "diferenciada" en los 10 criterios que se evaluaban MADRID, 16 de abril de 2019 /PRNewswire/ -- IPsoft, líder mundial en...

    IPsoft Named a Leader in the

    NEW YORK, April 15, 2019 — IPsoft, the global leader in enterprise AI, today was recognized in the evaluation “The Forrester New Wave™: Standalone Chatbots for IT Operations, Q2 2019” as a Leader among the eight companies selected. In its evaluation published today, Forrester New Wave further found …

    IPsoft Named a Leader by Independent Research Firm

    IPsoft Named a Leader in the 'Standalone Chatbots for IT Operations' market evaluation, with Amelia listed as only solution to receive a 'differentiated' rating in all 10 criteria NEW YORK, April 15, 2019 /PRNewswire/ -- IPsoft, the global leader in enterprise AI, today was recognized in...

    IPsoft releases conversational banking tool 1Bank

    IPsoft, the global leader in enterprise AI, today announced the general availability of 1Bank™, the...

    New Study Artificial Intelligence Software Market 2025: Technological Advancements, Innovative Trends, New Ideas, Strategies and Key Players like H2O, Braina, nanoRep, Reach Accountant, IPsoft

    An affordable cost are expected to thrive in the Artificial Intelligence Software market. The dominating technologies in the Artificial Intelligence Software market along with the upcoming technologies that are expected to revolutionize the market are explained in the report Posted via Industry Toda…
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    IPsoft Blogs

    Welcome to the Semantic Generation

    We have had the Internet Generation (iGen), and Mobile Generation (Gen Z), i.e. kids who always had a smartphone within reach. I believe we are starting to see the beginnings of a new generation, at least from a technology perspective. Remember the first time you saw a child trying to swipe or pinch…

    Enterprise Services: Now and the AI-Powered Future

    Imagine if every business task spanning IT, HR, Finance, and Administration could be conducted on one platform. Now, imagine what would be possible if you connected that comprehensive platform to a digital colleague designed to automate, inform, and accelerate tasks across lines of business. This sc…

    IPvoice is Reinventing Universal Communication Platform Management

    Every technological breakthrough enables new opportunities for business automation. Today, enterprises around the world are turning to cognitive solutions to automate processes that, until recently, required a human employee — if not an entire team. To this end, IPvoice, our autonomic unified commun…

    The Advantages of Anomaly Detection with 1Desk

    1Desk, IPsoft’s autonomic IT and shared services platform, allows enterprises to boost productivity while subsequently reducing overhead costs. Not only does 1Desk automate workflows across business areas, it provides human colleagues with unprecedented real-time insights into these processes. We’ve…

    Establish a Cognitive Center of Excellence to Train and Refine AI Deployments

    Artificial Intelligence (AI) solutions require training and customization in order to provide businesses with maximum benefit. AI systems must integrate with all front- and back-end data, and also master business processes, industry terminology, and the measured reactions necessary to show empathy t…

    AI Is Redefining Banking, One Customer Interaction at a Time

    At its core, the financial sector is fundamentally built out of numbers, math and data, which makes it particularly ripe for transformation via Artificial Intelligence (AI). Banks have now begun to tap into the potential of cognitive AI technologies to automate and scale customer-facing financial ma…
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    IPsoft Frequently Asked Questions

    • When was IPsoft founded?

      IPsoft was founded in 1998.

    • Who are IPsoft key executives?

      IPsoft's key executives are Chetan Dube, Peter A. Benoliel and Uday Chinta.

    • How many employees does IPsoft have?

      IPsoft has 1,133 employees.

    • Who are IPsoft competitors?

      Competitors of IPsoft include Tars, ManyChat and LivePerson.

    • Where is IPsoft headquarters?

      IPsoft headquarters is located at 17 State St 14th Floor, New York.

    • Where are IPsoft offices?

      IPsoft has offices in New York, Austin, Chicago, San Francisco and in 11 other locations.

    • How many offices does IPsoft have?

      IPsoft has 16 offices.