inContact helps contact centers around the globe create profitable customer experiences with its powerful portfolio of cloud-based software. We're creating tomorrow's contact center. Today. There are numerous reasons to join our team. We have an environment which promotes collaboration and encourages team members to speak to their new and creative ideas, inContact’s corporate culture inspires passion. inContact looks for people who have service, integrity and a go getter attitude as part of their DNA. We believe our biggest resource is our people, and on a monthly basis we honor our team members with awards and events to show our appreciation for all their hard work and dedication. In addition, top performers at inContact are rewarded annually with trips to tropical locations. If you’re a smart, fun person we invite you to get inContact with you new career with us.
Company Growth (employees)
Sandy, US
Size (employees)
1,015 (est)
inContact was founded in 1997 and is headquartered in Sandy, US

inContact Office Locations

inContact has an office in Sandy
Sandy, US (HQ)
75 W Towne Ridge Pkwy

inContact Data and Metrics

inContact Financial Metrics

inContact's revenue was reported to be $222 m in FY, 2015 which is a 29% increase from the previous period.
Numbers are in $, USD

Revenue (FY, 2015)

222 m

Revenue growth (FY, 2014 - FY, 2015), %


Net income (FY, 2015)

(22.8 m)

EBIT (FY, 2015)

(16.9 m)

Market capitalization (11-Nov-2016)

875.9 m

Closing share price (11-Nov-2016)


Cash (31-Dec-2015)

29.1 m
inContact's current market capitalization is $875.9 m.
FY, 2013FY, 2014FY, 2015


130 m171.8 m222 m

Revenue growth, %


R&D expense

12.6 m22.4 m29.3 m

General and administrative expense

21.2 m29.4 m35.2 m

Operating expense total

71 m102.9 m130.9 m


(8.4 m)(19.3 m)(16.9 m)

EBIT margin, %


Interest expense

(317 k)(365 k)(5.7 m)

Interest income

319 k

Pre tax profit

(8.7 m)(19.6 m)(22.3 m)

Income tax expense

(283 k)9.1 m(529 k)

Net Income

(9 m)(10.6 m)(22.8 m)
FY, 2013FY, 2014FY, 2015


49.1 m32.4 m29.1 m


25.6 m

Current Assets

72.1 m67.6 m150.7 m


23.7 m35.1 m42.6 m


6.6 m39.2 m39.2 m

Total Assets

107.9 m168.8 m254.1 m

Accounts Payable

9.7 m11 m11.6 m

Total Debt

8 m22.6 m

Current Liabilities

24.2 m40.2 m40.6 m

Additional Paid-in Capital

167.4 m209 m254 m

Retained Earnings

(92.7 m)(105.6 m)(128.7 m)

Total Equity

103.4 m125.3 m

Debt to Equity Ratio

0.2 x

Debt to Assets Ratio

0.1 x0.1 x

Financial Leverage

1.6 x2 x
FY, 2013FY, 2014FY, 2015

Net Income

(9 m)(10.6 m)(22.8 m)

Depreciation and Amortization

6.1 m7.7 m10.4 m

Accounts Receivable

(3.4 m)(8.7 m)(9.1 m)

Accounts Payable

1.2 m1.2 m581 k

Cash From Operating Activities

7.6 m5.2 m4.9 m

Purchases of PP&E

(5.4 m)(13.3 m)(14.5 m)

Cash From Investing Activities

(17 m)(37.4 m)(100.2 m)

Cash From Financing Activities

9.8 m15.4 m92 m

Interest Paid

283 k399 k1.7 m

Income Taxes Paid

102 k501 k666 k
Numbers are in $, USDY, 2015


240.6 k

Financial Leverage

2 x

inContact Operating Metrics

FY, 2013Q1, 2014Q2, 2014Q3, 2014Q4, 2014FY, 2014Q1, 2015Q2, 2015Q3, 2015Q4, 2015FY, 2015Q1, 2016Q2, 2016

Patents (US)


Contracts Closed



114 k155 k

Interactions per Year

6 b



    inContact Revenue Breakdown

    inContact Median Salaries

    Source: 27 public H-1B filings from inContact

    inContact Online and Social Media Presence

    inContact News and Updates

    inContact Company Life and Culture

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