Astound

OverviewSuggest Edit

Astound is an enterprise software company applying machine learning and natural language processing to automate service and support. Its AI platform is purpose-built for enterprise service management and to automate answers to routine questions, accurately assign and categorize incidents, recommend suitable resolutions, and deliver predictive analytics for organizations such as IT and HR.

TypePrivate
Founded2016
HQMenlo Park, CA, US
Websiteastound.ai
Employee Ratings4

Latest Updates

Employees (est.) (May 2021)9
Cybersecurity ratingAMore

Key People/Management at Astound

Naghi Prasad

Naghi Prasad

CEO
Dan Turchin

Dan Turchin

Chief Product Officer
Show more

Astound Office Locations

Astound has an office in Menlo Park
Menlo Park, CA, US (HQ)
111 Independence Dr
Show all (1)

Astound Financials and Metrics

Summary Metrics

Founding Date

2016

Astound total Funding

$27 m

Astound latest funding size

$15.5 m

Time since last funding

2 years ago

Astound investors

Astound's latest funding round in April 2019 was reported to be $15.5 m. In total, Astound has raised $27 m
Show all financial metrics

Astound Acquisitions / Subsidiaries

Company NameDateDeal Size
FluidMarch 05, 2018

Astound Cybersecurity Score

Cybersecurity ratingPremium dataset

A

98/100

SecurityScorecard logo

Astound Online and Social Media Presence

Embed Graph

Astound News and Updates

This Disabled CEO Built A Top Business That's A Real Life Saver (The Statistics Will Astound You)

Eric Lupton, the entrepreneurial president of Life Saver Pool Fence, has built a wildly successful, lifesaving business while living every day with cerebral palsy, a disability which requires him to use an electric wheelchair and to get help for many day-to-day tasks.

Led by LA-based March Capital, Astound raises $15.5 million for employee help desk automation services

Astound, a company selling automated employee help desk services, has raised a new round of $15.5 million from investors led by the Los Angeles investment firm March Capital Partners. Previous investors Vertex Ventures, Pelion Venture Partners, Moment Ventures, and the Slack Fund also participated i…

Astound Blogs

A Top 10 List of What CIOs Really Want

We went to two CIO events last week. Here’s a quick summary below.  While service outages were of course top […]The post A Top 10 List of What CIOs Really Want appeared first on Astound.

Astound Live Webinar – December 5th: The Future of Work: How AI is Helping HR Deliver Better Employee Experiences

Can AI really help HR Professionals? Today’s busy HR professionals are tasked with creating great employee experiences from recruiting through […]The post Astound Live Webinar – December 5th: The Future of Work: How AI is Helping HR Deliver Better Employee Experiences appeared first on Astound.

Astound Live Webinar-December 5th: The Future of Work: How AI is Helping HR Deliver Better Employee Experiences

Can AI really help HR Professionals? Today’s busy HR professionals are tasked with creating great employee experiences from recruiting through […]The post Astound Live Webinar-December 5th: The Future of Work: How AI is Helping HR Deliver Better Employee Experiences appeared first on Astound.

The Future of Work: How AI Improves Nearly Everything

In this blog post, we share the top 3 trends impacting employee service and support – spoiler, 2 of 3 […]The post The Future of Work: How AI Improves Nearly Everything appeared first on Astound.

Top Takeaways from Webinar with ITSM Guru Doug Tedder

Doug and Dan talk virtual Agents, service management relevance, and why not to fear the Bot It was a great […]The post Top Takeaways from Webinar with ITSM Guru Doug Tedder appeared first on Astound.

Top 3 Takeaways from our October 3rd Webinar with Doug Tedder, ITSM Expert

Caption:  Want to know the answers to these questions?  Download the Webinar.   We had the good fortune to hear from […]The post Top 3 Takeaways from our October 3rd Webinar with Doug Tedder, ITSM Expert appeared first on Astound.
Show more

Astound Frequently Asked Questions

  • When was Astound founded?

    Astound was founded in 2016.

  • Who are Astound key executives?

    Astound's key executives are Naghi Prasad and Dan Turchin.

  • How many employees does Astound have?

    Astound has 9 employees.

  • Who are Astound competitors?

    Competitors of Astound include HyperScience, Cogito Tech LLC and ASAPP.

  • Where is Astound headquarters?

    Astound headquarters is located at 111 Independence Dr, Menlo Park.

  • Where are Astound offices?

    Astound has an office in Menlo Park.

  • How many offices does Astound have?

    Astound has 1 office.