OverviewSuggest Edit

EXL outsources business processes, including transaction processing and Internet and voice-based customer care services, to Global 1000 companies in banking, financial services, and insurance. The Company also offers technical support and advisory services.

TypePublic
Founded1999
HQNew York, NY, US
Websiteexlservice.com
Employee Ratings3.6
Overall CultureC

Latest Updates

Employees (est.) (Dec 2019)31,700(+9%)
Job Openings164
Revenue (FY, 2020)$958.4 M(-3%)
Share Price (Jul 2021)$106.4(-2%)
Cybersecurity ratingBMore

Key People/Management at ExlService Holdings

Pavan Bagai

Pavan Bagai

President and Chief Operating Officer
Rohit Kapoor

Rohit Kapoor

Vice Chairman and CEO
Bobbie Reyes

Bobbie Reyes

Chief of Staff to the General Counsel and Chief Compliance Officer
Nitin Tripathi

Nitin Tripathi

Senior Assistant Vice President, Analytics
Sam Meckey

Sam Meckey

Executive Vice President and Business Head, Healthcare
Garen K. Staglin

Garen K. Staglin

Chairman
Show more

ExlService Holdings Office Locations

ExlService Holdings has offices in New York, Albany, Chico, Columbia and in 17 other locations
New York, NY, US (HQ)
320 Park Ave 29th Floor
Albany, NY, US
39 Columbia St
Chico, CA, US
500 Orient St #110
Columbia, SC, US
1333 Main, 1333 Main St #750
Dallas, TX, US
2720 N Stemmons Fwy Tower Suite 711
Dallas, TX, US
7929 Brookriver Dr 5th Floor
Show all (24)

ExlService Holdings Financials and Metrics

ExlService Holdings Revenue

ExlService Holdings's revenue was reported to be $958.43 m in FY, 2020
USD

Revenue (Q1, 2021)

261.4m

Gross profit (Q1, 2021)

102.6m

Gross profit margin (Q1, 2021), %

39.2%

Net income (Q1, 2021)

31.9m

EBIT (Q1, 2021)

41.6m

Market capitalization (22-Jul-2021)

3.6b

Closing stock price (22-Jul-2021)

106.4

Cash (31-Mar-2021)

177.1m

EV

3.6b
ExlService Holdings's current market capitalization is $3.6 b.
USDQ2, 2011

Financial Leverage

1.4 x
Show all financial metrics

ExlService Holdings Operating Metrics

ExlService Holdings's Enterprise Customers was reported to be 400 in FY, 2016.
FY, 2014Q1, 2015Q2, 2015Q3, 2015FY, 2015Q1, 2016Q2, 2016Q3, 2016FY, 2016Q1, 2017Q2, 2017

Churn Rate

32.3%33.6%34.9%34.5%33.3%31%33.1%32.2%31.5%30.9%35.3%

Enterprise Customers

600700400

Workstations

19.75 k19.85 k19.53 k20.24 k20.55 k20.73 k21.25 k21.57 k22.03 k22.39 k23.29 k
Show all operating metrics

ExlService Holdings Acquisitions / Subsidiaries

Company NameDateDeal Size
SCIO Health Analytics companyMay 03, 2018$240 m

ExlService Holdings Revenue Breakdown

Embed Graph

ExlService Holdings revenue breakdown by business segment: 9.5% from Insurance, 76.1% from Analytics and 14.4% from Other

ExlService Holdings Cybersecurity Score

Cybersecurity ratingPremium dataset

B

89/100

SecurityScorecard logo

ExlService Holdings Environment, Social & Governance (ESG) Ratings

CSRHub ESG ratingPremium dataset

40-49

out of 100

CSRHub logo

ExlService Holdings Online and Social Media Presence

Embed Graph

ExlService Holdings Company Culture

  • Overall Culture

    C

    70/100

  • CEO Rating

    C

    70/100

  • Compensation

    D

    54/100

Learn more on Comparably

ExlService Holdings News and Updates

ExlService Holdings, Inc. Schedules Second Quarter 2021 Earnings Conference Call

NEW YORK, July 02, 2021 (GLOBE NEWSWIRE) -- ExlService Holdings, Inc. (“EXL”) (NASDAQ: EXLS), a leading operations management and analytics company, will announce financial results for its second quarter ended June 30, 2021 on Thursday, July 29, 2021 before the market opens, and will hold a confer…

ExlService Holdings, Inc. Schedules First Quarter 2021 Earnings Conference Call

NEW YORK, April 08, 2021 (GLOBE NEWSWIRE) -- ExlService Holdings, Inc. (“EXL”) (NASDAQ: EXLS), a leading operations management and analytics company, will announce financial results for its first quarter ended March 31, 2021 on Thursday, April 29, 2021 before the market opens, and will hold a conf…

ExlService Holdings, Inc. Schedules Fourth Quarter and Full Year 2020 Earnings Conference Call

NEW YORK, Jan. 20, 2021 (GLOBE NEWSWIRE) -- ExlService Holdings, Inc. (“EXL”) (NASDAQ: EXLS), a leading operations management and analytics company, will announce financial results for its fourth quarter and full year ended December 31, 2020 on Thursday, February 25, 2021 before the market opens, …

ExlService Holdings, Inc. Schedules Third Quarter 2020 Earnings Conference Call

NEW YORK, Oct. 01, 2020 (GLOBE NEWSWIRE) -- ExlService Holdings, Inc. (“EXL”) (NASDAQ: EXLS), a leading operations management and analytics company, will announce financial results for its third quarter ended September 30, 2020 on Thursday, October 29, 2020 before the market opens, and will hold a…

ExlService Holdings, Inc. Schedules Fourth Quarter and Full Year 2019 Earnings Conference Call

NEW YORK, Jan. 27, 2020 (GLOBE NEWSWIRE) -- ExlService Holdings, Inc. (“EXL”) (NASDAQ: EXLS), a leading operations management and analytics company, will announce financial results for its fourth quarter and full year ended December 31, 2019 on Thursday, February 27, 2020 before the market opens, …

ExlService Holdings, Inc. Schedules Third Quarter 2019 Earnings Conference Call

NEW YORK, Oct. 08, 2019 (GLOBE NEWSWIRE) -- ExlService Holdings, Inc. (“EXL”) (NASDAQ: EXLS), a leading operations management and analytics company, will announce financial results for its third quarter ended September 30, 2019 on Tuesday, October 29, 2019 before the market opens, and will hold a …
Show more

ExlService Holdings Frequently Asked Questions

  • When was ExlService Holdings founded?

    ExlService Holdings was founded in 1999.

  • Who are ExlService Holdings key executives?

    ExlService Holdings's key executives are Pavan Bagai, Rohit Kapoor and Bobbie Reyes.

  • How many employees does ExlService Holdings have?

    ExlService Holdings has 31,700 employees.

  • What is ExlService Holdings revenue?

    Latest ExlService Holdings annual revenue is $958.4 m.

  • What is ExlService Holdings revenue per employee?

    Latest ExlService Holdings revenue per employee is $30.2 k.

  • Who are ExlService Holdings competitors?

    Competitors of ExlService Holdings include EPAM Systems, Genpact and Watermark.

  • Where is ExlService Holdings headquarters?

    ExlService Holdings headquarters is located at 320 Park Ave 29th Floor, New York.

  • Where are ExlService Holdings offices?

    ExlService Holdings has offices in New York, Albany, Chico, Columbia and in 17 other locations.

  • How many offices does ExlService Holdings have?

    ExlService Holdings has 24 offices.