OverviewSuggest Edit
AnswerDash is a SaaS company that enables online businesses to provide their customers with instant contextual answers, cutting email support tickets in HALF and increasing sales conversions by 10-30%. Growing businesses use AnswerDash to efficiently scale their customer support while driving greater revenue from their websites. When customers can get answers quickly and easily under their own power, they abandon less and convert more. They no longer have to jump to "help island" knowledge bases, endure lengthy live chat sessions, or write emails and wait hours for a response. AnswerDash empowers customers to win. ... Show more
| Type | Private | |
| Founded | 2012 | |
| HQ | Seattle, US | Map |
| Website | answerdash.com | |
| Employee Ratings | More |
Latest Updates
| Employees (est.) (Feb 2019) | 16 | (-5%) |
Key People/Management at AnswerDash
Jake Wobbrock
CEO
Andy Ko
CTO
Kevin Knoepp
VP of Engineering
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AnswerDash Office Locations
AnswerDash has an office in Seattle
Seattle, US (HQ)
300 4000 Mason Rd
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AnswerDash Financials and Metrics
Summary Metrics
Founding Date | 2012 |
AnswerDash total Funding | $5.4 m |
AnswerDash latest funding size | $2.90 m |
Time since last funding | 3 years ago |
AnswerDash investors | W Fund, Arnold Venture Group, Geoff Entress, Voyager Capital, WRF Capital, Summit Capital, The W Fund |
AnswerDash's latest funding round in September 2015 was reported to be $2.9 m. In total, AnswerDash has raised $5.4 m
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AnswerDash Online and Social Media Presence
1.3k Twitter followers
AnswerDash has 1.3k Twitter Followers. The number of followers has decreased 1.2% month over month and decreased 1.4% quarter over quarter
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AnswerDash Blogs
February 14, 2019
Why Customer Experience Matters for B2B
Business-to-business customers are people too. An obvious truism? Perhaps,
but you wouldn’t know it from the digital customer experience in B2B
markets.
January 09, 2019
Five Trends Shaping The Future Of Customer Experience In 2019
We’re at a tipping point for many transformation triggers, including
globalization, digital growth, regulatory compliance and a changing
economy. Each of these things has the power to dramatically impact
customers and change how they interact with brands.
January 01, 2019
5 Contact Center Tech Upgrades to Consider in 2019 - AnswerDash Mentioned in the Leading CX Tech
Jeremy Watkins of FCR highlights five such areas where he see significant
gains for your contact center by upgrading in 2019 if you haven’t already.
Know about them and get your business ahead of your competitors in CX
industry right at the onset of the new year.
December 17, 2018
3 AI-Driven Strategies For Retailers In 2019
In this article, Giselle Abramovich of CMO.com will take a look at where
retail stands today in its use of AI, with examples of companies that are
reaping the benefits.
December 10, 2018
How to Improve On Digital Customer Experience Management
Having an online business is not everything unless you are improving your
user’s experience when they visit your website. Let us tell you some of the
easy ways on how you can improve your website’s digital customer
experience.
November 21, 2018
How Will Automation, AI and IoT Shape User Experience?
“According to Gartner, customer experience (CX) – more than products or
solutions – is the new battlefront for business, with 81% of marketers
saying that by 2020 they expect to be competing mostly or completely on the
basis of CX,” says Dana Eitzen corporate and marketing communications
executi…
AnswerDash Company Life and Culture
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AnswerDash Frequently Asked Questions
When was AnswerDash founded?
AnswerDash was founded in 2012.
Who are AnswerDash key executives?
AnswerDash's key executives are Jake Wobbrock, Andy Ko and Kevin Knoepp.
How many employees does AnswerDash have?
AnswerDash has 16 employees.
Who are AnswerDash competitors?
Competitors of AnswerDash include Kaleo Software, Shiftboard and WorkTango.
Where is AnswerDash headquarters?
AnswerDash headquarters is located at 300 4000 Mason Rd, Seattle.
Where are AnswerDash offices?
AnswerDash has an office in Seattle.
How many offices does AnswerDash have?
AnswerDash has 1 office.