We make hassle-free customer support and engagement software for startups and small businesses.
Making your customers happy shouldn’t be a painful, time-consuming process. Groove is built on the belief that customer support software should be simple, powerful and hassle-free, and that it should be easy for awesome businesses to provide equally awesome support.
What separates Groove from our competitors is simplicity and the customer experience. Customers don’t have to create an account or login to a complex system to view their “tickets”. Support tickets look and feel like email, giving your customers a human support experience, while providing your agents with the powerful tools they need to provide awesome support.