We make hassle-free customer support and engagement software for startups and small businesses. Making your customers happy shouldn’t be a painful, time-consuming process. Groove is built on the belief that customer support software should be simple, powerful and hassle-free, and that it should be easy for awesome businesses to provide equally awesome support. What separates Groove from our competitors is simplicity and the customer experience. Customers don’t have to create an account or login to a complex system to view their “tickets”. Support tickets look and feel like email, giving your customers a human support experience, while providing your agents with the powerful tools they need to provide awesome support.
Company Growth (employees)
Newport, US
Size (employees)
14 (est)
Groove was founded in 2011 and is headquartered in Newport, US

Key People at Groove

Alex Turnbull

Alex Turnbull

Founder, CEO
Jordan Glasner

Jordan Glasner


Groove Office Locations

Groove has an office in Newport
Newport, US (HQ)
449 Thames St

Groove Data and Metrics

Summary Metrics

Founding Date


Traffic Overview of Groove

Groove Online and Social Media Presence

Groove News and Updates

How Oprah Got Her Acting Groove Back

The empathy that made Oprah famous is also what makes her such a captivating actor. View Entire Post ›

16 Reasons Why Yzma From "The Emperor's New Groove" Should Be Your New Role Model

Yzma sees what she wants and makes it hers. Yzma is smart. Be like Yzma. View Entire Post ›

Jon Stewart tells the media how to get its groove back: “I suggest journalism”

Last night, the retired comedian and political commentator Jon Stewart visited Stephen Colbert’s Late Show for the second time this month, popping up from beneath…

'The Walking Dead' has found its groove and is finally good again

Warning: There are spoilers ahead for "The Walking Dead." It has taken a while, but it looks like "The Walking Dead" may have finally found its groove again.  The first half of season seven saw a big ratings dip following the gruesome premiere in which the show's new villai…

How Stephen Colbert got his groove back: The late-night host has Trump to thank for a ratings surge

Donald Trump may have lost big league to Barack Obama in inauguration TV ratings, but the viewership-obsessed US president will be interested to know that…

'The Walking Dead' just got its groove back

This recap contains spoilers for The Walking Dead Season 7, episode 9, titled "Rock in the Road." To refresh your memory of where we left off, check out our recap of episode 8. After half a season of unrelenting misery, torture and junk-measuring contests courtesy of Negan, The Walking Dead fina…
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Groove Company Life and Culture

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