OverviewSuggest Edit

CSG Systems International is a provider of customer interaction management and billing solutions. Its suite of solutions comprises Advanced Convergent Platform, a billing and customer care platform for cable and satellite providers; Total Service Mediation framework that supports offline and real-time mediation requirements; Singleview solution to deliver real-time charging services; and Wholesale Business Management Solution, a settlements system, which handles voice, data, and content services. The Company’s solutions also include customer interaction management solutions that process interactive voice, SMS/text, print, e-mail, Web, and fax messages on behalf of clients, and managed services.

HQGreenwood Village, US
Employee Ratings3.7
Culture scoreB

Latest Updates

Employees (est.) (Dec 2019)4,339(+10%)
Job Openings186
Revenue (FY, 2019)$996.8 M(+14%)
Share Price (May 2020)$46.4 (+2%)

Key People/Management at CSG International

Bret Griess

Bret Griess

President and Chief Executive Officer
Rollie Johns

Rollie Johns

Executive Vice President and Chief Financial Officer
Brian Shepherd

Brian Shepherd

Executive Vice President and Group President
Ken Kennedy

Ken Kennedy

Executive Vice President and President, Technology and Product
Liz Bauer

Liz Bauer

Senior Vice President, Chief Communications and Investor Relations Officer
Greg Cannon

Greg Cannon

Senior Vice President, General Counsel and Corporate Secretary
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CSG International Office Locations

CSG International has offices in Greenwood Village, Atlanta, Austin, Bloomfield and in 33 other locations
Greenwood Village, US (HQ)
6175 S Willow Dr
Atlanta, US
301 Perimeter Center N #200
Austin, US
15404 Long Vista Dr
Bloomfield, US
1455 Broad St #110
Burlington, US
15 District Ave
Chicago, US
33 W Monroe St #900
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CSG International Financials and Metrics

CSG International Revenue

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CSG International's revenue was reported to be $996.81 m in FY, 2019

Revenue (Q1, 2020)


Gross profit (Q1, 2020)


Gross profit margin (Q1, 2020), %


Net income (Q1, 2020)


EBIT (Q1, 2020)


Market capitalization (22-May-2020)


Closing stock price (22-May-2020)


Cash (31-Mar-2020)



CSG International's current market capitalization is $1.5 b.
USDFY, 2011FY, 2012FY, 2013FY, 2014FY, 2015FY, 2016FY, 2017FY, 2018FY, 2019

Net Income


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Accounts Payable

USDY, 2020


57.1 x


-262.7 x

Financial Leverage

3.2 x
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CSG International Operating Metrics

CSG International's Enterprise Customers was reported to be 600 in Apr, 2017.
Jul, 2014FY, 2014FY, 2015FY, 2016Apr, 2017

Data Services Consumers Served Daily (Advanced Convergent Platform)

26 m50 m54 m58 m60 m

Enterprise Customers



35 30 25
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CSG International Revenue Breakdown

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CSG International revenue breakdown by business segment: 85.7% from Americas (principally the U.S.), 9.1% from Europe, Middle East and Africa (principally Europe) and 5.1% from Asia Pacific

CSG International Online and Social Media Presence

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CSG International Company Culture

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CSG International News and Updates

Policy Management in Telecom 2018 Global Market SWOT Analysis and Opportunities To 2023 | Key Players : LM Ericsson, Huawei, Nokia, Oracle, Amdocs, CSG International

WiseGuyReports.Com Publish a New Market Research Report On –“ Policy Management in Telecom 2018 Global Market SWOT Analysis and Opportunities To 2023 | Key Players : LM Ericsson, Huawei, Nokia, Oracle, Amdocs, CSG International”. Posted via Industry Today. Follow us on Twitter @IndustryToday

Digital Media Production Software – Global market latest Advancement with technology Analysis with Trends Top Companies like - Acquia Inc., Apple Inc., Brightcove Inc., CSG International, DNN Corporation, Ephox Corporation, Fiksu Inc., Google Inc., IBM C

Additionally, the report also has a SWOT that regulates the strengths, weaknesses, opportunities and threats that impact the different segments of the overall market. Posted via Industry Today. Follow us on Twitter @IndustryToday

CSG International Blogs

Digital Disruption in Telecom, Part 3: The Power Shift to the Customer

This is part three in a three-part series on digital disruption in the telecom industry. Read the first and second installments, and stay tuned for a new thought leadership piece at the beginning of December. Over the past two blogs, we’ve discussed how eSIM, IoT, digital identity and blockchain are…

Map a Path to Better Customer Experiences

Businesses think they’re doing everything right. They’re connecting with customers on nine or ten different channels, most of which are digital. They’re answering customer questions on social media and sending surveys over text messaging. In their eyes, they’ve got every individual communication cha…

Digital Disruption in Telecom, Part 2: The Power Shift of Digital Identity and Blockchain

This is part two in a three-part series on digital disruption in the telecom industry. Read the first installment here and stay tuned next week for the third and final installment. The GSMA defines digital identity as “the electronically captured and stored credentials that uniquely identify a perso…

Digital Disruption in Telecom, Part 1: The Power Shift of eSIM and the Internet of Things

This is part one in a three-part series on digital disruption in the telecom industry. Stay tuned over the next three weeks for the second and third installments. The eSIM, as with many innovations, was born of necessity. By 2025, the GSMA predicts there will be more than 25 billion connected device…

MWC Los Angeles Conference Recap – Where Content and Connectivity Collided

Over the past three days, over 20,000 attendees converged on the Los Angeles Convention Center at MWC Los Angeles to discuss how the latest advancements in 5G, IoT, immersive content, and more. Los Angeles is a globally recognized entertainment hub, and content providers and communications service p…

MWC Los Angeles Day 2 – Intelligent Connectivity in Action

During the Day 2 keynote at MWC Los Angeles, communications service providers (CSPs) and entertainment executives touted the 5G advancements they’ve made and are still to come, and exciting use cases for the technology.   Use cases of the future Many of the news-grabbing headlines surrounding 5G are…
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CSG International Frequently Asked Questions

  • When was CSG International founded?

    CSG International was founded in 1994.

  • Who are CSG International key executives?

    CSG International's key executives are Bret Griess, Rollie Johns and Brian Shepherd.

  • How many employees does CSG International have?

    CSG International has 4,339 employees.

  • What is CSG International revenue?

    Latest CSG International annual revenue is $996.8 m.

  • What is CSG International revenue per employee?

    Latest CSG International revenue per employee is $229.7 k.

  • Who are CSG International competitors?

    Competitors of CSG International include Micro Focus, Finastra and Telzio.

  • Where is CSG International headquarters?

    CSG International headquarters is located at 6175 S Willow Dr, Greenwood Village.

  • Where are CSG International offices?

    CSG International has offices in Greenwood Village, Atlanta, Austin, Bloomfield and in 33 other locations.

  • How many offices does CSG International have?

    CSG International has 39 offices.