ClickFox

OverviewSuggest Edit

BryterCX (formerly ClickFox) is a company that specializes in customer journey analytics and big data processing. The company offers a Journey Intelligence tool that transforms omnichannel event data into a map of customer behaviors and journeys. Its products enable companies to monitor and measure their customer journeys against key benchmarks.

TypePrivate
Founded2000
HQGreenwood Village, US
Websitebrytercx.com
Employee Ratings3.2
Overall CultureF

Latest Updates

Employees (est.) (Nov 2020)91(-9%)
Cybersecurity ratingBMore

Key People/Management at ClickFox

Jeni Axline

Jeni Axline

VP, Sales
Tim Dahltorp

Tim Dahltorp

Chief Financial Officer
Katina Lundberg

Katina Lundberg

VP, Human Resources
Lenny Nash

Lenny Nash

Chief Executive Officer
Alicia Ping

Alicia Ping

VP, Sales
Eric Smith

Eric Smith

SVP, Engineering
Show more

ClickFox Office Locations

ClickFox has offices in Greenwood Village and Amsterdam
Greenwood Village, US (HQ)
5575 DTC Pkwy #300
Amsterdam, NL
Barbara Strozzilaan 101
Show all (2)

ClickFox Financials and Metrics

Summary Metrics

Founding Date

2000

ClickFox total Funding

$82.4 m

ClickFox latest funding size

$38 m

Time since last funding

3 years ago

ClickFox investors

ClickFox's latest funding round in May 2018 was reported to be $38 m. In total, ClickFox has raised $82.4 m
Show all financial metrics

ClickFox Cybersecurity Score

Cybersecurity ratingPremium dataset

B

84/100

SecurityScorecard logo

ClickFox Online and Social Media Presence

Embed Graph

ClickFox Company Culture

  • Overall Culture

    F

    46/100

  • CEO Rating

    F

    54/100

  • Compensation

    F

    36/100

Learn more on Comparably

ClickFox News and Updates

Customer Journey Analytics Market to Gain a Stronghold by 2025

Persistence Market Research has announced the addition of the “Customer Journey Analytics Market Global Industry Analysis and Opportunity Assessment, 2017-2025"report to their offering Posted via Industry Today. Follow us on Twitter @IndustryToday

ClickFox Blogs

How J.D. Power & ClickFox Improved the Utility Digital Experience

Through ClickFox’s partnership with J.D. Power, we’re putting a stop to ‘data-less’ improvement strategies. Uniting the J.D. Power expertise in research with the ClickFox connected data engine, businesses can create a top-down opportunity list established by direct customer feedback and …

J.D. Power and ClickFox Create Alliance that Identifies Cross-Channel Consumer Interactions to Improve Omni-Channel Customer Experience

COSTA MESA, Calif.: 18 Oct. 2018 — Expanding its industry-leading customer experience solutions, J.D. Power today announced a unique global alliance with ClickFox that combines J.D. Power’s world-leading consumer research, data analytics and customer experience advisory capabilities with…

A Data Product Factory for Building the Ultimate Asset: Happy Customers

In my previous blog, I made a case for the creation of the Executive Round Table, where like King Arthur’s knights, all channels come together to serve a single purpose – the customer. P&Ls are no longer the driving force. If every knight at the table has the same goal, and the same …

Executives of the Round Table: Focus on Customers, Not Your P&L

If King Arthur were on the scene today, I think he might have the makings of a great CEO. When he gathered his knights around the Round Table, he broke down the divisions between fiefdoms and created an environment where his “executives” unified in a common goal.

How Journey Analytics Spotlights Call Center Savings

The need to optimize service operations and manage their costs is a fundamental driver of modern business. Executives responsible for websites, mobile platforms, call centers, IVRs and other points of contact are vigilant for new savings opportunities in their channel.
Show more

ClickFox Frequently Asked Questions

  • When was ClickFox founded?

    ClickFox was founded in 2000.

  • Who are ClickFox key executives?

    ClickFox's key executives are Jeni Axline, Tim Dahltorp and Katina Lundberg.

  • How many employees does ClickFox have?

    ClickFox has 91 employees.

  • Who are ClickFox competitors?

    Competitors of ClickFox include MRP, Chat Outsource and Cugic.

  • Where is ClickFox headquarters?

    ClickFox headquarters is located at 5575 DTC Pkwy #300, Greenwood Village.

  • Where are ClickFox offices?

    ClickFox has offices in Greenwood Village and Amsterdam.

  • How many offices does ClickFox have?

    ClickFox has 2 offices.