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Critizr is a company providing a customer feedback management platform for retailers. Its platform brings together customer feedback from across multiple channels inside a single interface for processing and consultation.

HQLille, FR
Employee Ratings3.8

Latest Updates

Employees (est.) (Jul 2021)82(+2%)
Cybersecurity ratingBMore

Critizr Office Locations

Critizr has offices in Lille and Paris
Lille, FR (HQ)
4 Avenue des Saules
Lille, FR
165 Avenue de Bretagne
Paris, FR
Rue de la Victoire
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Critizr Financials and Metrics

Summary Metrics

Founding Date


Critizr total Funding

$20.3 m

Critizr latest funding size

$16.42 m

Time since last funding

2 years ago

Critizr investors

Critizr's latest funding round in October 2019 was reported to be $16.4 m. In total, Critizr has raised $20.3 m
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Critizr Cybersecurity Score

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Critizr Online and Social Media Presence

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Critizr Blogs

Mind the Gap: Retail’s new local attraction

Proximity has become a bit of a buzzword in retail. Definition: a nearness in space, time or relationship – in other words, the things that are close, nearby and on hand. 

Store Associates: Your Biggest Customer Champions [Infographic]

You may have seen recently we worked with Retail Week to produce a special report, 'Customer Champions: How to make your frontline staff your secret CX weapons'. If you missed it, don't worry you can find it here. 

Going Beyond CX: Has your business got the ‘EX’ Factor

Did you know that EX = CX? This might sound like a throwback to high school algebra. But it’s actually a formula that every retail business should be obsessing about right now. And if you haven’t yet done the maths to link EX (employee experience) to CX (customer experience): read on!

What does ‘Pride’ mean to you?

At Critizr, we pride ourselves on being an inclusive company powered by a diverse workforce. This pride month, (and every month of the year) we want to reflect and ensure we are doing everything we can to be a proud ally to the LGBTQIA+ Community, show solidarity and support and proactiv…

Open for business: How retailers can ensure they succeed post-lockdown [Interview with Georgina Drew]

Georgina is a dynamic and driven passionate marketing professional and business leader with extensive experience working within some of the world’s most notable luxury and premium global retail brands.
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Critizr Frequently Asked Questions

  • When was Critizr founded?

    Critizr was founded in 2012.

  • How many employees does Critizr have?

    Critizr has 82 employees.

  • Who are Critizr competitors?

    Competitors of Critizr include Khoros, UserZoom and Dassault Systemes.

  • Where is Critizr headquarters?

    Critizr headquarters is located at 4 Avenue des Saules, Lille.

  • Where are Critizr offices?

    Critizr has offices in Lille and Paris.

  • How many offices does Critizr have?

    Critizr has 3 offices.