We make hassle-free customer support and engagement software for startups and small businesses. Making your customers happy shouldn’t be a painful, time-consuming process. Groove is built on the belief that customer support software should be simple, powerful and hassle-free, and that it should be easy for awesome businesses to provide equally awesome support. What separates Groove from our competitors is simplicity and the customer experience. Customers don’t have to create an account or login to a complex system to view their “tickets”. Support tickets look and feel like email, giving your customers a human support experience, while providing your agents with the powerful tools they need to provide awesome support.
Type
Private
HQ
Newport, US
Founded
2011
Size (employees)
16 (est)
Groove was founded in 2011 and is headquartered in Newport, US
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Key People/Management at Groove

Alex Turnbull

Alex Turnbull

Founder, CEO
Jordan Glasner

Jordan Glasner

CTO
Matt Beedle

Matt Beedle

Engineering
Lesley Yarbrough

Lesley Yarbrough

Customer Support
Serg Nesterov

Serg Nesterov

Engineering
Marcin Bunsch

Marcin Bunsch

Engineering
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Groove Office Locations

Groove has an office in Newport
Newport, US (HQ)
449 Thames St
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Groove Financials and Metrics

Summary Metrics

Founding Date

2011
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Groove News and Updates

How Shanghai Fashion Week Got Its Groove

Buoyed by fresh talent, Shanghai’s fashion week is powering past regional rivals in Seoul and Tokyo, and ready to stand up to international scrutiny, reports Susanna Lau.

"The Emperor's New Groove" Is The Most Underrated Disney Movie Of All Time And I WILL NO LONGER BE SILENT

Kuzco, Yzma, Kronk, and the crocodile that barked all deserved better. View Entire Post ›
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