OverviewSuggest Edit

AnswerDash is a SaaS company that enables online businesses to provide their customers with instant contextual answers, cutting email support tickets in HALF and increasing sales conversions by 10-30%. Growing businesses use AnswerDash to efficiently scale their customer support while driving greater revenue from their websites. When customers can get answers quickly and easily under their own power, they abandon less and convert more. They no longer have to jump to "help island" knowledge bases, endure lengthy live chat sessions, or write emails and wait hours for a response. AnswerDash empowers customers to win. ... Show more
TypePrivate
Founded2012
HQSeattle, US
Websiteanswerdash.com
Employee Ratings5

Latest Updates

Employees (est.) (Feb 2019)16(-5%)

Key People/Management at AnswerDash

Jake Wobbrock

Jake Wobbrock

CEO
Andy Ko

Andy Ko

CTO
Kevin Knoepp

Kevin Knoepp

VP of Engineering
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AnswerDash Office Locations

AnswerDash has an office in Seattle
Seattle, US (HQ)
300 4000 Mason Rd
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AnswerDash Financials and Metrics

Summary Metrics

Founding Date

2012

AnswerDash total Funding

$5.4 m

AnswerDash latest funding size

$2.90 m

Time since last funding

3 years ago

AnswerDash investors

AnswerDash's latest funding round in September 2015 was reported to be $2.9 m. In total, AnswerDash has raised $5.4 m
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AnswerDash Online and Social Media Presence

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AnswerDash Blogs

Why Customer Experience Matters for B2B

Business-to-business customers are people too. An obvious truism? Perhaps, but you wouldn’t know it from the digital customer experience in B2B markets.

Five Trends Shaping The Future Of Customer Experience In 2019

We’re at a tipping point for many transformation triggers, including globalization, digital growth, regulatory compliance and a changing economy. Each of these things has the power to dramatically impact customers and change how they interact with brands.

5 Contact Center Tech Upgrades to Consider in 2019 - AnswerDash Mentioned in the Leading CX Tech

Jeremy Watkins of FCR highlights five such areas where he see significant gains for your contact center by upgrading in 2019 if you haven’t already. Know about them and get your business ahead of your competitors in CX industry right at the onset of the new year.

3 AI-Driven Strategies For Retailers In 2019

In this article, Giselle Abramovich of CMO.com will take a look at where retail stands today in its use of AI, with examples of companies that are reaping the benefits.

How to Improve On Digital Customer Experience Management

Having an online business is not everything unless you are improving your user’s experience when they visit your website. Let us tell you some of the easy ways on how you can improve your website’s digital customer experience.

How Will Automation, AI and IoT Shape User Experience?

“According to Gartner, customer experience (CX) – more than products or solutions – is the new battlefront for business, with 81% of marketers saying that by 2020 they expect to be competing mostly or completely on the basis of CX,” says Dana Eitzen corporate and marketing communications executi…
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AnswerDash Company Life and Culture

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AnswerDash Frequently Asked Questions

  • When was AnswerDash founded?

    AnswerDash was founded in 2012.

  • Who are AnswerDash key executives?

    AnswerDash's key executives are Jake Wobbrock, Andy Ko and Kevin Knoepp.

  • How many employees does AnswerDash have?

    AnswerDash has 16 employees.

  • Who are AnswerDash competitors?

    Competitors of AnswerDash include Kaleo Software, Shiftboard and WorkTango.

  • Where is AnswerDash headquarters?

    AnswerDash headquarters is located at 300 4000 Mason Rd, Seattle.

  • Where are AnswerDash offices?

    AnswerDash has an office in Seattle.

  • How many offices does AnswerDash have?

    AnswerDash has 1 office.