AnswerDash is a SaaS company that enables online businesses to provide their customers with instant contextual answers, cutting email support tickets in HALF and increasing sales conversions by 10-30%. Growing businesses use AnswerDash to efficiently scale their customer support while driving greater revenue from their websites. When customers can get answers quickly and easily under their own power, they abandon less and convert more. They no longer have to jump to "help island" knowledge bases, endure lengthy live chat sessions, or write emails and wait hours for a response. AnswerDash empowers customers to win.
HQSeattle, US
Size (employees)21 (est)+5%
AnswerDash was founded in 2012 and is headquartered in Seattle, US
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Key People/Management at AnswerDash

Jake Wobbrock

Jake Wobbrock

Andy Ko

Andy Ko

Kevin Knoepp

Kevin Knoepp

VP of Engineering
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AnswerDash Office Locations

AnswerDash has an office in Seattle
Seattle, US (HQ)
300 4000 Mason Rd
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AnswerDash Financials and Metrics

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Founding Date


AnswerDash total Funding

$5.4 m

AnswerDash latest funding size

$2.90 m

Time since last funding

3 years ago

AnswerDash investors

AnswerDash's latest funding round in September 2015 was reported to be $2.9 m. In total, AnswerDash has raised $5.4 m
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AnswerDash Online and Social Media Presence

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AnswerDash Blogs

The Evolving Scope of B2B Marketing: It’s All About Customer Experience

Prospects and customers need to be addressed through multiple touchpoints, using the appropriate content and delivered through the right channels at the right time. So let’s take a look at some of the approaches — both current practices and those on the horizon — within the marketer’s arsenal.

Using Artificial Intelligence in Sales Saves Time and Reveals New Opportunities

Management consultant, educator and author Peter Drucker once declared that increasing the productivity of knowledge workers was "the most important contribution management needs to make in the 21st century."AI is changing that. More than 75 percent of companies are firing up AI to accelerate busine…

6 Tech Advances That Will Enhance Customer Experience

In this article, Kelechi Okeke of CXservice360 will highlight 6 recent tech advances and how some businesses are already using them to influence the customer experience cycle.

FCR Solutions Spotlight - AnswerDash highlighted as Contact Center Tech to Watch

It’s been an interesting quarter in the contact center technology space; let’s hear from Jeremy about the four trendy and rising customer support and service technologies from Q2 of 2018.

Don’t Let Them Leave The Page! The Death of The Static FAQ

In this new context, customer expectations are higher than ever. Particularly when it comes to their experience on eCommerce sites, users have no patience for any kind of friction or poor user experience (UX) - and they’ll bounce and go to your competitor’s site without batting an eyelash if you…

Does Your Content Need Help? - Here’s an Easy Fix

When you put content on your website, the whole point - or at least the hope - is that people are actually reading it and finding it relevant, useful, and interesting. Unfortunately, this is traditionally much easier said than done, since audience perception is difficult to gauge and, by extensi…
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AnswerDash Company Life and Culture

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