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To marketing, sales, and support professionals focused on growing revenue and increasing customer loyalty, DialogTech (formerly Ifbyphone) provides a unique suite of technologies to analyze, control, and personalize voice conversations, so they can acquire, grow, and retain more customers.
HQChicago, US
Employee Ratings4.4

Latest Updates

Employees (est.) (Feb 2020)171(+2%)
Job Openings17

Key People/Management at DialogTech

Doug Kofoid

Doug Kofoid


DialogTech Office Locations

DialogTech has offices in Chicago, Independence and Hilversum
Chicago, US (HQ)
120 S Riverside Plaza #1100
Independence, US
5005 Rockside Rd #415
Hilversum, NL
Steijnlaan 3
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DialogTech Financials and Metrics

Summary Metrics

Founding Date


DialogTech total Funding

$51.6 m

DialogTech latest funding size

$30 m

Time since last funding

5 years ago

DialogTech investors

DialogTech's latest funding round in September 2014 was reported to be $30 m. In total, DialogTech has raised $51.6 m
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DialogTech Online and Social Media Presence

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DialogTech News and Updates

DialogTech Study Finds 2018 Online Holiday Shoppers Calling Retailers at Record Rates

CHICAGO, Dec. 12, 2018 /PRNewswire/ -- DialogTech, the world leader in call attribution and conversation analytics for marketers, released a new study highlighting the impact consumer phone calls have on driving revenue for retailers on Black Friday and Cyber Monday. "Although Black...

DialogTech Named a Finalist for The Drum Search Awards

CHICAGO, Oct. 18, 2018 /PRNewswire/ -- DialogTech, the world's leading provider of voice and call analytics, is a finalist for The Drum Search Awards USA in the Most Innovative Search category. The nomination is based on DialogTech's work with national chain Roy's restaurants via digital...

DialogTech Continues Focus on Growth with New Chief Revenue Officer

CHICAGO, Aug. 29, 2018 /PRNewswire/ -- DialogTech, the world's leading provider of actionable marketing analytics for inbound calls, announces the hire of David Rush as Chief Revenue Officer. With more than 25 years of experience within sales and entrepreneurship, Rush's track record...

DialogTech Named Best Overall Marketing Analytics Platform by MarTech Breakthrough

CHICAGO, Aug. 22, 2018 /PRNewswire/ -- DialogTech, the world's leading provider of actionable marketing analytics for inbound calls, has been named Best Overall Marketing Analytics Platform by MarTech Breakthrough. MarTech Breakthrough is part of the Tech Breakthrough Awards organization...

DialogTech Names Digital Agency Veteran Head of Marketing

CHICAGO, Aug. 7, 2018 /PRNewswire/ -- DialogTech, the world's leading provider of actionable marketing analytics for inbound calls, today announced the expansion of its executive team with the appointment of Viji Davis as Senior Vice President of Marketing. Davis joins DialogTech from...

DialogTech buys Swydo

DialogTech has acquired Swydo, a provider of digital marketing dashboards, reports and visualizations. No financial terms were disclosed. According to Crunchbase, DialogTech's backers include Second Century Ventures and Apex Venture Partners.

DialogTech Blogs

7 Tips for Insurance Marketers to Drive More Phone Leads from Paid Search

Insurance purchases are highly personal and have many considerations — how much coverage do you want, are you adding family members to your plan, are you bundling multiple kinds of insurance? As with most complex, expensive, or personal purchases, insurance consumers turn to the call channel. Becaus…

Chrome 80 for Marketers: How to Target Audiences Without Third-Party Cookies

As a marketer in 2020, it can be challenging to keep up with — and remember the acronyms for — all the new data privacy regulations. The wave of new regulations started in 2018, with the EU’s General Data Protection Regulation (GDPR), followed by Apple’s Intelligent Tracking Prevention (ITP), Mozill…

DialogTech Is the Only Call Tracking Solution with In-House PCI DSS Compliance — and No Black Boxes

We’ve got some exciting news! DialogTech is officially certified as PCI DSS-compliant by the PCI Security Standards Council. This certification isn’t just a signal of our continued commitment to data privacy and security, it’s also a huge milestone for the call tracking industry: We are now the only…

DialogTech Only Call Tracking Provider with 100% In-House Solution for PCI DSS Compliance

Enables Businesses Adhering to PCI DSS to Leverage the Full Benefits of Call Tracking Without Compromising Their Customers’ Sensitive Data with Third-Party Vendors Chicago, January 23, 2020 — DialogTech, provider of the leading AI-powered conversation intelligence platform for marketers, today annou…

9 Marketing Strategies to Convert More Callers to Customers in 2020

Marketers know how important it is to provide consumers with a frictionless buyer experience. The more difficult you make it for shoppers to get the information and help they need — when and how they need it — the less likely they are to buy from you.  But delivering personalized experiences in toda…

A Decade in Review: Marketing and Call Channel Trends from 2010-2019

A lot has changed in the past decade. Ten years ago, LeBron James took his talents to South Beach, Sarah Palin was named Time’s Person of the Year, and I had a sick “All I Do Is Win” ringtone on my Blackberry.  We also witnessed an explosion of technological growth that radically shifted how busines…
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DialogTech Frequently Asked Questions

  • When was DialogTech founded?

    DialogTech was founded in 2005.

  • Who are DialogTech key executives?

    DialogTech's key executives are Doug Kofoid.

  • How many employees does DialogTech have?

    DialogTech has 171 employees.

  • Who are DialogTech competitors?

    Competitors of DialogTech include Kerridge Commercial Systems, Kainos and Rimini Street.

  • Where is DialogTech headquarters?

    DialogTech headquarters is located at 120 S Riverside Plaza #1100, Chicago.

  • Where are DialogTech offices?

    DialogTech has offices in Chicago, Independence and Hilversum.

  • How many offices does DialogTech have?

    DialogTech has 3 offices.