OverviewSuggest Edit

CSG Systems International is a provider of customer interaction management and billing solutions. Its suite of solutions comprises Advanced Convergent Platform, a billing and customer care platform for cable and satellite providers; Total Service Mediation framework that supports offline and real-time mediation requirements; Singleview solution to deliver real-time charging services; and Wholesale Business Management Solution, a settlements system, which handles voice, data, and content services. The Company’s solutions also include customer interaction management solutions that process interactive voice, SMS/text, print, e-mail, Web, and fax messages on behalf of clients, and managed services.

TypePublic
Founded1994
HQGreenwood Village, CO, US
Websitecsgi.com
Employee Ratings4.1
Overall CultureB

Latest Updates

Employees (est.) (Dec 2019)4,339(+10%)
Job Openings436
Revenue (FY, 2020)$990.5 M
Share Price (Sept 2021)$47.5(-1%)
Cybersecurity ratingBMore

Key People/Management at CSG International

Brian Shepherd

Brian Shepherd

President, Chief Executive Officer & Director
Rollie Johns

Rollie Johns

Chief Financial Officer
Ken Kennedy

Ken Kennedy

Chief Operating Officer and Head of Revenue Management & Digital Monetization
Liz Bauer

Liz Bauer

SVP, Chief Marketing & Customer Officer
Greg Cannon

Greg Cannon

Chief Legal Officer & Corporate Secretary
Chad Dunavant

Chad Dunavant

Chief Strategy & Product Officer
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CSG International Office Locations

CSG International has offices in Greenwood Village, Atlanta, Austin, Chicago and in 24 other locations
Greenwood Village, CO, US (HQ)
6175 S Willow Dr
Atlanta, GA, US
301 Perimeter Center N #200
Austin, TX, US
15404 Long Vista Dr
Chicago, IL, US
1 N Dearborn St
Crawfordville, FL, US
509 Commerce Blvd
Fort Worth, TX, US
5600 Stratum Dr
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CSG International Financials and Metrics

CSG International Revenue

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CSG International's revenue was reported to be $990.53 m in FY, 2020
USD

Revenue (Q2, 2021)

255.1m

Gross profit (Q2, 2021)

122.2m

Gross profit margin (Q2, 2021), %

47.9%

Net income (Q2, 2021)

19.3m

EBIT (Q2, 2021)

32.2m

Market capitalization (9-Sept-2021)

1.6b

Closing stock price (9-Sept-2021)

47.5

Cash (30-Jun-2021)

163.8m

EV

1.7b
CSG International's current market capitalization is $1.6 b.
Annual
USDFY, 2011FY, 2012FY, 2013FY, 2014FY, 2015FY, 2016FY, 2017FY, 2018FY, 2019FY, 2020

Net Income

42.3m48.9m51.4m37.0m62.6m62.9m61.4m66.1m82.8m58.7m

Depreciation and Amortization

25.4m22.3m18.6m14.8m13.6m42.9m62.6m21.4m22.9m

Inventories

(450.0k)(229.0k)

Accounts Payable

(20.1m)18.5m196.0k77.0k(4.4m)(7.1m)(10.3m)(5.8m)
USDQ2, 2011

Financial Leverage

3 x
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CSG International Operating Metrics

CSG International's Enterprise Customers was reported to be 600 in Apr, 2017.
Jul, 2014FY, 2014FY, 2015FY, 2016Apr, 2017

Data Services Consumers Served Daily (Advanced Convergent Platform)

26 m50 m54 m58 m60 m

Enterprise Customers

600

Locations

353025
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CSG International Revenue Breakdown

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CSG International revenue breakdown by business segment: 85.7% from Americas (principally the U.S.), 9.1% from Europe, Middle East and Africa (principally Europe) and 5.1% from Asia Pacific

CSG International Cybersecurity Score

Cybersecurity ratingPremium dataset

B

88/100

SecurityScorecard logo

CSG International Online and Social Media Presence

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CSG International Company Culture

