We make hassle-free customer support and engagement software for startups and small businesses. Making your customers happy shouldn’t be a painful, time-consuming process. Groove is built on the belief that customer support software should be simple, powerful and hassle-free, and that it should be easy for awesome businesses to provide equally awesome support. What separates Groove from our competitors is simplicity and the customer experience. Customers don’t have to create an account or login to a complex system to view their “tickets”. Support tickets look and feel like email, giving your customers a human support experience, while providing your agents with the powerful tools they need to provide awesome support.
Company Growth (employees)
Type
Private
HQ
Newport, US
Founded
2011
Size (employees)
16 (est)
Groove was founded in 2011 and is headquartered in Newport, US

Key People/Management at Groove

Alex Turnbull

Alex Turnbull

Founder, CEO
Jordan Glasner

Jordan Glasner

CTO
Matt Beedle

Matt Beedle

Engineering
Lesley Yarbrough

Lesley Yarbrough

Customer Support
Serg Nesterov

Serg Nesterov

Engineering
Marcin Bunsch

Marcin Bunsch

Engineering
Jared Scheel

Jared Scheel

Engineering
Glenn Roberts

Glenn Roberts

Engineering
Lisa Foster

Lisa Foster

Customer Support
Andy Baldacci

Andy Baldacci

Marketing
Elen Veenpere

Elen Veenpere

Marketing
Gaston Morixe

Gaston Morixe

Engineering
Joel Serino

Joel Serino

Engineering
Tair Assimov

Tair Assimov

Engineering
Nick McCreath

Nick McCreath

Engineering

Groove Office Locations

Groove has an office in Newport
Newport, US (HQ)
449 Thames St
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Groove Financials and Metrics

Summary Metrics

Founding Date

2011

Groove's Web-traffic and Trends

Groove Online and Social Media Presence

Groove Company Life and Culture

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