Capacity Capacity (also known as AI Software) is a company that develops an AI-powered support automation platform. | ||||
Founding Date | Founding Date 2013 | Founding Date 2012 | Founding Date 1997 | Founding Date 2017 |
Type | Type Private | Type Private | Type Subsidiary | Type Private |
Tags | ||||
Locations | Locations Redwood City, US HQ Sydney, AU Bengaluru, IN Chennai, IN Singapore, SG London, GB Salt Lake City, US | Locations St. Louis, US HQ | ||
Employees | Employees 1,6319% increase | Employees 6331% increase | Employees 2,3032% increase | Employees 1572% increase |
Valuation ($) | Valuation ($) 4.6 b | Valuation ($) 1.7 b | Valuation ($) N/A | Valuation ($) N/A |
Financial | ||||
Revenue (est.) | Revenue (est.) $130.4m (Y, 2021) | Revenue (est.) N/A | Revenue (est.) $970m (FY, 2023) | Revenue (est.) N/A |
Operating ⚠ | ||||
Capabilities | Capabilities 12 (Dec, 2022) | Capabilities N/A | Capabilities 4 (Oct, 2025) | Capabilities N/A |
Enterprise Customers | Enterprise Customers N/A | Enterprise Customers 250 (Feb, 2022) | Enterprise Customers 8.3 k (Oct, 2025) | Enterprise Customers N/A |
Industries Served | Industries Served N/A | Industries Served 34 (Feb, 2022) | Industries Served 4 (Oct, 2025) | Industries Served N/A |
Partners | Partners 210 (Dec, 2022) | Partners N/A | Partners 306 (Oct, 2025) | Partners N/A |
Trademarks (US) | Trademarks (US) N/A | Trademarks (US) 2 (Feb, 2022) | Trademarks (US) 10 (Oct, 2025) | Trademarks (US) N/A |
Funding | ||||
Latest funding round | Latest funding round $ 400m (almost 5 years ago) | Latest funding round $ 110m (almost 5 years ago) | Latest funding round N/A | Latest funding round $ 11m (over 5 years ago) |
Total funding raised | Total funding raised $ 646.8m | Total funding raised $ 192m | Total funding raised $ 4.6b | Total funding raised $ 34.2m |

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