AnswerDash is a SaaS company that enables online businesses to provide their customers with instant contextual answers, cutting email support tickets in HALF and increasing sales conversions by 10-30%. Growing businesses use AnswerDash to efficiently scale their customer support while driving greater revenue from their websites. When customers can get answers quickly and easily under their own power, they abandon less and convert more. They no longer have to jump to "help island" knowledge bases, endure lengthy live chat sessions, or write emails and wait hours for a response. AnswerDash empowers customers to win.

Employee Rating

5.0More
TypePrivate
HQSeattle, US
Founded2012
Size (employees)19 (est)-9%
Websiteanswerdash.com
AnswerDash was founded in 2012 and is headquartered in Seattle, US
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AnswerDash Office Locations

AnswerDash has an office in Seattle
Seattle, (HQ)
300 4000 Mason Rd
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AnswerDash Financials and Metrics

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Founding Date

2012

AnswerDash total Funding

$5.4 m

AnswerDash latest funding size

$2.90 m

Time since last funding

3 years ago

AnswerDash investors

AnswerDash's latest funding round in September 2015 was reported to be $2.9 m. In total, AnswerDash has raised $5.4 m
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AnswerDash Online and Social Media Presence

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AnswerDash Blogs

How Will Automation, AI and IoT Shape User Experience?

“According to Gartner, customer experience (CX) – more than products or solutions – is the new battlefront for business, with 81% of marketers saying that by 2020 they expect to be competing mostly or completely on the basis of CX,” says Dana Eitzen corporate and marketing communications executi…

Solvvy vs. AnswerDash - Which Intelligent Customer Self-Service Platform is Best For Your Business?

Here we take a look at Solvvy and AnswerDash, comparing the two frontrunner’s head-to-head so you can find the best choice for your business today.

6 Strategies for Making Life Easier for Your Customers (Audio)

This is a 47-minute audio interview of renowned Customer Service & Experience expert Shep Hyken on ‘6 Strategies for Making Life Easier for Your Customers.’ The interview is taken by another well-known CX guru Dennis Snow.

The Evolving Scope of B2B Marketing: It’s All About Customer Experience

Prospects and customers need to be addressed through multiple touchpoints, using the appropriate content and delivered through the right channels at the right time. So let’s take a look at some of the approaches — both current practices and those on the horizon — within the marketer’s arsenal.

Using Artificial Intelligence in Sales Saves Time and Reveals New Opportunities

Management consultant, educator and author Peter Drucker once declared that increasing the productivity of knowledge workers was "the most important contribution management needs to make in the 21st century."AI is changing that. More than 75 percent of companies are firing up AI to accelerate busine…

6 Tech Advances That Will Enhance Customer Experience

In this article, Kelechi Okeke of CXservice360 will highlight 6 recent tech advances and how some businesses are already using them to influence the customer experience cycle.
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AnswerDash Company Life and Culture

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AnswerDash Frequently Asked Questions

  • When was AnswerDash founded?

    AnswerDash was founded in 2012.

  • How many employees does AnswerDash have?

    AnswerDash has 19 employees.

  • Who are AnswerDash competitors?

    Competitors of AnswerDash include Kaleo Software, Shiftboard and WorkTango.

  • Where is AnswerDash headquarters?

    AnswerDash headquarters is located at 300 4000 Mason Rd, Seattle.

  • Where are AnswerDash offices?

    AnswerDash has an office in Seattle.

  • How many offices does AnswerDash have?

    AnswerDash has 1 office.