  • Overall Culture

    B

    72/100

  • CEO Rating

    D

    58/100

  • Compensation

    A-

    80/100

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CSG International News and Updates

Policy Management in Telecom 2018 Global Market SWOT Analysis and Opportunities To 2023 | Key Players : LM Ericsson, Huawei, Nokia, Oracle, Amdocs, CSG International

WiseGuyReports.Com Publish a New Market Research Report On –“ Policy Management in Telecom 2018 Global Market SWOT Analysis and Opportunities To 2023 | Key Players : LM Ericsson, Huawei, Nokia, Oracle, Amdocs, CSG International”. Posted via Industry Today. Follow us on Twitter @IndustryToday

Digital Media Production Software – Global market latest Advancement with technology Analysis with Trends Top Companies like - Acquia Inc., Apple Inc., Brightcove Inc., CSG International, DNN Corporation, Ephox Corporation, Fiksu Inc., Google Inc., IBM C

Additionally, the report also has a SWOT that regulates the strengths, weaknesses, opportunities and threats that impact the different segments of the overall market. Posted via Industry Today. Follow us on Twitter @IndustryToday

CSG International Blogs

3 TAKEAWAYS FROM THE THE 2021 GARTNER® MAGIC QUADRANT™ FOR FIELD SERVICE MANAGEMENT

If you’re in the field service business, it’s not news to you that the industry has undergone major shifts over the past year. What’s more helpful to know, however, is where field service is headed, and who the ideal software vendor is for getting you there. The Gartner Magic Quadrant for Field Serv…

Roaming in the age of COVID

It’s safe to say that well over a year into the COVID-19 pandemic, we’re all very familiar with our homes (for some, maybe too familiar). Many people across the globe are eager to leave the confines of their homes and interact with others face-to-face. However, fluctuating infection rates and region…

Sky Diving—A Deeper Look into the Telco Cloud Ecosystem

5G is the game-changing innovation disrupting virtually every industry. With the proliferation of new deployments and use cases, there’s no shortage of topics when it comes to 5G. Recently, at the BIG 5G Event, over 3,000 5G experts gathered to discuss a wide array of exciting topics, from network m…

4 Ways Your Billing Statement Can Do More for Your Business

When a company’s paper billing statement is poorly designed, they tend to find that out quickly. That is because a poorly designed paper statement can have complex wording, hard-to-find information and other flaws that increase calls to the contact center, which get a company’s attention.  Digital b…

4 Trends in Digital Monetization

In the immortal words of Ferris Bueller, “life comes at you fast.” When it does, it often comes with constant and major changes. This idea applies to the telco world as well. Each generation of communication technologies has challenged the previous revenue streams and business models. Text and voice…

MWC Barcelona Recap—The Future is Here (Almost)

In the past week, leaders from far-flung industries and locations gathered both in- person and online to discuss the latest developments in 5G, IoT, artificial intelligence (AI) and more. In addition, the impact of COVID-19 was made known through discussions of disruption, innovation and the future.…
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CSG International Frequently Asked Questions

  • When was CSG International founded?

    CSG International was founded in 1994.

  • Who are CSG International key executives?

    CSG International's key executives are Brian Shepherd, Rollie Johns and Ken Kennedy.

  • How many employees does CSG International have?

    CSG International has 4,339 employees.

  • What is CSG International revenue?

    Latest CSG International annual revenue is $990.5 m.

  • What is CSG International revenue per employee?

    Latest CSG International revenue per employee is $228.3 k.

  • Who are CSG International competitors?

    Competitors of CSG International include Micro Focus, Finastra and QLogitek.

  • Where is CSG International headquarters?

    CSG International headquarters is located at 6175 S Willow Dr, Greenwood Village.

  • Where are CSG International offices?

    CSG International has offices in Greenwood Village, Atlanta, Austin, Chicago and in 24 other locations.

  • How many offices does CSG International have?

    CSG International has 29 offices.