ExlService Holdings

ExlService Holdings is a leading operation management and analytics company that helps businesses enhance growth and profitability. The Company's solutions integrate operations management services, analytics, and technology platforms to deliver immediate results and long-term business impact. Exl works as a strategic partner to help its clients streamline business operations, improve corporate finance, manage compliance, better adapt to change, and create new channels for growth. 

Serving organizations in insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics, the Company delivers solutions from wherever clients need them. ExlService Holdings also provides functional services, such as finance and accounting, legal support, and analytics to even more industries, including professional services, retail, manufacturing, and energy. 

Company Growth (employees)
New York, US
Size (employees)
26,000 (est)
ExlService Holdings was founded in 1999 and is headquartered in New York, US

Key People/Management at ExlService Holdings

Pavan Bagai

Pavan Bagai

President and Chief Operating Officer
Nagaraja Srivatsan

Nagaraja Srivatsan

Executive Vice President and Chief Growth Officer
Nancy Saltzman

Nancy Saltzman

Executive Vice President, General Counsel and Chief Compliance Officer
Rohit Kapoor

Rohit Kapoor

Vice Chairman and Chief Executive Officer
Vishal Chhibbar

Vishal Chhibbar

Executive Vice President and Chief Financial Officer
Nalin Miglani

Nalin Miglani

Executive Vice President and Chief Human Resource Officer
Rembert de Villa

Rembert de Villa

Executive Vice President and Business Head, Healthcare

ExlService Holdings Office Locations

ExlService Holdings has offices in New York, London, Bengaluru, Muntinlupa and in 6 other locations
New York, US (HQ)
280 Park Ave
Olomouc, CZ
8 989 tř. Kosmonautů
Bengaluru, IN
Outer Ring Road
Muntinlupa, PH
Filinvest Ave
Cluj-Napoca, RO
12-14 Strada Croitorilor
London, GB
6 York St
Show all (10)

ExlService Holdings Financials and Metrics

ExlService Holdings Financials

ExlService Holdings's revenue was reported to be $686 m in FY, 2016

Revenue (FY, 2016)

686 m

Revenue growth (FY, 2015 - FY, 2016), %


Gross profit (FY, 2016)

238 m

Gross profit margin (FY, 2016), %


Net income (FY, 2016)

61.7 m

EBIT (FY, 2016)

64.2 m

Market capitalization (22-Dec-2017)

2.2 b

Cash (30-Sep-2017)

87.7 m


2.1 b
ExlService Holdings's current market capitalization is $2.2 b.
USDFY, 2013FY, 2014FY, 2015FY, 2016


478.5 m499.3 m628.5 m686 m

Revenue growth, %


Cost of goods sold

290.9 m332.5 m402.9 m448 m

Gross profit

187.5 m166.7 m225.6 m238 m
USDQ3, 2013Q1, 2014Q2, 2014Q3, 2014Q1, 2015Q2, 2015Q3, 2015Q1, 2016


155.6 m163.5 m167 m

Cost of goods sold

100.5 m103.2 m108.4 m

Gross profit

55.1 m60.3 m58.7 m

Gross profit Margin, %

USDFY, 2013FY, 2014FY, 2015FY, 2016


148.1 m176.5 m205.3 m213.2 m

Accounts Receivable

76.1 m80.2 m92.7 m113.1 m

Current Assets

252.6 m302.4 m339.2 m378.8 m


49 m
USDQ3, 2013Q1, 2014Q2, 2014Q3, 2014Q1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017Q3, 2017


132.4 m143.7 m160.9 m161.4 m151.3 m94.7 m90.7 m95.8 m93.1 m98.4 m91.7 m89.4 m87.7 m

Accounts Receivable

74.1 m77.7 m73.7 m75.7 m89.3 m94.2 m98.3 m107.6 m111.4 m109.1 m119.8 m123.8 m133.9 m

Current Assets

237.6 m257.9 m272.9 m273.1 m295.1 m301.6 m312.3 m337.8 m343.8 m358 m383.5 m398.6 m423.3 m


59.2 m64 m63.7 m
USDFY, 2013FY, 2014FY, 2015FY, 2016

Net Income

48.1 m32.4 m51.6 m61.7 m

Depreciation and Amortization

24.9 m28 m31.5 m34.6 m

Accounts Receivable

(5.7 m)3.3 m(9.1 m)(18.1 m)


(3.4 m)(3.9 m)(3.1 m)(5.4 m)
USDQ3, 2013Q1, 2014Q2, 2014Q3, 2014Q1, 2015Q2, 2015Q3, 2015Q1, 2016

Net Income

32.2 m11.1 m18.9 m25 m9.6 m21.6 m36.8 m13.8 m

Depreciation and Amortization

18.8 m6.4 m13 m20 m7.1 m15.1 m23.2 m8.1 m

Accounts Receivable

(1.5 m)(1.7 m)2.5 m839 k(5.8 m)(10 m)(14.6 m)(14.5 m)

Accounts Payable

(1.2 m)(124 k)419 k(790 k)(984 k)(464 k)(1.6 m)(2.6 m)
Y, 2017

Financial Leverage

1.3 x
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ExlService Holdings Operating Metrics

ExlService Holdings's Enterprise Customers was reported to be 400 in FY, 2016, which is a 43% decrease from the previous period
FY, 2014Q1, 2015Q2, 2015Q3, 2015FY, 2015Q1, 2016Q2, 2016Q3, 2016FY, 2016Q1, 2017Q2, 2017

Enterprise Customers


Total Workstations

19.75 k19.85 k19.53 k20.24 k20.55 k20.73 k21.25 k21.57 k22.03 k22.39 k23.29 k

Churn Rate

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ExlService Holdings Market Value History

ExlService Holdings Revenue Breakdown

ExlService Holdings's Web-traffic and Trends

ExlService Holdings Online and Social Media Presence

ExlService Holdings Company Life and Culture

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